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Author Topic: editing multiple images BUG  (Read 2026 times)

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« on: June 15, 2012, 14:44 »
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Hi guys, there a few contributors uploading to BigStock so I want to let you know that there is a bug while editing multiple images, when you are adding categories, it will keep what you have choosen but if you dont submit them straight away they will have automatically categories added which doesnt make much sense once it should have kept the ones you have selected leaving other empty, hope I have made myself clear

had a few rejections because of unproper categories so I was wonder why, just found it..


« Reply #1 on: June 16, 2012, 13:53 »
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Hi guys, there a few contributors uploading to BigStock so I want to let you know that there is a bug while editing multiple images, when you are adding categories, it will keep what you have chosen but if you dint submit them straight away they will have automatically categories added which doesn't make much sense once it should have kept the ones you have selected leaving other empty, hope I have made myself clear

had a few rejections because of improper categories so I was wonder why, just found it..

i reported that bug to them at least a month ago

there's an even bigger problem which they have yet to fix - they changed their selection keys - used to be you held ctl down to select additional images just like every other website or program that allows multiple selection - then they changed it - not only without warning, but refusing to admit it had changed.  now you have to press the shift key to select addtl items.  sh old be a minor hassle, except, as is more and more common with companies these days they didn't bother to beta test -- if you select an image, then select another image, not next to it, USUALLY you end up with 2 images - but if you try to select a 3rd or 4th image, results are all over the place - sometimes all the images in between are now selected [which is what they claim is supposed to happen - again, not in theory a bad result].  but MUCH more often you then end up with ALL the images from the top of the page selected.  since the system always has some lag time to go back, deselect all and try again, it's really annoying to try to get the group of images you want highlighted so you can assign categories.  assigning categories individually has the same problem of slow response to each click.

especially frustrating [old rant] since ct heir categories, like most , are probably irrelevant to most users

i've reported this multiple times, given precise directions on how to reproduce the bug, and support has said they will have their people look at it, but after more than a month, no further reply and no change

often now, i just select the entire page & mark as miscellaneous  sales at big are too feeble to waste more time submitting

« Reply #2 on: July 17, 2012, 16:18 »
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i've given up on BS - last week i had an image rejected for inapp categories - it was their stupid category guesser which puts in the category 'sexy' everytime there's a woman in the desc or tags. i usually catch it but it's absurd we have to keep correcting their errors [reported multiple times]

then, this week, i had 3 images accepted as editorial, and 3 others rejected as not newsworthy - all were from the same shoot, not similar [dofferent people, angles, backgrounds, etc]  they were consecutive submissions, so i asked how one editor could be so inconsistent - the reply [a week later] was that none were newsworthy and the others were approved 'in error' so they removed them

over the past months, BS sales have been pathetic, but of those that do sell, about HALF have been editorial images that if submitted now would no longer be accepted!


 

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