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Author Topic: Should have read the fine print.  (Read 4426 times)

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« on: May 25, 2008, 10:10 »
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I made a the mistake of not reading the upload guidelines for BigStock and find myself with a poor rating with little hope of recovery. I uploaded 300+ shots thinking I would place them in the queue only to find out you can't place more than 20. So I figure I'll get rid of a bunch of the similars and speed things along a bit; to help with their obvious overload. * if you don't get penalized as a rejection for every image you delete.


« Reply #1 on: May 25, 2008, 11:20 »
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"if you don't get penalized as a rejection for every image you delete."

I'm not clear on your statement here.

Cranky MIZ

« Reply #2 on: May 25, 2008, 11:51 »
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Once an image is uploaded you need to place it in the review queue. Many images can be uploaded but depending on your rejection rating, as few as 20 can be in the review queue at any one time. If, for some reason you decide to delete an uploaded image before placing it in the review queue, BigStock counts this deletion as a "rejection", thereby working against your rejection ration, which limits the number of images you can place in the review queue; which needless to say, limits severely your future sales ops. I mistakingly deleted a bunch of images, thinking I was doing them a favour, only to get whacked with a less than 50% rejection rate. This of course not being my real rejection rate.



« Reply #3 on: May 25, 2008, 11:54 »
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Email them and explain what happened. They are very approachable and helpful.

« Reply #4 on: May 25, 2008, 12:02 »
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"This of course not being my real rejection rate. "

...it is now unless you take action to correct it.

Cranky MIZ

« Reply #5 on: May 25, 2008, 12:08 »
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Email them and explain what happened. They are very approachable and helpful.
Yes, you should definitely do this.

BigStock is almost a true "mom and pop" operation, and they'll be pretty quick in correcting the situation.

« Reply #6 on: May 25, 2008, 12:46 »
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Thanks folks, I contacted them and will see what happens.


 

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