MicrostockGroup
Agency Based Discussion => Bigstock.com => Topic started by: Pixart on September 03, 2014, 10:29
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I don't want these stupid sales from Café Press and/or Zazzle that I get from Bigstock. I intended to delete just the photos that are selling frequently over there, but I cannot see a way to delete one photo at a time without contacting support. (Ya, we all thought BS would be brought into modern times when Shutterstock purchased them. Ha!)
So... I went and cancelled all third party participation (or whatever they call it over there). Problem is I'm still getting these sales for merchandise. Does anyone have any idea how long they state to remove images from partner programs? I thought after a month these sales would stop. Also, how long does it take for the reporting to come from these third parties?
If I want MY photos on Café Press, I will place them on Café Press into MY account!
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Ugh... another one this morning.
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Hi Pixart,
You should contact Bigstock support, but it can take a week for images to be removed from Partner sites, and then some amount of time for partner sales to be fully cleared and reflected in your earnings (Support can give you better guidance - that's mentioned on the Commissions page). Are you still seeing your content on these sites? It may be delayed reporting and the removal request may have already been processed. The best way to find out is to work with Support directly.
http://help.bigstockphoto.com/hc/en-us/articles/200115279-Can-I-opt-out-of-partner-sales- (http://help.bigstockphoto.com/hc/en-us/articles/200115279-Can-I-opt-out-of-partner-sales-)
Best,
Scott
VP of Content
Shutterstock