MicrostockGroup

Agency Based Discussion => Bigstock.com => Topic started by: gnirtS on January 01, 2013, 15:52

Title: Time between approval and being added to portfolio?
Post by: gnirtS on January 01, 2013, 15:52

Ive recently (last month) started submitting content to BS.  My initial batch was approved and appeared about a day or so later.
My latest batch (40 or so pics) that were uploaded on the 13th Dec and approved shortly after still haven't appeared on my portfolio.  Is this normal or worth raising a support ticket for?

Title: Re: Time between approval and being added to portfolio?
Post by: Poncke on January 01, 2013, 15:59

Did you check the FAQ at BS ??

http://help.bigstockphoto.com/entries/21182788-how-does-the-review-process-work (http://help.bigstockphoto.com/entries/21182788-how-does-the-review-process-work)

72 hours so log a ticket with their support. Would have been the same effort as starting a thread here  :o lol

Title: Re: Time between approval and being added to portfolio?
Post by: gnirtS on January 01, 2013, 16:04

I read it and see:

Quote

Once the group of images has been reviewed, they will move through our system and go live on the site usually within 72 hours. The time it takes will vary based on how many submissions we have received.

which is why i asked.  Being new to BS i have no idea what "normal" is.  In the same way shutterstock claim "usually" 72 hours for reviews and its usually twice that and so on.  Just looking for rough ideas as to what usually happens to know where to go from.

Title: Re: Time between approval and being added to portfolio?
Post by: Poncke on January 01, 2013, 16:19

SS has a review time of 7-10 days  not 72 hours.

If you cant find your images after two weeks you log a ticket.