MicrostockGroup

Agency Based Discussion => Bigstock.com => Topic started by: Eco on December 02, 2010, 06:51

Title: Scientific/Latin names in keywords
Post by: Eco on December 02, 2010, 06:51

As a wildlife photographer I take great care to identify the animals/plants I photograph and to add the correct scientific/Latin names, also in the keywords. Now suddenly a whole batch of my images was moved back from the "pending" section to the "pending your edit" section with a note: "Please re-edit keywords. Please remove all Latin/scientific names as they are not parsed". What does this mean? I think they lost their minds.

Title: Re: Scientific/Latin names in keywords
Post by: Perry on December 02, 2010, 07:02

Oh what a stupid bunch of morons they are... the last "funny" thing was the "isolated" word, and now this...

Title: Re: Scientific/Latin names in keywords
Post by: Blufish on December 02, 2010, 09:56

I generally put the Latin name in the description area. As I understand it, it will still get "picked up" if a customer searches those terms.

Title: Re: Scientific/Latin names in keywords
Post by: scottbraut on December 02, 2010, 11:07

Hi guys,

I'm forwarding this to our team for clarification.  If this type of question or issue comes up, always feel free to reach out to Support.  Someone from our team will confirm what the policy is and I'll let you know what I hear back.

Best,

Scott  
Bigstock

Title: Re: Scientific/Latin names in keywords
Post by: scottbraut on December 02, 2010, 21:39

Hello all,

I spoke to our content team managers and we do support (and encourage) the use of scientific names in metadata for images of animals and plants. If you check the site, you should find a large number of images with this information intact. This appears to have been a misunderstanding, for which we apologize.

The content team should be reaching out to Eco to address the specific images that were denied. 

As always, if you find an issue like this that seems abnormal, please don't hesitate to contact Support.  They'll pursue the issue to determine if there was an error or if the denial in question accurately reflects Bigstock's policies and standards.

Thank you!

Best,

Scott
Bigstock

Title: Re: Scientific/Latin names in keywords
Post by: Eco on December 02, 2010, 23:18

Thank you Scott for taking the time to look into the problem and to come here and explain the situation.

I have hundreds of approved images with the scientific names included in the metadata on BS and elsewhere and did find this incident very strange. I am glad it was just a misunderstanding.

Title: Re: Scientific/Latin names in keywords
Post by: gaja on December 03, 2010, 03:32

Quote from: scottbraut on December 02, 2010, 21:39

Hello all,

I spoke to our content team managers and we do support (and encourage) the use of scientific names in metadata for images of animals and plants. If you check the site, you should find a large number of images with this information intact. This appears to have been a misunderstanding, for which we apologize.

The content team should be reaching out to Eco to address the specific images that were denied. 

As always, if you find an issue like this that seems abnormal, please don't hesitate to contact Support.  They'll pursue the issue to determine if there was an error or if the denial in question accurately reflects Bigstock's policies and standards.

Thank you!

Best,

Scott
Bigstock

Good answer! Thnak you!

Title: Re: Scientific/Latin names in keywords
Post by: pancaketom on December 03, 2010, 10:35

Thanks for that answer, it is the one that makes sense to me. Please be sure to pass the info along to all inspectors and any new inspectors.

--=Tom