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Agency Based Discussion => Bigstock.com => Topic started by: Suljo on May 22, 2008, 18:57

Title: New revievers
Post by: Suljo on May 22, 2008, 18:57
I see that threre are new rewievers are at BS. I have 95% aceptance ratio with shity photos but in last 15 or 20 days they rejections are about 30% of uploaded photos which are accepted on SS IS and others.
Has some of you notice that?
Also have first photo in portfolio of about 700 pics rejected for bad keywords precise of too much words which do not corespond to it.
Is it new politics like on CS or ...
Title: Re: New revievers
Post by: vphoto on May 22, 2008, 23:23
same for me. suddenly, rejections came ...
Title: Re: New revievers
Post by: suwanneeredhead on May 22, 2008, 23:55
i think sometimes new reviewers want to err on the side of caution and not let something through that they might get busted for later!
Title: Re: New revievers
Post by: Joyce on May 23, 2008, 02:52
Glad to hear it's not just me. I mentioned this in another thread here about whether BigStock is worth it. I normally get a 95% or so acceptance rate at BigStock, but my last batch was 15% (85% acceptance at other agencies, a direct opposite). Among the rejection reasons included "Dull, lifeless color: Colors are dull or lackluster. Sometimes this can be fixed using some saturation boost in Photoshop" for a bird whose plumage is a natural dull brown for camouflage. It downright annoyed me that they wanted the colour to be "boosted" in such way since it'd no longer be the same species. They haven't replied to my query yet either.
Title: Re: New revievers
Post by: Tazzy on May 23, 2008, 12:41
LOL  Joyce!  I had to laugh at your comment about the bird because they did a similar thing to me.  I have a picture of two rhinos sleeping in the mud.  They rejected it and said I should use a color enhancing software to bring out the colors.  I resubmitted it with a note to review it again and said if you don't like these colors, then what colors do you want me to make them because this is exactly what colors they were.  I never got a reply, but in a couple days they accepted it.  LOL
Title: Re: New revievers
Post by: epantha on May 23, 2008, 13:08
Don't know about anyone else, but if I boost the saturation too much it causes posterization in some of the darker colors and looks fake. BigStock and a lot of other sites have very poor thumbnails and previews which have been leached of color when they are created on their end (to make them smaller?). Maybe they should stop blaming the lack of color on us and improve the quality of their previews.
Title: Re: New revievers
Post by: etudiante_rapide on May 23, 2008, 13:36
Don't know about anyone else, but if I boost the saturation too much it causes posterization in some of the darker colors and looks fake. BigStock and a lot of other sites have very poor thumbnails and previews which have been leached of color when they are created on their end (to make them smaller?). Maybe they should stop blaming the lack of color on us and improve the quality of their previews.

somehow i don't think that BigStock judged photos from thumbnails. reviewers always view it at 100%; the more critical reviewers even at 200%...
eg. coming back with "sorry, can't accept this, due to the license plate of a parked car in the left corner".

my suggestion is to process two versions. one less saturated .
BigStock is not the only site who do not want over-saturation, i think IS too.
over-processing is a bane, not a boon .
careful.

Title: Re: New revievers
Post by: etudiante_rapide on May 23, 2008, 13:39
Also have first photo in portfolio of about 700 pics rejected for bad keywords precise of too much words which do not corespond to it.
Is it new politics like on CS or ...

no, it's not politics, it's SPAMming.
many sites do police against that. it hurts you and the sites, as clients will get tired of going to a image that does not refer to the keyword.
better less than more. in this sense of keywords.
Title: Re: New revievers
Post by: epantha on May 23, 2008, 13:43
Quote
somehow i don't think that BigStock judged photos from thumbnails. reviewers always view it at 100%; the more critical reviewers even at 200%...
eg. coming back with "sorry, can't accept this, due to the license plate of a parked car in the left corner".

What I'm saying is that BigStock (and DT) want us to over-saturate the colors on our end because when they process them for thumbnails and previews, the original color of the photo is degraded. I don't see this problem of dull thumbnails with IS, for example.
Title: Re: New revievers
Post by: michaeldb on May 23, 2008, 14:08
Big changes at BigStock for the review of vector illustrations too.

BigStock used to accept jpg versions of the vectors and the eps files as separate submissions (sort of like SS does). A few days ago BigStock started to reject jpgs with the keyword 'vector'. Then soon they began to reject the jpgs themselves and to request the submission of the eps files only.
Title: Re: New revievers
Post by: Joyce on May 23, 2008, 18:25
LOL  Joyce!  I had to laugh at your comment about the bird because they did a similar thing to me.  I have a picture of two rhinos sleeping in the mud.  They rejected it and said I should use a color enhancing software to bring out the colors.  I resubmitted it with a note to review it again and said if you don't like these colors, then what colors do you want me to make them because this is exactly what colors they were.  I never got a reply, but in a couple days they accepted it.  LOL

Haha, that's great Tazzy! I'm still waiting to hear a reply from them on mine though but I had something along those lines.
Title: Re: New revievers
Post by: w7lwi on May 23, 2008, 20:38
Just ran into this today.  I've been running just below 99% acceptance when they rejected two portraits for artifacts, chromic abberations, etc.  Both were in-camera isolations on black and passed the reviewers at SS, IS and DT no sweat.  So I don't think so!   >:(  I've not had enough rejections at BS to ever question them, but I just may this time.  Unfortunately, I haven't a clue how to go about it.  What's the "normal" procedure?   ???
Title: Re: New revievers
Post by: rjmiz on May 25, 2008, 11:37
hmmmmm
Title: Re: New revievers
Post by: Clivia on May 25, 2008, 11:58
Sorry Miz, I don't think humming at them will work. Email has better results.
Title: Re: New revievers
Post by: DanP68 on May 26, 2008, 05:27
I had a big batch just go through with about 80-85% acceptance.  Lower than normal, but nothing to get excited about.  If they are raising their standards, I don't have a problem with it. 

I actually got a really nice comment from one of the reviewers on an image.  At first I thought it was a rejection because all feedback is written in red.  But actually it was a request  to upload more of the same.   :D 

Good folks at Bigstockphoto.  I've always liked them.
Title: Re: New revievers
Post by: CofkoCof on May 29, 2008, 18:18
Some strange rejections here also. I think one of the reviewers doesn't know the difference between blurry and shallow dof :D
Title: Re: New revievers
Post by: cathyslife on May 29, 2008, 20:16
Guess it's time to back off on uploads at BigStock while the reviewers get broken in.
Title: Re: New revievers
Post by: maco0708 on May 29, 2008, 20:37
WOW, same for me. Until last week I had 98% acceptance. Then the last batch got about 50% rejection. Lot of "blurry" rejections and some "artifacts" rejections. Most of these photos accepted at the other major sites.

The other sites are working nicely to push me toward iStock exclusivity. I find reviewers at iStock super picky but almost always logical.
Title: Re: New revievers
Post by: Joyce on May 31, 2008, 04:07
I'm preparing a batch to give iStock a go. BigStock haven't replied to my query via their contact form yet... It's been almost 2 weeks now and it's probably never getting answered. Nothing unusual actually. Of various support emails/forms I have sent them over the past 3 years they've only replied to 1 out of the 6-7 -- including one about a new buyer I referred not being able to retrieve their password right after registration (this happened last month).

They used the contact form too and after a week of being ignored (never actually got a response) they just signed up at 123RF to purchase photos instead. I didn't think they'd even ignore queries that involve buyers not being able to spend money there. Really, their customer service has left much to be desired.
Title: Re: New revievers
Post by: shutterdrop on May 31, 2008, 14:26
Many of my images that have been accepted at DT, SS, and others are being rejected at BigStock for stupid reasons. I am beginning to believe they hired the visually impaired for reviewer.

BigStock is quickly moving to the top of my crap list: long approval times, stupid reject reason, and SLOW SALES.
Title: Re: New revievers
Post by: epantha on May 31, 2008, 19:32
Of the nine agencies I've signed up with in the last few months, BigStock is by far the least impressive. Un-user friendly website interface (everything seems hidden), very bad over-compressed thumbnails and previews with color leached out, super long review times. I'm ready to dump them already. Should I give them six months?
Title: Re: New revievers
Post by: jorgeinthewater on May 31, 2008, 21:09
Of the nine agencies I've signed up with in the last few months, BigStock is by far the least impressive. Un-user friendly website interface (everything seems hidden), very bad over-compressed thumbnails and previews with color leached out, super long review times. I'm ready to dump them already. Should I give them six months?

I have done good a BigStock, give them the time.
Title: Re: New revievers
Post by: Lcjtripod on August 01, 2008, 12:22
Many of my images that have been accepted at DT, SS, and others are being rejected at BigStock for stupid reasons. I am beginning to believe they hired the visually impaired for reviewer.

BigStock is quickly moving to the top of my crap list: long approval times, stupid reject reason, and SLOW SALES.


I'm ahead of you! BigStock is already on my crap list. Rejections is one thing but making up excuses (stupid ones) to give rejects for good shots is another thing. Then insult you and call it a snapshot!

My "snapshots" are done with a Canon DSLR and I only use Canon "L" lenses. nothing else. My lowest cost lens is $1,049.00 at a B&H discount.

I shoot at ISO 100 Only and use PS2 for all image work and start from RAW.

I have only been doing this (photography) for the 55+ Years so I do not think I'm totally stupid.

They think fog and mist in the air is grain! or noise, but they guessed at a bunch of reasons to be certain of hitting what they think is the right one. If they can't convince you perhaps they can fool you.

Mist = Grain/Noise? (http://www.featurepics.com/FI/Marked/20080726/Lady-Lighthouse-Fog-822090.jpg)

Not me!

Over and out with BigStock.

-Larry
Title: Re: New revievers
Post by: Dreamframer on August 03, 2008, 15:14
I have rejections lately, but not that much to start complaining
Title: Re: New revievers
Post by: null on October 21, 2008, 11:44
After 3 years of almost 98% approvals at BigStock, and after resuming uploads after a 5 months stop, if must have hit the new Atilla-class of reviewers too. Second batch had 6/10 rejects, 5 for 'no stock', 1 for noise. The "noise" one was accepted at SS and the "no stock" ones were accepted at DT. Say no more.

I guess the new reviewer(s) has/have to lose some testosterone first. How long would that take? I just uploaded a new batch of 10 and will just see. If not, I guess I start reuploading when the DJIA is at 10,000 again.  ;D
Title: Re: New revievers
Post by: peep on October 21, 2008, 11:51
I agree the new reviewers are a bit overzealous to say the least. I have had at least one photo rejected out of every batch recently. The reasons are ridiculous and the photos were accepted everywhere else. I think they do the stupid rejections so that nobody can say they are doing nothing....
Title: Re: New revievers
Post by: hali on October 21, 2008, 13:43
After 3 years of almost 98% approvals at BigStock, and after resuming uploads after a 5 months stop, if must have hit the new Atilla-class of reviewers too. ...

last may lcjtripod and shutterdrop were complaining, then it stopped.
now FlemishDreams, a revival of Atilla .
i must admit, that BigStock has been quite consistent and reasonable with my rejections. perharps i was lucky, i did have a few Atilla type rejections but not enough for me to get miffed.
but i am sure Atilla or his children, or relative are working with BigStock.
maybe for the holiday rush. if so, i think it would be best not to upload anymore "snapshots",
go on a break until Atilla leaves, maybe?
Title: Re: New revievers
Post by: hali on October 22, 2008, 10:53
update: i am sure Atilla is back with BigStock.
it's been months since i got a rejection for "snapshot".
last night i got a bunch of rejections, all "this is a snapshot".
atilla is back. i will stop uploading to BigStock, until he goes away,...
which would be after the christmas rush. i hope.
Title: Re: New revievers
Post by: madelaide on November 14, 2008, 20:35
I don't know if this also by Attila, but these two images:

(http://images.stockxpert.com/pic/x/m/ma/madelaide/26770391_83531338.jpg) (http://www.stockxpert.com/browse_image/view/26770391) (http://images.stockxpert.com/pic/x/m/ma/madelaide/26772171_25938253.jpg) (http://www.stockxpert.com/browse_image/view/26772171)

Got rejected:

  3953209 New Year 2009 - 1
  Reason: please provide and appropriate title. thanks
  3953210 New Year 2009 - 2
  Reason: please provide and appropriate title. thanks

What is inappropriate, New Year?   :-\

These images in BigStock are also named New Year 2009:
(http://www.bigstockphoto.com/thumbs/3/2/3/small/3232337.jpg) (http://www.bigstockphoto.com/thumbs/9/8/3/small/3890652.jpg) (http://www.bigstockphoto.com/thumbs/2/7/3/small/3727150.jpg)

So I am really puzzled.

Regards,
Adelaide
Title: Re: New revievers
Post by: null on November 14, 2008, 22:02
([url]http://www.bigstockphoto.com/thumbs/9/8/3/small/3890652.jpg[/url])


Well this new league of Atillas is certainly still in training. A real Atillish rejection notice of "2009" would look like this:

+ Framing, cropping or lack of composition. Consider portrait, rather than landscape, thank you.
+ Copyright issues; can you please file a Font Release Form?
+ The focus is not there where we feel it should be, and we're having a bad hair month anyways.
+ Distorted pixels, oversampling, white balance issues. Chromatic aberration visible on "9".
+ We don't need this type of images at the moment, thank you. Please reupload end of 2009. Your images are competitive with mine.
Title: Re: New revievers
Post by: alpy7 on November 14, 2008, 23:03
I don't know if this also by Attila, but these two images:

([url]http://images.stockxpert.com/pic/x/m/ma/madelaide/26770391_83531338.jpg[/url]) ([url]http://www.stockxpert.com/browse_image/view/26770391[/url]) ([url]http://images.stockxpert.com/pic/x/m/ma/madelaide/26772171_25938253.jpg[/url]) ([url]http://www.stockxpert.com/browse_image/view/26772171[/url])

Got rejected:

  3953209 New Year 2009 - 1
  Reason: please provide and appropriate title. thanks
  3953210 New Year 2009 - 2
  Reason: please provide and appropriate title. thanks

What is inappropriate, New Year?   :-\

These images in BigStock are also named New Year 2009:
([url]http://www.bigstockphoto.com/thumbs/3/2/3/small/3232337.jpg[/url]) ([url]http://www.bigstockphoto.com/thumbs/9/8/3/small/3890652.jpg[/url]) ([url]http://www.bigstockphoto.com/thumbs/2/7/3/small/3727150.jpg[/url])

So I am really puzzled.

Regards,
Adelaide


It may be the "-1" and "-2" that are unacceptable.  I have had this problem before. I believe it has to do with an issue of positioning in the search or something like that.  Did you change the title and resubmit them?
Title: Re: New revievers
Post by: madelaide on November 15, 2008, 08:48
alpy7,

Now that you've mentioned it, it must be the numbering.  I think they say somewhere not to use it (I'm not sure it's BigStock).  It does makes sense if not all of the images in a series are approved, however it makes tracking sales so much easier....

Flemish,

Maybe after resubmission I will get some of those rejections. ;D

Regards,
Adelaide
Title: Re: New revievers
Post by: dbvirago on November 15, 2008, 11:10
Yeah I remember that from early days. They don't like numbering in titles. I had some early on rejected, and also some accepted, but they stripped out the numbers, so I have many images there with the same name.
Title: Re: New revievers
Post by: Lcjtripod on December 13, 2008, 14:43
UPDATE on reviewers and review time on BigStock.

I gave up on them a while back and then went back on and gave them another try. I'm happy to report that approval times are taking longer and I think that is a sign of less reviewers that do not know anything. I Hope they fired them!

Approval are now 100% with no crappy reject reasons.

Me happy now! ;D

-Larry