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Agency Based Discussion => Alamy.com => Topic started by: Phadrea on October 02, 2015, 01:52

Title: Alamay statement shows they paid me in June but I received nothing
Post by: Phadrea on October 02, 2015, 01:52

I am looking at my Alamy account and it states on my balance that all my earnings accumulated were paid to me in June. I received no such payment  >:(  has anyone else found this ?

Title: Re: Alamay statement shows they paid me in June but I received nothing
Post by: Alamy on October 02, 2015, 04:16

Hello Herg,

We would only state that a payment has been made after it was definitely sent, it may have been held by your bank or if you've opted to be paid by Paypal make sure you check with them too.

If you want us to look into it for you, please send us a PM here or email [email protected] and we'll be happy to help.

Cheers

James A

Alamy

Title: Re: Alamay statement shows they paid me in June but I received nothing
Post by: Phadrea on October 02, 2015, 09:15

Looking at my statement it would seem that I was in fact paid in July and not June as I initially thought. As it says on my Alamy account that it was June hence the confusion.

Just to put that right.