pancakes

MicrostockGroup Sponsors


Author Topic: Have you received Alamy Payment?  (Read 4701 times)

0 Members and 1 Guest are viewing this topic.

Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #25 on: August 26, 2021, 11:06 »
0
Sue, after creating an account, I can access the forum. But my message has not been approved so other members cannot see it.
I've never heard of that: my posts go live as soon as I write them whether new threads or posts in other threads. Must be new, or some mistake.

I think the first few messages, of a NEW MEMBER are moderated, just like here. Spam prevention.

Seems like many hasty posts here? Forum Welcome Alamy:  https://discussion.alamy.com/topic/11220-welcome-to-the-alamy-forum-please-read-these-guidelines-for-use/?ct=1629993577

"If youve just joined and posted but cant see it yet, thats because your first post needs to be reviewed and moderated. This usually takes no longer than 48 hours. "

Alamy has no further response today.

It was Alamy which sent the payment to my abandoned email address through Paypal, without authorization and notice to me. How can it blame Paypal for its mistake?

After realizing that it made a mistake, why is it so difficult to correct it? Is it fair to let a contributor wait until the money is returned as unclaimed through Paypal after 30 days?

Sue, after creating an account, I can access the forum. But my message has not been approved so other members cannot see it.

They sent it to your old Paypal address? Alamy changed your email address back to your old address?
« Last Edit: August 26, 2021, 11:09 by Uncle Pete »


« Reply #26 on: August 26, 2021, 11:23 »
+1
Another update: The issue has been resolved.

Today I got a piece of important information from Alamy support. That is, Alamy has always been sending the payment to my abandoned email account. In the past, it was never an issue, because this email was also linked to me.

When Alamy sent my August payment, my old email was mysteriously removed from my account. I certainly did not do it. Paypay could not tell me who did it.

After some investigation, Paypal is satisfied that I am the owner of the abandoned email account, and the payment has been issued to me.

So everything is ok now.

Hope this story will somehow be beneficial to others.

Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #27 on: August 26, 2021, 11:32 »
+2
Another update: The issue has been resolved.

Today I got a piece of important information from Alamy support. That is, Alamy has always been sending the payment to my abandoned email account. In the past, it was never an issue, because this email was also linked to me.

When Alamy sent my August payment, my old email was mysteriously removed from my account. I certainly did not do it. Paypay could not tell me who did it.

After some investigation, Paypal is satisfied that I am the owner of the abandoned email account, and the payment has been issued to me.

So everything is ok now.

Hope this story will somehow be beneficial to others.

Happy Dance congratulations

Probably is useful, as in check your email and paypal settings on old accounts?  ;D

« Reply #28 on: August 26, 2021, 12:18 »
+1
Just glad you got your $$$ and all ended well... :)

« Reply #29 on: August 26, 2021, 14:14 »
+1
Thanks everyone for your attention and support.

« Reply #30 on: September 19, 2021, 07:47 »
+2
For real?

I would have appreciated honest communication and prompt action.

By the way, Sue, I did open a forum account to bring this matter to the attention of management. I particularly asked for a contact person.

But my message has been pending for approval since August 20. It does not look like it would get approved.

Your mistake not Alamy?


 

Related Topics

  Subject / Started by Replies Last post
6 Replies
3825 Views
Last post July 30, 2009, 12:45
by PixelBytes
22 Replies
10502 Views
Last post July 28, 2011, 18:01
by ingwio
1 Replies
2565 Views
Last post January 19, 2012, 01:19
by prostock
9 Replies
3081 Views
Last post January 14, 2014, 14:30
by Petr Toman
12 Replies
3092 Views
Last post February 22, 2015, 12:40
by Pauws99

Sponsors

Mega Bundle of 5,900+ Professional Lightroom Presets

Microstock Poll Results

Sponsors

3100 Posing Cards Bundle