Author Topic: Tracking submissions (Read 7342 times)

madelaide · « **on:** November 29, 2008, 19:49 »

Ok, I finally did my first upload. Four images. Tracking submissions says:
Errors: 0
Passed: 0
Failed: 1
And they say "If we fail one image, we will reject all images in all media awaiting QC" so I guess this upload was useless. I did not get any error in the upload page.

So, what may I have done wrong? $:-\$

Regards,
Adelaide

charlesknox · « **Reply #1 on:** November 29, 2008, 19:51 »

It usually says whats wrong with the first image in the submission when you click on failed QC

Try that.

madelaide · « **Reply #2 on:** November 29, 2008, 20:13 »

That will appear in status field? It shows "Processing" there.

Regards,
Adelaide

charlesknox · « **Reply #3 on:** November 29, 2008, 20:23 »

It usually says one or the other? if it says processing under status then it should be fine it hasn't been evaluated yet

Where does it say failed?

PaulieWalnuts · « **Reply #4 on:** November 29, 2008, 20:29 »

When you click "Track submissions" it should say "Failed QC - resubmit media" under the "Status (Terms Explained)" column. If you click the "Failed QC" link it will show which image they failed and the reason.

Are you saying it says "processing" under the status column?

madelaide · « **Reply #5 on:** November 29, 2008, 20:29 »

charlesknox · « **Reply #6 on:** November 29, 2008, 20:31 »

Thats really weird probably just a glitch I'd say its still processing and hasnt failed but i could be wrong

Lizard · « **Reply #7 on:** November 29, 2008, 21:39 »

I think I know what it could be.

I guess one of your images size was under requirement , and the system recognized it immediately.

That happened to me on my first upload after passing the test.

If thats the case , and your other images pass , you will get a partial rejection and they will write you to upload that one image again but resized .

If that were 4 images for your test , you will probably get rejection , and they will tell you to resize that one , and try again.

Im just guessing that but I think it about that.

madelaide · « **Reply #8 on:** November 30, 2008, 11:56 »

Lizard,

You are right. One of the images is slightly below the 48MB mark - 47.8 or something. Darn it.

These were my first uploads ever (they accepted me long ago, but I didn't upload the test images). Should I upload all of them again now, or wait for their reply?

Regards,
Adelaide

lobby · « **Reply #9 on:** November 30, 2008, 12:05 »

Hi madelaide

You don't have to re upload all the the images the failed image
they are not going to review it.

You can fix the failed one and upload it again

by..

Lizard · « **Reply #10 on:** November 30, 2008, 13:47 »

Quote from: madelaide on November 30, 2008, 11:56

Lizard,

You are right. One of the images is slightly below the 48MB mark - 47.8 or something. Darn it.

These were my first uploads ever (they accepted me long ago, but I didn't upload the test images). Should I upload all of them again now, or wait for their reply?

Regards,
Adelaide

If you are accepted , if the rest of the images pass , they will immediately be accepted and show up for editing , and you can resize that rejected image and send it in the next batch.

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Author Topic: Tracking submissions (Read 7342 times)

madelaide

charlesknox

madelaide

charlesknox

PaulieWalnuts

madelaide

charlesknox

Lizard

madelaide

lobby

Lizard

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