MicrostockGroup

Agency Based Discussion => Bigstock.com => Topic started by: mtkang on November 03, 2010, 09:34

Title: ftp problem?
Post by: mtkang on November 03, 2010, 09:34: anyone face problem ftp to big stock?

got this message of filezilla

Error: Critical error
Error: Could not connect to server

since yesterday..
Title: Re: ftp problem?
Post by: disorderly on November 03, 2010, 10:00: I just tried connecting with the ftp command from the Mac OS X terminal. No problem reported.
Title: Re: ftp problem?
Post by: mtkang on November 03, 2010, 10:07: Quote from: disorderly on November 03, 2010, 10:00
I just tried connecting with the ftp command from the Mac OS X terminal. No problem reported.

it is quite frustrated, coz after 2 files are successfully, the rest keep failing to connect to server.

hard to tell what is wrong, all i can do is wait another day.
Title: Re: ftp problem?
Post by: click_click on November 03, 2010, 10:46: Did you try to play with the "active", "passive" setting?

I often had issues with FTP uploads because of those settings. Some FTP clients automatically switch to passive if active is not working correctly. Maybe you have to switch your client manually to passive.
Title: Re: ftp problem?
Post by: jsfoto on January 10, 2011, 02:18: I upload to ten agencies via filezilla. The only one I have regular trouble with since months nowis bigstock. I can't reach the server, or upload is interupted, it tells me something about a wrong password (which is correct) or files are uploaded but are not shown in the editing area. As for me bigstock is the absoult low earner, I really consider to stop uploading there. It is not worth the pain. Does anyone else has the same regular problems?
Title: Re: ftp problem?
Post by: suemack on January 10, 2011, 02:52: I couldn't get ftp to work with them last time. It looked like they had gone through, but they never showed up in the waiting to edit. Filezilla on Win7
Title: Re: ftp problem?
Post by: NancyCWalker on January 10, 2011, 10:50: Same issue as Sue. I uploaded over the weekend but there is nothing in my pending edit.
Title: Re: ftp problem?
Post by: hofhoek on January 10, 2011, 10:54: Same as the above. I use Cyberduck.
Title: Re: ftp problem?
Post by: pancaketom on January 10, 2011, 12:07: They have had ftp issues for me lately. Sometimes the images don't get processed, more recently I can't connect.

I wonder if it has something to do w/ the "bridge from SS" they are working on. perhaps they are going to phase out BS uploading and so they just aren't staying on top of problems with the ftp.
Title: Re: ftp problem?
Post by: dbvirago on January 10, 2011, 12:45: I quit using ftp there months ago. On BigStock, I just use their HTTP uploader. A few more clicks, but it works.
Title: Re: ftp problem?
Post by: cathyslife on January 10, 2011, 13:21: Quote from: dbvirago on January 10, 2011, 12:45
I quit using ftp there months ago. On BigStock, I just use their HTTP uploader. A few more clicks, but it works.

Yeah, that's what I use too. No problems at all for me. I don't have a ton of uploading to do though, either.
Title: Re: ftp problem?
Post by: w7lwi on January 10, 2011, 16:19: Also had problems last week. Kept getting error messages. Finally connected and images appeared to go through, but nothing ever showed up. This morning I gave up and uploaded via HTTP. They seem to go through, but all IPTC data was missing and there was an error message at the bottom of the page. Something screwy is going on.
Title: Re: ftp problem?
Post by: jm on January 10, 2011, 17:26: ...and uploading of vectors is problematic any time. "Image being generated" message appears somewhere between one hour and one week. Sometimes forever.
Title: Re: ftp problem?
Post by: lisafx on January 10, 2011, 17:46: I had the same problem on Friday and ended up having to use the Http upload. Which was kind of a pain with 30 images, but better than nothing.
Title: Re: ftp problem?
Post by: dbvirago on February 08, 2011, 09:21: now the http page has quit working for me. 3rd day in a row, I put in 10 and start uploading. Go on to do something else, when I come back, I'm on the homepage and nothing went.
Title: Re: ftp problem?
Post by: sarah2 on February 16, 2011, 06:40: I had these problems a few months back - eventually decided (reluctantly) to abandon BS. Their helpline just said - very unhelpfully I thought - to use another upload system and not Filezilla. I'm not keen to do this, not least because Filezilla works very happily for everybody else!
But it's disappointing to see that the same problems continue!
Trying again today but the problem is identical to before ie:
error 530 ...something about 3 connections per login...
Just ONE photo has gone across today and now it's blocked.
Hugely irritating - and no sign that BS is worried as clearly no action for months...
Easy workround ideas welcome - but better still if BS could sort their system!
Lucky people who are getting their SS pics automatically sent to BS!!
Title: Re: ftp problem?
Post by: visceralimage on February 16, 2011, 06:58: have you tried Lightburner (www.lightburner.com (http://www.lightburner.com)). You upload using filezilla to lightburner and they upload to BigStock, works a charm.
Title: Re: ftp problem?
Post by: Mantis on February 16, 2011, 08:36: Quote from: lisafx on January 10, 2011, 17:46
I had the same problem on Friday and ended up having to use the Http upload. Which was kind of a pain with 30 images, but better than nothing.

Same here. Sometimes FTP works, like last weekend. Uploaded 26 images no problem. Before that, I had to use the 10 max upload. It's hit and miss with BigStock's FTP system.
Title: Re: ftp problem?
Post by: sarah2 on February 19, 2011, 12:46: Seems like even Lightburner has now got by the BS upload bug...! They say it should be fixed 'within a few days'.