MicrostockGroup

Agency Based Discussion => Alamy.com => Topic started by: Dumc on October 17, 2018, 13:09

Title: Sale not reported (yet)
Post by: Dumc on October 17, 2018, 13:09
I accidentally found this photo of mine.

https://www.jutarnji.hr/life/zdravlje/odlucili-ste-se-protiv-gripe-boriti-vitaminima-ali-nakon-sto-ih-popijete-nastupa-mucnina-vjerojatno-radite-jednu-od-ove-cetiri-pogreske/6917838/ (https://www.jutarnji.hr/life/zdravlje/odlucili-ste-se-protiv-gripe-boriti-vitaminima-ali-nakon-sto-ih-popijete-nastupa-mucnina-vjerojatno-radite-jednu-od-ove-cetiri-pogreske/6917838/)

It says Profimedia/Alamy. This is like distributor sale, right? The article is from January the 10th, and this sale hasn't been reported yet. Is it possible that it takes so long?
Title: Re: Sale not reported (yet)
Post by: Sammy the Cat on October 17, 2018, 13:26
It shouldn't take that long.

Report it to Alamy with your image reference and a link to the site and get them to chase it

email contributors@alamy.com
Title: Re: Sale not reported (yet)
Post by: Dumc on October 18, 2018, 08:32
I e-mailed them this morning and after a few hours I got this reposnse:


Iíve checked and we do have a relevant download for this user by one of our distributors. Distributors take longer to report usage than direct sales as there are more people involved in the process (us, them and their customer). However, in this case I have forward this over to our distribution team for an update on when this usage will be billed.


It's probably just 5$ gross sale, but still...
Title: Re: Sale not reported (yet)
Post by: YadaYadaYada on October 18, 2018, 09:03
I e-mailed them this morning and after a few hours I got this reposnse:


Iíve checked and we do have a relevant download for this user by one of our distributors. Distributors take longer to report usage than direct sales as there are more people involved in the process (us, them and their customer). However, in this case I have forward this over to our distribution team for an update on when this usage will be billed.


It's probably just 5$ gross sale, but still...

But still it's the principle you are right, they are responsible for all use and payments.
Title: Re: Sale not reported (yet)
Post by: qunamax on October 18, 2018, 12:09
Had the same experience, same reseller agency, I'm from Serbia, I spotted images last december, same response, still no reported sale.
Title: Re: Sale not reported (yet)
Post by: Dumc on October 18, 2018, 12:47
Were images used in *.hr too?
Title: Re: Sale not reported (yet)
Post by: BalkanskiMacak on October 19, 2018, 12:56
I am frequently spotting sales via profimedia, it is one of Alamy's distributors for Central and Southeastern Europe. As told previously, pretty long to pay, they are legitthough, but I don't remember having got more than 5$ per sale from these guys.
Title: Re: Sale not reported (yet)
Post by: Dumc on November 22, 2018, 11:27
Just to infrom yall. Alamy contacted distributor and informed me about it. Sale was reported a few days ago. It was $3 gross sale.
Title: Re: Sale not reported (yet)
Post by: Mimages on November 22, 2018, 14:15
Just to infrom yall. Alamy contacted distributor and informed me about it. Sale was reported a few days ago. It was $3 gross sale.

I get many of these very low fee sales. Also, many from Profimedia. I chase images used by that agency regularly, and Alamy's answer isn't to stop using the agency but to tell me to opt out of that territory in April if I don't want to keep chasing them. That is one of the reasons I started a thread on here recently asking for regular sellers to comment on how many undeclared image uses they find - With only one reply so far. The more people who check for undeclared uses and chase Alamy, the more likely they'll take it seriously enough to make some changes to the reporting system.
Title: Re: Sale not reported (yet)
Post by: ShadySue on November 22, 2018, 14:53
The more people who check for undeclared uses and chase Alamy, the more likely they'll take it seriously enough to make some changes to the reporting system.
Don't hold your breath.