MicrostockGroup
Agency Based Discussion => Alamy.com => Topic started by: lisafx on April 20, 2011, 09:55
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Anyone else get a whole bunch of refunds on Alamy yesterday? I had a dozen or so. All purchases under $10/each. Could this be related to fraud, or do they just save up all the refunds and add them to our accounts at once?
I checked Alamy forums and didn't see any threads on the front page about it, so maybe it's just me.
Anybody else?
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Me too! Two sales of 3,46$
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IT sounds like one of their special large volume clients has defaulted/gone under.
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Are they RFs? That's annoying.
I haven't had any refunds for about a year. All recent sales were reported after they were published so I assume I am safe for now.
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yep, me too, I had two small RF sale refunds yesterday
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Thanks for the replies. Guess it's not just an isolated thing then. Kind of a bummer. I signed in this morning and was so excited to see all the activity on my account. It was such a let-down when I realized it was all money being deducted from my account. :'(
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Please, can someone tell me how this can be possible???
(http://img809.imageshack.us/img809/3061/alamy.jpg) (http://imageshack.us/photo/my-images/809/alamy.jpg/)
Same image in one day, sold and refunded, but... ???
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Please, can someone tell me how this can be possible???
([url]http://img809.imageshack.us/img809/3061/alamy.jpg[/url]) ([url]http://imageshack.us/photo/my-images/809/alamy.jpg/[/url])
Same image in one day, sold and refunded, but... ???
could that be the total for just this month.
A (larger) refund from a sale in a previous month and a (smaller) sale from this month making the net income for this month a negative amount.
View the details for 2 months and perhaps it'll look better?
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Anyone else get a whole bunch of refunds on Alamy yesterday? I had a dozen or so. All purchases under $10/each. Could this be related to fraud, or do they just save up all the refunds and add them to our accounts at once?
I checked Alamy forums and didn't see any threads on the front page about it, so maybe it's just me.
Anybody else?
For my part it was a deception... a 250$ refund (150$ profit gone :( )
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I had the same and they told me it was because prices were incorrect and not as per the agreement they have with the client. It was a sale from June last year.
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Please, can someone tell me how this can be possible???
([url]http://img809.imageshack.us/img809/3061/alamy.jpg[/url]) ([url]http://imageshack.us/photo/my-images/809/alamy.jpg/[/url])
Same image in one day, sold and refunded, but... ???
This may be relevant:
http://www.alamy.com/forums/default.aspx?g=posts&t=12163 (http://www.alamy.com/forums/default.aspx?g=posts&t=12163)
Unless this was also you who posted this:
"A while back there was a thread about some RF sales at $6.23. I too had a couple and discovered that they were being used by Yell.com for websites they built for buisinesses. Others responded that they had found thiers there also. My sales occured in July. A bad deal for us but probably good for alamy as they probably bought hundreds, if not thousands. Still, I signed up and accepted alamys T & C so you have to accept the good with the bad BUT today both sales showed up again (6 months later) in my net revenue/date of invoice at $4.49 and the $6.23 refunded.
I guess Yell feels that they paid to much at $6 and renegotiated at $4 !!!!!!!!
Any one else?
Kevin
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I had the same and they told me it was because prices were incorrect and not as per the agreement they have with the client. It was a sale from June last year.
That was the answer alamy gave me too. Had a lot of refunds from sales of last June, followed by the same images being sold by a lower amount.
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So this confirms leaf's post...
From actual topic on Alamy forum:
Just had a reply from customer services - the image involved sold last July but the wrong amount was charged ($6.23 instead of $4.49). So the activity the other day was to refund the $6.23 and re-bill at $4.49. So I haven't actually lost any money - I shouldn't have had that whole $1.74 in the first place!
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Thanks for posting about this. I had a few of those this month too and wondered what was up.
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Same here - just one though. Pretty small compared to bigger sales, but still sad to see.