MicrostockGroup

Agency Based Discussion => Alamy.com => Topic started by: PZF on October 21, 2015, 03:49

Title: Delete a photo
Post by: PZF on October 21, 2015, 03:49
Any idea how long this takes? I've marked  for deletionbut it's still sitting there...
Do I need to do anything else?
Title: Re: Delete a photo
Post by: ShadySue on October 21, 2015, 04:52
Six months, as per your contract. This is to allow buyers who may have shortlisted it access to buy it. It' s too late for this one, but in future it might be worth considering deleting all keywords, title etc. Before deleting.  Although someone who had already bookmarked it would still be able to buy it, it would effectively be unsearchable,  so unlikely to be bought by anyone else.
Title: Re: Delete a photo
Post by: PZF on October 21, 2015, 04:59
Wow! Thanks!
Title: Re: Delete a photo
Post by: bunhill on October 21, 2015, 05:09
On 1 occasion I contacted Alamy support via email explaining why I would like a specific image removed early if possible. I had a sensible reason why I wanted the image withdrawn from sale. They responded quickly and were very helpful and friendly.

I am not suggesting that we bombard them with ad hoc requests since in most cases the 6 month process makes good sense. On the other hand they are flexible, friendly and responsive when there is an issue. Because that's the sort of company they seem to be :)