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Agency Based Discussion => Alamy.com => Topic started by: fritz on January 09, 2012, 17:16

Title: Alamy payment?
Post by: fritz on January 09, 2012, 17:16
This is my first Alamy payment so I really don't know how it works and how long does it take.
On  January 3, 2012 got mail from Alamy

"Please find attached a PDF file detailing your recent payment from Alamy Limited which will be credited in your account within 4 working days"
Four days latter no funds were credited on my Paypal account (e-mail is correct). Does anyone receive payment on Paypal in January from Alamy?
Best,
Alex
Title: Re: Alamy payment?
Post by: clickinchic on January 09, 2012, 17:40
I emailed Alamy on Friday and heard back from them today with a similar question.  Here was their reply.  Hope this helps.

----

The standard contract you have with Alamy says we will pay you within 30 days. We do a pay run on the 1st UK working day of each month.

 

So if the payment date is the 1st of the month we have until the 30th of the month to get the money to you.

 

Let me explain to you the payment process via PayPal:

 

• We do not keep any large cash balances in our PayPal accounts.

• On the first working day we calculate the amount to pay to all contributors via PayPal.

• On the same day we request PayPal to take money from our bank accounts to fund these transfers. This normally takes 4-5 working days but we have no control over this process as it is run completely independently by PayPal.

• Once the funds are with PayPal we double check the amounts and PayPal addresses, this takes about a day.

• Then the PayPal payments are sent – these are almost instant

 

However, we do our best to pay you as soon as we can. Typically this means we send the money to arrive with you between the 4th and 7th working days of each month and please be assured that this will soon reach your ‘PayPal’ account.

 

 

Kind regards

 

Asha

Member Services
Title: Re: Alamy payment?
Post by: fritz on January 09, 2012, 18:43
Tks a lot for the information. As I can see their system is i bit slow.
Best,
Alex
Title: Re: Alamy payment?
Post by: zollster on January 10, 2012, 14:40
my payment goes directly in my bank account. it got sent from alamy on the 1st and showed up in my bank on the 6th
Title: Re: Alamy payment?
Post by: RacePhoto on January 11, 2012, 00:15
Paid 20 Dec.
Transfered to PayPal 03 January 2012
My payment came this morning 10 Dec.

Sorry alexmk I don't find that slow. 21 days is better than many customers who are supposed to pay Net 30 and I get a check in 60-90.  >:(

Have you logged into "MyAlamy" and looked at the statements for your account, where it shows when you made payout and when the payment was transferred to PayPal, and exactly how much? It will show the Amt. on the right and on the far left, Balance brought forward date.
Title: Re: Alamy payment?
Post by: MikLav on January 11, 2012, 06:56