MicrostockGroup

Agency Based Discussion => Bigstock.com => Topic started by: robhainer on September 02, 2013, 13:51

Title: Request commissions doesn't seem to be working
Post by: robhainer on September 02, 2013, 13:51
I'm over the threshold, but when I request commission payment, it doesn't seem to be going through. I usually get an e-mail that tells me it was successful and the amount is listed under "pending payment."

Anyone else having an issue?
Title: Re: Request commissions doesn't seem to be working
Post by: sc on September 02, 2013, 14:04
Yes
I emailed support yesterday still waiting for a reply
Title: Re: Request commissions doesn't seem to be working
Post by: cathyslife on September 02, 2013, 14:24
On a related note, I didnt get the usual end of month email from SS with final earnings tally like I usually do when the first of the month flips over. It is a holiday weekend here in the US, but I thought that would have been automated and not reliant on actual bodies being in the office. Hmmm.
Title: Re: Request commissions doesn't seem to be working
Post by: Ron on September 02, 2013, 14:30
On a related note, I didnt get the usual end of month email from SS with final earnings tally like I usually do when the first of the month flips over. It is a holiday weekend here in the US, but I thought that would have been automated and not reliant on actual bodies being in the office. Hmmm.
However automated it is, someone needs to 'flip a switch'. My employer sends out automated emails as well, but someone has to toggle it at some point. Not for all email notifications, but surely for some.
Title: Re: Request commissions doesn't seem to be working
Post by: cidepix on September 02, 2013, 14:33
Great someone already started a thread about this.. I was thinking to start one, then I saw this one..

I tried to request commissions 4 times without success..

emailed support yesterday and still waiting for an answer..
Title: Re: Request commissions doesn't seem to be working
Post by: fritz on September 02, 2013, 14:39
Same here!
Title: Re: Request commissions doesn't seem to be working
Post by: robhainer on September 03, 2013, 21:00
Appears to be working now.