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Agency Based Discussion => Alamy.com => Topic started by: offisapup on August 18, 2020, 07:30

Title: Is Alamy down?
Post by: offisapup on August 18, 2020, 07:30: I've been trying to access the site for over 3 hours and haven't been able to.

Same for everyone?
Title: Re: Is Alamy down?
Post by: Thomas from France on August 18, 2020, 07:34: Down here somewhere in France.
Title: Re: Is Alamy down?
Post by: Mimi the Cat on August 18, 2020, 07:48: 403 Forbidden is all I get its been like that all day
Title: Re: Is Alamy down?
Post by: StanRohrer on August 18, 2020, 08:27: Alamy's Twitter feed says it is down and work is being done to recover.
https://twitter.com/Alamy
Title: Re: Is Alamy down?
Post by: alexandersr on August 18, 2020, 09:16: They wrote this:

Our website is currently down but we are working hard to get it back up and running as soon as possible. Thank you for your patience and understanding.

https://twitter.com/alamy/status/1295683721203453953?s=20 (https://twitter.com/alamy/status/1295683721203453953?s=20)
Title: Re: Is Alamy down?
Post by: Zalee on August 18, 2020, 16:09: That has to be costing a lot of money. It was down for me about 15 hours ago and still down this morning.
Title: Re: Is Alamy down?
Post by: baz777 on August 18, 2020, 22:29: Can log on now but can not access anything but the home page.
Title: Re: Is Alamy down?
Post by: gillian vann on August 18, 2020, 23:47: Quote from: baz777 on August 18, 2020, 22:29
Can log on now but can not access anything but the home page.

same.
Title: Re: Is Alamy down?
Post by: cristianstorto on August 19, 2020, 00:10: Same here
Title: Re: Is Alamy down?
Post by: HalfFull on August 19, 2020, 02:31: Still down... must be nearly 24hrs now.
Title: Re: Is Alamy down?
Post by: ShadySue on August 19, 2020, 02:50: Up now. Apparently they got hit by a huge data outage in London (would that have affected mirror servers, if they have them?)
https://www.datacenterdynamics.com/en/news/equinix-ld8-data-center-experiences-major-outage (https://www.datacenterdynamics.com/en/news/equinix-ld8-data-center-experiences-major-outage)
Title: Re: Is Alamy down?
Post by: Zalee on August 19, 2020, 04:30: Can anyone access "My Alamy"? I can go into Image Manager but not the Dashboard
Title: Re: Is Alamy down?
Post by: Gannet77 on August 19, 2020, 04:42: Quote from: Zalee on August 19, 2020, 04:30
Can anyone access "My Alamy"? I can go into Image Manager but not the Dashboard

I found that I could get the dashboard by using FireFox (my usual browser) in private mode... or by using another browser that I don't normally run.

I would guess it's a cacheing issue of some sort.
Title: Re: Is Alamy down?
Post by: Zalee on August 19, 2020, 04:53: [/quote]

I would guess it's a cacheing issue of some sort.
[/quote]

Yep, just cleared the cache and it's fine... thanks.
Title: Re: Is Alamy down?
Post by: Mantis on August 19, 2020, 07:54: Clear your cache. It works after doing that.
Title: Re: Is Alamy down?
Post by: fotoroad on August 19, 2020, 11:24: Quote from: baz777 on August 18, 2020, 22:29
Can log on now but can not access anything but the home page.
same here
Title: Re: Is Alamy down?
Post by: voidframes on August 24, 2020, 03:57: Its still down ? or am I the ony one who can't access anything but home page ?
Title: Re: Is Alamy down?
Post by: ShadySue on August 24, 2020, 06:08: Quote from: voidframes on August 24, 2020, 03:57
Its still down ? or am I the ony one who can't access anything but home page ?
I can get into Image Manager, My Alamy (stats) and the forum, and the main (selling) site seems to be functioning as normal for me at the moment (meaning I can make searches, I didn't actually buy anything).