Author Topic: how long to have a reply from Alamy? (Read 4142 times)

luissantos84 · « **on:** April 19, 2013, 19:19 »

sent an email to Alamy on March 11, anybody ever contacted them over email?

believe I will never have an answer

Poncke · « **Reply #1 on:** April 19, 2013, 19:36 »

They do reply fairly quick.

luissantos84 · « **Reply #2 on:** April 19, 2013, 20:18 »

Quote from: Poncke on April 19, 2013, 19:36

They do reply fairly quick.

this one? memberservices AT alamy.com

Travelling-light · « **Reply #3 on:** April 19, 2013, 20:30 »

Quote from: luissantos84 on April 19, 2013, 20:18

this one? memberservices AT alamy.com

That's the one for most things. Don't think we've ever had to wait more than 48 hours for an acknowledgement at least.

luissantos84 · « **Reply #4 on:** April 19, 2013, 21:42 »

Quote from: Travelling-light on April 19, 2013, 20:30

Quote from: luissantos84 on April 19, 2013, 20:18

this one? memberservices AT alamy.com

That's the one for most things. Don't think we've ever had to wait more than 48 hours for an acknowledgement at least.

I believe I have understood what is going on, they are checking our totals before answering

Alamy · « **Reply #5 on:** April 22, 2013, 03:53 »

Hi there - if we receive your email during office hours, the average response time is less than an hour.

Did you receive an auto-email back? If not, it may mean we are not receiving your mails or you are not receiving ours. If you can provide me with your real name then I will be able to check to see if we received an email from you.

Kind regards

James Allsworth
Content Executive

Alamy.

Chris Kelleher · « **Reply #6 on:** April 22, 2013, 08:45 »

I've always gotten email replies from them very promptly.

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Author Topic: how long to have a reply from Alamy? (Read 4142 times)

luissantos84

Poncke

luissantos84

Travelling-light

luissantos84

Alamy

Chris Kelleher

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