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Agency Based Discussion => Alamy.com => Topic started by: Dodie on March 21, 2019, 11:02

Title: Will I get my money?
Post by: Dodie on March 21, 2019, 11:02

Hi everyone,

Can somebody please answer my question?

Last year I asked for the deletion of my images and the 6 month waiting period should have been over sometimes in April. During this period I had small sales, my earnings are $42 but still many uncleared.
My last sale was on March 5 and shortly after my port was deleted, earlier than said (6 month).


My question is, if I wait till my earnings will be paid (cleared) and then close my account, will I get my money  even if it is less than $50?

Thanks in advance for your answer.

Title: Re: Will I get my money?
Post by: dpimborough on March 21, 2019, 11:36

Quote from: Dodie on March 21, 2019, 11:02

Hi everyone,

Can somebody please answer my question?

Last year I asked for the deletion of my images and the 6 month waiting period should have been over sometimes in April. During this period I had small sales, my earnings are $42 but still many uncleared.
My last sale was on March 5 and shortly after my port was deleted, earlier than said (6 month).


My question is, if I wait till my earnings will be paid (cleared) and then close my account, will I get my money  even if it is less than $50?

Thanks in advance for your answer.

You would be better off asking Alamy direct on this question

Title: Re: Will I get my money?
Post by: Dodie on March 21, 2019, 12:45

Quote from: Sammy the Cat on March 21, 2019, 11:36

You would be better off asking Alamy direct on this question

Thank you Sammy.
I thought someone was in the same situation and has the answer.

Title: Re: Will I get my money?
Post by: Martin Carlsson on March 22, 2019, 03:42

Alamy's contributor relations (member services) are IMHO the best in the business - fast, friendly and very helpful.

[email protected]

Title: Re: Will I get my money?
Post by: Dodie on March 24, 2019, 09:40

Quote from: Martin Carlsson on March 22, 2019, 03:42

Alamy's contributor relations (member services) are IMHO the best in the business - fast, friendly and very helpful.

[email protected]

Thank you Martin, I contacted them already.