MicrostockGroup

Agency Based Discussion => Alamy.com => Topic started by: BaldricksTrousers on April 29, 2016, 01:33

Title: Have Alamy gone bonkers?
Post by: BaldricksTrousers on April 29, 2016, 01:33

They keep posting simultaneous sale/sale refunded notifications, I've had  three in the last 24 hours,

Title: Re: Have Alamy gone bonkers?
Post by: sharpshot on April 29, 2016, 04:12

None here.  Perhaps you had a buyer that bought 3 images and changed their mind?

Title: Re: Have Alamy gone bonkers?
Post by: r2d2 on April 29, 2016, 04:26

i had 3 this year. :(

Title: Re: Have Alamy gone bonkers?
Post by: fotografer on April 29, 2016, 05:12

I had a 250$ one refunded last month a few hours after they bought it.  Later that  day it sold for 90$. Nothing refunded  this month though

Title: Re: Have Alamy gone bonkers?
Post by: jefftakespics2 on April 29, 2016, 08:52

I've had no problems. Just sales.

Title: Re: Have Alamy gone bonkers?
Post by: sgoodwin4813 on April 29, 2016, 08:53

I had that happen last year when the same image was bought and refunded 3 or 4 times, always for the same price.  It ended up selling and eventually cleared.  I assume it was an issue with the license for that particular image and not anything to do with Alamy in general.  Hope yours gets sorted out soon and ends with the sale.

Title: Re: Have Alamy gone bonkers?
Post by: pkphotos on April 29, 2016, 11:55

Typical Alamy I'm afraid, terrible sales ability combined with reporting that often results in refunds.

Title: Re: Have Alamy gone bonkers?
Post by: Zero Talent on April 29, 2016, 15:16

I had a $60 dollar sale refunded the next day, but purchased again, for exactly the same $ amount (and same size), immediately after!
Go figure!