MicrostockGroup

Agency Based Discussion => Bigstock.com => Topic started by: elvinstar on January 17, 2013, 22:45

Title: Can't log in
Post by: elvinstar on January 17, 2013, 22:45
Anyone else having trouble logging into BS?
Title: Re: Can't log in
Post by: jarih on January 17, 2013, 22:49
Same here too!
Title: Re: Can't log in
Post by: disorderly on January 17, 2013, 22:54
Yep, me too.  Let's hope it's temporary.
Title: Re: Can't log in
Post by: scottbraut on January 17, 2013, 23:02
Hi guys,

As always, please file reports directly to the support team at Bigstock, but I've notified our development team of the issue and they're already looking into it.

Thanks!

Best,

Scott
VP Content
Shutterstock (& Bigstock)
Title: Re: Can't log in
Post by: elvinstar on January 18, 2013, 00:42
Scott,
I wanted to be sure that it wasn't a local issue before I bothered support with it, but thanks for checking in!
Title: Re: Can't log in
Post by: fotografer on February 02, 2013, 12:50
Is anybody having trouble logging in again today?  I can't get in to my account.
Title: Re: Can't log in
Post by: disorderly on February 02, 2013, 12:55
It's not just you.  I just go from login screen to login screen.
Title: Re: Can't log in
Post by: Jo Ann Snover on February 02, 2013, 13:03
I can't either. It's probably saving me from noticing that my balance hasn't changed since I checked yesterday :)
Title: Re: Can't log in
Post by: Punchman on February 02, 2013, 13:07
Me too. Tried resetting password twice and received email confirms both times from BS. Then wouldn't recognize username or email even though password changes and confirms were sent to it. Tried many times. I did finally email BS support.
Title: Re: Can't log in
Post by: fotografer on February 02, 2013, 13:23
OK thank you all.  Glad it isn't just me.
Title: Re: Can't log in
Post by: dbvirago on February 02, 2013, 14:41
What's going on today? Two sites down
Title: Re: Can't log in
Post by: Cricket on February 02, 2013, 14:50
Hi Guys,

Having the same problem here.. thought it was me.... It's 2:49 pm New York City time when I tried it.

Cricket
Title: Re: Can't log in
Post by: Szakaly on February 02, 2013, 15:32
The same here. UK time: 08:32pm
Title: Re: Can't log in
Post by: Goldcoinz on February 02, 2013, 15:39
Same here, haven't been able to log in for the last few hours. I am sure it will back up and running soon.
Title: Re: Can't log in
Post by: BaldricksTrousers on February 02, 2013, 16:07
back up now
Title: Re: Can't log in
Post by: scottbraut on February 02, 2013, 17:25
Hi guys,

Sorry for the inconvenience - this should be fixed now.

Scott
VP Content
Shutterstock
Title: Re: Can't log in
Post by: CD123 on February 02, 2013, 19:31
Quote from: scottbraut on February 02, 2013, 17:25
Hi guys,

Sorry for the inconvenience - this should be fixed now.

Scott
VP Content
Shutterstock

Yes it is 100%, thank you Scott.
Title: Re: Can't log in
Post by: BaldricksTrousers on February 14, 2013, 16:32
It's unfixed for me. 

Oh ... now it's fixed again
Title: Re: Can't log in
Post by: RacePhoto on February 16, 2013, 22:55
Quote from: elvinstar on January 17, 2013, 22:45
Anyone else having trouble logging into BS?


Reminder for anyone who cares:

http://www.downforeveryoneorjustme.com/ (http://www.downforeveryoneorjustme.com/)

Is it down for everyone or just me? Test site. But I understand it won't work if it's a login problem.
Title: Re: Can't log in
Post by: dbvirago on February 17, 2013, 21:51
Broken again. Don't suppose they are working on their constantly broken upload process do you? For a site that has been around as long as Bigstock has been and with the backing of Shutterstock, Bigstock has become the biggest train wreck since Istock
Title: Re: Can't log in
Post by: oscarcwilliams on February 17, 2013, 22:02
It use to be a great site.  The reviews were fast and we had lots of images to upload.  Now I only have ten at a time to upload and it takes forever to review.  What happen?
Title: Re: Can't log in
Post by: w7lwi on February 17, 2013, 22:05
Quote from: dbvirago on February 17, 2013, 21:51
Broken again. Don't suppose they are working on their constantly broken upload process do you? For a site that has been around as long as Bigstock has been and with the backing of Shutterstock, Bigstock has become the biggest train wreck since Istock

Logged in a few minutes ago.  No problem here.
Title: Re: Can't log in
Post by: thomasw on February 18, 2013, 01:12
Not working again
Title: Re: Can't log in
Post by: Metsafile on February 18, 2013, 01:16
It's not fixed yet.
Title: Re: Can't log in
Post by: luissantos84 on February 18, 2013, 01:37
you guys cannot log in? ouch! subs are coming in like hot bread selling ;D

credit sales were already from the other world but now subs is just craaaaaaaaaazy ;)
Title: Re: Can't log in
Post by: Anyka on February 18, 2013, 02:02
same problem here.  Can't login, requested a password reset, received the reset immediately, but now I cannot login with the new password either.   If it's a general problem, then I don't have to look at my computer settings, clear my cache etc.
Title: Re: Can't log in
Post by: PZF on February 18, 2013, 04:10
Can't log in either
Title: Re: Can't log in
Post by: Inger Anne Hulbækdal on February 18, 2013, 05:59
Same problem here.