Author Topic: Payment postponed to February? (Read 7379 times)

Freedom · « **on:** January 02, 2015, 20:21 »

I reached Alamy's payment amount in December, the website said it would be paid on January 1. As a long time Alamy contributor, it was normal.

Today I checked again, it said it would be paid on February 1, 2014. Does anyone know what's going on?

ShadySue · « **Reply #1 on:** January 02, 2015, 20:46 »

Quote from: Freedom on January 02, 2015, 20:21

I reached Alamy's payment amount in December, the website said it would be paid on January 1. As a long time Alamy contributor, it was normal.

Today I checked again, it said it would be paid in February 1, 2014. Does anyone know what's going on?

Me too.
Yesterday it said I would be paid on Jan 2nd, today it says I'll be paid on Feb 1st (mine is 2015, though).
This has happened before, but I don't know the reason for it, and it's not acceptable.
Have you posted the question on their forum?
I will email their support and see what they say.

bunhill · « **Reply #2 on:** January 03, 2015, 03:36 »

Quote from: Freedom on January 02, 2015, 20:21

I reached Alamy's payment amount in December, the website said it would be paid on January 1. As a long time Alamy contributor, it was normal. Today I checked again, it said it would be paid in February 1, 2014. Does anyone know what's going on?

My cleared funds balance is showing as paid yesterday, 2nd Jan - in 'View your account balance'. I have not actually received the money - but payments previously have taken some days after being marked as paid to be processed to my Paypal account. That is normal.

My guess would be that the Feb 1st date will refer to your new cleared funds balance.

borg · « **Reply #3 on:** January 03, 2015, 11:34 »

Quote from: bunhill on January 03, 2015, 03:36

Quote from: Freedom on January 02, 2015, 20:21
I reached Alamy's payment amount in December, the website said it would be paid on January 1. As a long time Alamy contributor, it was normal. Today I checked again, it said it would be paid in February 1, 2014. Does anyone know what's going on?

My cleared funds balance is showing as paid yesterday, 2nd Jan - in 'View your account balance'. I have not actually received the money - but payments previously have taken some days after being marked as paid to be processed to my Paypal account. That is normal.

My guess would be that the Feb 1st date will refer to your new cleared funds balance.

Yep! That i true! New cutoff day is Feb. 1st...

ShadySue · « **Reply #4 on:** January 03, 2015, 11:45 »

As it's a weekend I haven't heard from Member Services yet.

But my 'My Alamy' homepage now shows as
"Current Cleared Balance: $0
We'll pay you once your balance is over $75."

I'm paid directly into my Bank Account and it isn't showing yet, but I'll assume for the moment that it's 'in transit'.

bunhill · « **Reply #5 on:** January 03, 2015, 12:33 »

Quote from: ShadySue on January 03, 2015, 11:45

As it's a weekend I haven't heard from Member Services yet.

But my 'My Alamy' homepage now shows as
"Current Cleared Balance: $0
We'll pay you once your balance is over $75."

I'm paid directly into my Bank Account and it isn't showing yet, but I'll assume for the moment that it's 'in transit'.

Doesn't it show as paid in 'View your account balance' ? In My Alamy.

Freedom · « **Reply #6 on:** January 03, 2015, 12:40 »

Apparently it was a temporary glitch. Alamy has fixed it now. Thanks all for responding!

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Author Topic: Payment postponed to February? (Read 7379 times)

Freedom

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