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Author Topic: Odd sales pattern here, too  (Read 13528 times)

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« on: December 31, 2010, 04:55 »
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I just got eight $2 sales - it usually takes a week to get that much. So is BS the latest target of the fraudsters, is it just a freak day or has a buyer driven out of iS turned up to boost the sales? They came in two separate groups of dls, but all for the same price.


« Reply #1 on: December 31, 2010, 05:19 »
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I think that it might be the same thing as on IS.  I've had 15 dls in the last couple of hours all in the largest size.  This is getting pretty worrying.

Xalanx

« Reply #2 on: December 31, 2010, 05:37 »
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no worries, you'll find them just as I have now, minus 6$ representing "adjustments". :P

« Reply #3 on: December 31, 2010, 06:14 »
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I'm up to $18 now .... I'll believe it when I get the payment (have they actually reversed payments you got today already? If so, at least they are on the ball). Meanwhile, it is really nice to see one day when BS look like a real micro even if it is only an illusion.

Xalanx

« Reply #4 on: December 31, 2010, 06:18 »
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I don't know when they reacted to the fraud or whatever it was. I'm not paying much attention, BS is a very poor earner for me. But I am using picNiche plugin and I saw I exceeded the payout limit, wanted to withdraw and found out that I can't do it, since I have 6 bucks ummm... adjusted ;D

« Reply #5 on: December 31, 2010, 06:57 »
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Oh, that's different. It is probably just the system whereby they announce your sales but won't let you cash them out until one week has passed, in case there is any problem with them.

So you will probably get your $6 released if you wait a few more days.

« Reply #6 on: December 31, 2010, 07:08 »
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I had an adjustment yesterday. Today is showing over 30$ which is almost unheard of for me at BS but no adjustmants so far. Whether they pay us or not doesn't change the fact that somebody has downloaded our images.

Xalanx

« Reply #7 on: December 31, 2010, 07:42 »
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No, the cash earned but not payable yet is under the "Less Not Payable" label, here http://www.bigstockphoto.com/account/commissions/

the "Adjustments" label contains refunds and other problems (fraud?!) as I understand - that cash is permanently taken from your earnings.

« Reply #8 on: December 31, 2010, 08:20 »
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I had an adjustment yesterday. Today is showing over 30$ which is almost unheard of for me at BS but no adjustmants so far. Whether they pay us or not doesn't change the fact that somebody has downloaded our images.

I know, which is why we need to flag it up as soon as possible if there is something fishy.

« Reply #9 on: December 31, 2010, 08:51 »
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Wow... as for me, 25 downloads at $3 each early this morning for a total of $75.  Here's hoping that the system somehow didn't report these as it should have all month and we're being "adjusted" in a positive way for downloads that should have been reported all along.  But that's just me, a naive "glass half full" person. 

Waiting for those sales to disappear. :(

« Reply #10 on: December 31, 2010, 09:38 »
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Wow... as for me, 25 downloads at $3 each early this morning for a total of $75.  Here's hoping that the system somehow didn't report these as it should have all month and we're being "adjusted" in a positive way for downloads that should have been reported all along.  But that's just me, a naive "glass half full" person. 

Waiting for those sales to disappear. :(
If that was the case then wouldn't all have been downloads at the hightest size possible.

WarrenPrice

« Reply #11 on: December 31, 2010, 10:59 »
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Nothing for me.  You know your portfolio is really bad when even fraudulent buyers don't want your stuff.   :P ;D

« Reply #12 on: December 31, 2010, 11:03 »
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They've just cancelled four of mine as "invalid transactions". I expect the rest will follow shortly.

« Reply #13 on: December 31, 2010, 11:30 »
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6 "invalid transactions" in the past 2 days so far. Maybe when all of this is over, we'll all be able to buy our images on DVD from some pirate to keep as a backup  :'(

LSD72

  • My Bologna has a first name...
« Reply #14 on: December 31, 2010, 11:33 »
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Nothing for me.  You know your portfolio is really bad when even fraudulent buyers don't want your stuff.   :P ;D

We are rowing the same boat lmao.

« Reply #15 on: December 31, 2010, 12:03 »
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Check your commissions page.  They have subtracted the fraudulent sales and they have also adjusted the fraudulent earnings showing $11 in fraudulent sales and -$22 in adjustments. 

Is doubling the adjustment their commission for taking care of this for me?

« Reply #16 on: December 31, 2010, 12:16 »
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They got me too. The last two days I've had about 100 images downloaded that I would have made about $130 on. I did contact support and heard that they are aware of it and they have implemented and will be implementing new measures today to stop this.  It's most likely the same group that stung Istock.

« Reply #17 on: December 31, 2010, 12:25 »
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Nothing for me.  You know your portfolio is really bad when even fraudulent buyers don't want your stuff.   :P ;D

LOL Warren. We are in he same boat!


donding

  • Think before you speak
« Reply #19 on: December 31, 2010, 12:58 »
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Thanks Scott
Although I haven't been effected I do appreciate your jumping on it before it got out of hand. I hope all the other agencies keep their eyes open to this kind of activity and respond to it promptly as you have.
Donna

« Reply #20 on: December 31, 2010, 13:48 »
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Nothing for me.  You know your portfolio is really bad when even fraudulent buyers don't want your stuff.   :P ;D

LOL . . .  you are right, it is kind of insulting when no body wants to steal your stuff.  I feel left out some how. ;D

« Reply #21 on: December 31, 2010, 13:50 »
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Bigstock, you earn bonus points for being forthright and honest, as well as how quickly you are addressing the issues. Other companies should take note of your professionalism


« Reply #23 on: December 31, 2010, 14:30 »
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Thanks for your understanding.   It takes a little time to investigate and make the various adjustments we have to make, which is why communication can sometimes lag behind the events themselves.  In other words, we make a first priority of aggressively addressing any issue, and once we know more, we can then stop and communicate to the larger group.

Of course, there are plenty of lightning-fast forum participants around here.  :)

We do appreciate your patience in the meanwhile.   Thanks!

Best,
Scott


Well Done Bigstock, it does make a big difference to us that you are on top of the situation.

nruboc

« Reply #24 on: December 31, 2010, 14:42 »
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I really appreciate the communication as well, but if this was a credit card issue, then I really don't understand why there is no automatic check in place to stop suspicious activity. There seems to be several easy identifiable criteria that a site could check:

1. New account (or account that has not had confirmed buying activity in the past)
2. # of downloads in a given period of time
3. Length of time between downloads
4. Downloads outside "normal working hours" of given country
etc..

It seems easy to write an algorithm that check one or more of these crtieria and suspend suspicious activity. I mean c'mon I had about 100, another poster had about 100, and alot more.. When does that happen legitimately?.....like never.  If they're suspicious, lock them down after like 25 downloads
« Last Edit: December 31, 2010, 15:04 by nruboc »


 

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