MicrostockGroup
Agency Based Discussion => Bigstock.com => Topic started by: Hildegarde on March 15, 2016, 17:14
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Anyone else notice that keywording for Bigstock hanged in the middle of today? They cut out the description line and it looks a lot more like SS actually.
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Yeah a few hours ago, i got an email from them the other day about those changes to come..
Also the site was down a lot today and a few attempts to upload failed, I guess it was beacuse of those works they did ;)
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Yeah an email went out about these changes. Much simplified categories process, and no title field.
The categories before were crazy. Eg: Animals - Fish/Birds/Pets/Miscellaneous. Pretty sure there are more animal types than that!
So its a good move overall.
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hmmmm, never got an email about it. Much better.
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Makes sense to go with same as SS so they can all be merged into one database. Same as IS change to match Getty. Big merge and goodbye Bigstock. IS could be merged into Getty. Why have so many names and accounting for same places. Be ready for BS to disappear within a year. DPC credits go to Adobe. Consolidation is the next phase of micro.
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good change, bout time
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I hope this will semplify the uploading process ;D
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Congratulations to BS, a change that has actually improved the process.
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Since last week Bigstock randomly unable to read Metadata for approx 20% of all photos uploaded through FTP. All those photos are processed without problem on all other stock sites. I have to manually copy and paste descriptions and keywords for each photo. Big waste of time. Does anyone else have the same problem?
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Since last week Bigstock randomly unable to read Metadata for approx 20% of all photos uploaded through FTP. All those photos are processed without problem on all other stock sites. I have to manually copy and paste descriptions and keywords for each photo. Big waste of time. Does anyone else have the same problem?
Same here - quite a few photos got uploaded without any metadata few days ago, i thought it was just my FTP glitch :(
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Since last week Bigstock randomly unable to read Metadata for approx 20% of all photos uploaded through FTP. All those photos are processed without problem on all other stock sites. I have to manually copy and paste descriptions and keywords for each photo. Big waste of time. Does anyone else have the same problem?
Same here.
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Also waiting unusually long for the images to be reviewed... Was always a quick thing
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Since last week Bigstock randomly unable to read Metadata for approx 20% of all photos uploaded through FTP. All those photos are processed without problem on all other stock sites. I have to manually copy and paste descriptions and keywords for each photo. Big waste of time. Does anyone else have the same problem?
Same here. Even more than 20%
I mailed them about that, but did not got any answer yet.
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Anyone else notice that keywording for Bigstock hanged in the middle of today? They cut out the description line and it looks a lot more like SS actually.
Odd, I got the email days before and I don't upload there. I think this is a signal that BS will be moved to the same servers and system as SS. All files from both sites, one search, no matter where they are uploaded.
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Since last week Bigstock randomly unable to read Metadata for approx 20% of all photos uploaded through FTP. All those photos are processed without problem on all other stock sites. I have to manually copy and paste descriptions and keywords for each photo. Big waste of time. Does anyone else have the same problem?
ditto on this for me too, can't see any pattern in the affected images, happened for me in the last two batches in approx the past 10 days, 20-30% maybe?
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Since last week Bigstock randomly unable to read Metadata for approx 20% of all photos uploaded through FTP. All those photos are processed without problem on all other stock sites. I have to manually copy and paste descriptions and keywords for each photo. Big waste of time. Does anyone else have the same problem?
Same here. Even more than 20%
I mailed them about that, but did not got any answer yet.
Same for me. I've never gotten a response from support, so I quit bothering. In addition to the no metadata problem which is getting worse, I frequently get a "We need more data" error when I click submit even though all data is ready. A second click gets it through. I like the new process, but with the current bugs, not worth uploading to
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I get the not ready almost every time even though all information there before and after the change.
Review times are MUCH longer now.
Also they have changed their reviewers, the weekend reviewer from SS has been moved to BS, or their standards have changed or a combo. Almost all my images were approved on BS and now almost none....including ones already approved on SS (plus everywhere else). Bogus reason. Hard to imagine BS has lighting standards so different than SS but seems like it. Might take a pause uploading there if this keeps up.
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I get the not ready almost every time even though all information there before and after the change.
Review times are MUCH longer now.
Also they have changed their reviewers, the weekend reviewer from SS has been moved to BS, or their standards have changed or a combo. Almost all my images were approved on BS and now almost none....including ones already approved on SS (plus everywhere else). Bogus reason. Hard to imagine BS has lighting standards so different than SS but seems like it. Might take a pause uploading there if this keeps up.
+1 about the reviewers, had quite a few rejected from the last batch, very unsusual :o
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I get the not ready almost every time even though all information there before and after the change.
Review times are MUCH longer now.
Also they have changed their reviewers, the weekend reviewer from SS has been moved to BS, or their standards have changed or a combo. Almost all my images were approved on BS and now almost none....including ones already approved on SS (plus everywhere else). Bogus reason. Hard to imagine BS has lighting standards so different than SS but seems like it. Might take a pause uploading there if this keeps up.
+1 about the reviewers, had quite a few rejected from the last batch, very unsusual :o
They always claimed that the standards were the same for both. I had the same as you. Many accepted on BS were rejected on SS. Or any that I sent to SS and were rejected, I could send to BS and have accepted.
Maybe they finally have the same reviewers working both. I think Flower is right, this is a sign of the merge, everything BS will soon be staffed and operating from SS.
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Last i checked the payment i received from bigstock said shutter c.v.
So must be merging very soon
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1)Using web uploader (not FTP) and no meta data attached to images. Will it show up later or will I have to re-upload?
2)1099 from Bigstock showed Shutterstock as payee.
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Last i checked the payment i received from bigstock said shutter c.v.
So must be merging very soon
:) I think so too
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Can't see why anyone thinks that BS will be merged into SS.
BS - 25 measly cents forever (more or less)
SS - 38 cents for many
?
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Since last week Bigstock randomly unable to read Metadata for approx 20% of all photos uploaded through FTP. All those photos are processed without problem on all other stock sites. I have to manually copy and paste descriptions and keywords for each photo. Big waste of time. Does anyone else have the same problem?
ditto on this for me too, can't see any pattern in the affected images, happened for me in the last two batches in approx the past 10 days, 20-30% maybe?
I am also having the same issue with some of my images imported incorrectly after ftp upload (IPTC metadata was not read correctly). Do you guys found any way to fix it? I could write to support, but it takes ages for them to respond :(
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Since last week Bigstock randomly unable to read Metadata for approx 20% of all photos uploaded through FTP. All those photos are processed without problem on all other stock sites. I have to manually copy and paste descriptions and keywords for each photo. Big waste of time. Does anyone else have the same problem?
Same here. Even more than 20%
I mailed them about that, but did not got any answer yet.
They answered me and it seems that they don't know about the problem.
But… a lot of you come here to lament and never contact the directly interested people………
O_o
Mail them!!!
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Same problem
Since last week Bigstock randomly unable to read Metadata for approx 20% of all photos uploaded through FTP. All those photos are processed without problem on all other stock sites. I have to manually copy and paste descriptions and keywords for each photo. Big waste of time. Does anyone else have the same problem?
ditto on this for me too, can't see any pattern in the affected images, happened for me in the last two batches in approx the past 10 days, 20-30% maybe?
I am also having the same issue with some of my images imported incorrectly after ftp upload (IPTC metadata was not read correctly). Do you guys found any way to fix it? I could write to support, but it takes ages for them to respond :(
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Chichikov emailed them a week ago, so don't know how they can say they didn't know, and it's still broken. As I said, I haven't gotten a response from their support team in years. Today 50% of images imported wrong.
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Why do you guys keep uploading anyway? They pay less than Shutterstock, but it's the same company. Once they did that I stopped uploading.
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Why do you guys keep uploading anyway? They pay less than Shutterstock, but it's the same company. Once they did that I stopped uploading.
When I just started both SS and BS paid the same royalties - 25 cents per image, so it didn't matter back then. Now, when I got to higher tiers on SS, it pays more, but I still upload to BS, because I noticed, that they sell somewhat different images from my port as compared to SS. So for me they do not overlap completely and it still makes sense to upload there in my opinion.
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Still broken this morning now 6 out of 8 images without keywords, and worse there seems to be JS issues (or something) with the editor ligthbox, if I paste keywords in manually and click save they are not there when I go and edit the image again - hence this morning I can't even add the info and submit manually!
I'm also awaiting a response to a support request.
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Why do you guys keep uploading anyway? They pay less than Shutterstock, but it's the same company. Once they did that I stopped uploading.
Same for me except instead of competing with myself for the same photos at 25c each, I closed BS removed all. There's no reason for BS to exist. Buyers would find the same on SS and we get paid more. Unless you want the $10 video collection or like being paid 25c a download. I can't support BS any more.
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Why do you guys keep uploading anyway? They pay less than Shutterstock, but it's the same company. Once they did that I stopped uploading.
Same for me except instead of competing with myself for the same photos at 25c each, I closed BS removed all. There's no reason for BS to exist. Buyers would find the same on SS and we get paid more. Unless you want the $10 video collection or like being paid 25c a download. I can't support BS any more.
Well, I actually do not think my images on BS compete with my images on SS, at least directly. I have very similar ports on both and I have a lot of SS downloads of images which I have on BS as well. If what you are saying about self competition is true, I should see my sales "migrating" from SS to BS (cheaper for customer?), but that is not the case. This is why I believe it still makes sense to upload to BS even if we already contribute to SS. At least until SS decide to completely merge two agencies / libraries (if it is ever going to happen).
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Chichikov emailed them a week ago, so don't know how they can say they didn't know, and it's still broken. As I said, I haven't gotten a response from their support team in years. Today 50% of images imported wrong.
Still broken this morning now 6 out of 8 images without keywords, and worse there seems to be JS issues (or something) with the editor ligthbox, if I paste keywords in manually and click save they are not there when I go and edit the image again - hence this morning I can't even add the info and submit manually!
I'm also awaiting a response to a support request.
I have sent various emails and they continued to send me stupid copy and paste answers having nothing to do with our problem.
So I sent them a "less courteous" one and they finally answered that "we are aware that there is an overall issue going on and it has been reported to our Tech team"
So why they did not answered me that to my first email and make me lose my time??
I have also opened a specific thread for this problem:
http://www.microstockgroup.com/bigstock-com/bigstock-does-not-read-iptc-correctly/msg450442/?topicseen#new (http://www.microstockgroup.com/bigstock-com/bigstock-does-not-read-iptc-correctly/msg450442/?topicseen#new)
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Chichikov emailed them a week ago, so don't know how they can say they didn't know, and it's still broken. As I said, I haven't gotten a response from their support team in years. Today 50% of images imported wrong.
Still broken this morning now 6 out of 8 images without keywords, and worse there seems to be JS issues (or something) with the editor ligthbox, if I paste keywords in manually and click save they are not there when I go and edit the image again - hence this morning I can't even add the info and submit manually!
I'm also awaiting a response to a support request.
I have sent various emails and they continued to send me stupid copy and paste answers having nothing to do with our problem.
So I sent them a "less courteous" one and they finally answered that "we are aware that there is an overall issue going on and it has been reported to our Tech team"
So why they did not answered me that to my first email and make me lose my time??
I have also opened a specific thread for this problem:
[url]http://www.microstockgroup.com/bigstock-com/bigstock-does-not-read-iptc-correctly/msg450442/?topicseen#new[/url] ([url]http://www.microstockgroup.com/bigstock-com/bigstock-does-not-read-iptc-correctly/msg450442/?topicseen#new[/url])
Yeah, I wrote to their support too and just like you said, they sent me canned answer which did not have anything to do with the problem described. Hopefully it will get fixed soon, it is very frustrating.
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it's still broken as of the last hours, 1 out of 8 images with correctly read keywords (uploaded via ftp). they didn't even bother replying to my message yet (sent ~6 days ago)
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it's still broken as of the last hours, 1 out of 8 images with correctly read keywords (uploaded via ftp). they didn't even bother replying to my message yet (sent ~6 days ago)
It has been like that for at least 3 weeks :(