MicrostockGroup

Agency Based Discussion => Bigstock.com => Topic started by: Lana on September 03, 2015, 00:32

Title: Uploaded images never showed up in Bigstock portfolio
Post by: Lana on September 03, 2015, 00:32
Hello,

Just started uploading to Bigstock, had my first submission of 10 photos approved about 10 days ago (got an email saying so), however they never showed up in my portfolio, it is just empty.


If there is anyone from Bigstock team looking at my message - my user name on Bigstock is lana_byko.

Thank you!

Lana
Title: Re: Uploaded images never showed up in Bigstock portfolio
Post by: Sebastian Radu on September 03, 2015, 00:50
Wait couple of hours/days. Be patient with stock photography and work hard. It will be possible to make some money at some point  8)
Title: Re: Uploaded images never showed up in Bigstock portfolio
Post by: Lana on September 04, 2015, 18:27
i think it's more about a bug or something, coz the photos have been approved (not just submitted) about 2 weeks ago :-[
Title: Re: Uploaded images never showed up in Bigstock portfolio
Post by: hatman12 on September 08, 2015, 18:19
I have the same problem.  Four or five batches uploaded three to four weeks ago were approved but the files never showed up in my portfolio.  I've waited to see if this was just an unusual delay in the indexing run, but still none of those uploads are showing.  I'll be writing to them today to draw this problem to their attention.
Title: Re: Uploaded images never showed up in Bigstock portfolio
Post by: Dumc on September 09, 2015, 00:50
I guess there is some bug or something. I've uploaded a few images about a week ago and are already online, while images, that were approved about two weeks ago are still not in my portfolio.

If I got to "Approval status" and then "Approved images" it shows 753 images. If I got to "View my portfolio" it shows only 724 images. And those 29 images that are mssing are the ones that were approved about two weeks ago.
Title: Re: Uploaded images never showed up in Bigstock portfolio
Post by: YadaYadaYada on September 09, 2015, 11:32
There is no reason for BS to exist. SS should just forward the url to SS and shut BS down. Doesn't work right, prices compete with SS there's that terrible video deal. Fix it or close it.
Title: Re: Uploaded images never showed up in Bigstock portfolio
Post by: Lana on September 11, 2015, 09:08
I've just contacted their support through email, thought that if it is was a bug they would correct it manually or something - no, I got a non-sense response, kinda automated one :o 

It is the 5th agency I'm uploading to,  and now I don't understand whether it makes sense to continue with uploads..  And those photos that were approved but never showed up - should I re-upload them to have them in my port or they will show up eventually, like in a year ;D