MicrostockGroup

Agency Based Discussion => Bigstock.com => Topic started by: boatman on May 12, 2009, 05:49

Title: problem uploading at bigstockphoto
Post by: boatman on May 12, 2009, 05:49
I have been having problems trying to upload via ftp since last evening (UK time).
I tried again this morning with the same result. I am also getting failures when trying to upload via the web browser.
The files are starting to upload, and then failing after a short time. Anyone else having problems, or is it my end?
Thanks.
Bob.
Title: Re: problem uploading at bigstockphoto
Post by: dbajurin on May 12, 2009, 05:53
I have same problem  :(
Title: Re: problem uploading at bigstockphoto
Post by: Lcjtripod on May 12, 2009, 05:56
There was a notice of FTP upload problems at BigStock on their ALERTS area. The Alert is no gone, so I presume the problem has been fixed.

Try again, then if it is still not working contact service and ask for help.

-Larry
Title: Re: problem uploading at bigstockphoto
Post by: boatman on May 12, 2009, 05:59
ok, thanks for the info. I am getting failures on web uploads as well, so its not just ftp.
I will leave it for a bit and see if things get sorted out.
Title: Re: problem uploading at bigstockphoto
Post by: Lcjtripod on May 12, 2009, 07:30
ok, thanks for the info. I am getting failures on web uploads as well, so its not just ftp.
I will leave it for a bit and see if things get sorted out.

I just tried the web upload and had the same problems. I'll try again in a few hours as they could be making changes on the site and slowing everything down to a standstill. Hope it is something good!

-Larry
Title: Re: problem uploading at bigstockphoto
Post by: willie on May 12, 2009, 07:49
with the new UL limit in place, we know they are looking to clean up excessive trash , so they could be house cleaning too.
Title: Re: problem uploading at bigstockphoto
Post by: goldenangel on May 12, 2009, 13:06
So that is why I had my files uploaded twice, once correctly, once with no thumbnails. I deleted them and my approval ratio went down. I thought they announced that removing files will not affect approval ratio anymore?
Title: Re: problem uploading at bigstockphoto
Post by: Karimala on May 12, 2009, 13:13
FTP problems here, too...for over 24 hours.  Thought I'd check again, and I was able to connect long enough to upload 205K before the connection was disconnected.
Title: Re: problem uploading at bigstockphoto
Post by: kgtoh on May 12, 2009, 14:26
I'm having ftp problems too.

Also, the new upload limit is a pain. I'm at just below the unlimited requirement of 92%, so I can only submit 50.  50 a day might not be bad, but it's not 50 a day. It's 50 in the upload queue, so I have to check every day until the queue is cleared. It's annoying.

Overall I'm wondering if it's worth it to continue with bigstock, which only makes up about 3% of my microstock income.  It used to be easy and simple to submit, so it wasn't a problem.  Now that I have to go out of my way and add extra steps to my workflow, combined with technical problems. It doesn't seem worth it anymore.
Title: Re: problem uploading at bigstockphoto
Post by: dbvirago on May 12, 2009, 15:02
Site's been buggy for a couple of days. Not sure what is going on. Never understood upload limits. They are either turning down business, or just making us work harder to upload the same number of images.  They need to hire good reviewers and pay them what the job is worth.
Title: Re: problem uploading at bigstockphoto
Post by: dbvirago on May 12, 2009, 15:16
They finally put an alert back up, but failed to mention the http upload image page is also broken.

There have been having some problems with recent ftp uploads and have disabled FTP uploads till the issues have been resolved. We apologize for the inconvenience this may cause you and thank you for your patience.

We are working hard to get this resolved as quickly as possible.

- BigStockPhoto
Title: Re: problem uploading at bigstockphoto
Post by: etienjones on May 13, 2009, 02:45

Greetings all, as of 10 am European time BigStock still has FTP is temporarily disabled posted.  Its been a few days now . . .  so what is going on.  Being new to this game is this kind of thing normal?

E
Title: Re: problem uploading at bigstockphoto
Post by: Karimala on May 13, 2009, 03:10

Greetings all, as of 10 am European time BigStock still has FTP is temporarily disabled posted.  Its been a few days now . . .  so what is going on.  Being new to this game is this kind of thing normal?

E

It's not normal, but it does happen on occasion.
Title: Re: problem uploading at bigstockphoto
Post by: etienjones on May 13, 2009, 12:14
FTP is working again . . . .  seems to be faster then before, maybe its just me.

E
Title: Re: problem uploading at bigstockphoto
Post by: goldenangel on May 13, 2009, 12:27
It didn't work for me last night.
Title: Re: problem uploading at bigstockphoto
Post by: disorderly on May 13, 2009, 12:35
It didn't work for me last night.

That was last night.  They must have reenabled it a little while ago.  Just uploaded some pics.  Now if they'd only let me submit them all...
Title: Re: problem uploading at bigstockphoto
Post by: Lcjtripod on May 13, 2009, 13:47
Just now tried it and it is working fine.

-Larry
Title: Re: problem uploading at bigstockphoto
Post by: goldenangel on May 13, 2009, 13:54
Thank you Larry!
Title: Re: problem uploading at bigstockphoto
Post by: melastmohican on May 13, 2009, 15:18
Now I see why my ftp upload from last night went to void :-)