Agency Based Discussion > Alamy.com

When do i get paid

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Clair Voyant:

--- Quote from: Bad Robot on April 03, 2021, 15:37 ---
--- Quote from: Clair Voyant on April 03, 2021, 11:29 ---
--- Quote from: umdash9 on April 03, 2021, 11:18 ---Sold a shot on Alamy for quite a bit but have been waiting since 18th december 2020 for payment to clean $146  how much longer and is over a 3 month wait normal.

Martin

--- End quote ---

Hi Martin;

Why don't you "adult" and contact Alamy directly? How is a third party forum going to help you when they have zero nada zilch to do with Alamy? Put your big boy pants on and try it.

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Was that really necessary?  ???

The guy was merely asking a question to see if other contributors had similar issues.

--- End quote ---

Probably not. But it does have a degree of merit to it. I keep forgetting it's the mollycoddle generation.

Clair Voyant:

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If you email [email protected] they will be able to advise. 
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Now there's and idea! ;)

Jo Ann Snover:

--- Quote from: umdash9 on April 03, 2021, 11:18 ---Sold a shot on Alamy for quite a bit but have been waiting since 18th december 2020 for payment to clean $146  how much longer and is over a 3 month wait normal.

--- End quote ---

If you click the Account Balance button (not the Sales History) you will see which sales have cleared and which haven't. Alamy's generous terms to their buyers are part of the reason for higher prices - customers don't pay when they download, but when the sale is invoiced (and that's often after an image is used). And they have 45 days to pay invoices.

In the past, when I've found an image in use - credited to me/Alamy, so I know where it came from - and there's no sale showing, even uncleared, I've written to support. They reply promptly, typically saying that they can see a download but the sale hasn't been invoiced yet. Once, I sent several more emails as the sale still hadn't shown up a month later. (used in November, paid the following April)

In terms of invoiced sales that don't clear, I think the longest was about a year (I did eventually get paid). Apparently Alamy's policy with large customers who make partial payments on big invoices is that no contributor sale is cleared until the entire invoice is paid in full. I think that's unreasonable - Alamy gets to sit on the money earning interest for a long time in some cases - but it wasn't bad enough for me to decide to leave them. It hasn't happened often (and I've been selling there since 2007).

One of the irritating delays was around their last royalty cut - when the image was used, the rate was 50% but when it finally got invoiced 3 months later, the rate was 40%. I wrote to support who said that it's the invoice date that counts, not the publication date. They said it was "industry standard".

Experiences will obviously be different for other contributors, but if you're new to Alamy and are used to the microstock pay-when-you-download model, generally things work differently there from the micro agencies.

SpaceStockFootage:

--- Quote from: Clair Voyant on April 03, 2021, 15:51 ---I keep forgetting it's the mollycoddle generation.

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Are you referring to the Silent Generation, Baby Boomers, Generation X, Millennials or Generation Z... and how do you know which one umdash9 fits into?

cascoly:

--- Quote from: Clair Voyant on April 03, 2021, 15:51 ---
Probably not. But it does have a degree of merit to it. I keep forgetting it's the mollycoddle generation.

--- End quote ---

ZERO degrees of merit & totally gratuitous.  the PURPOSE of this forum is to provide answers & assistance to others. 

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