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Author Topic: Has your camera ever needed some repair?  (Read 6733 times)

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« on: September 09, 2008, 17:12 »
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I just sent my Canon 40D for service...Could take as long as 1 month!

The problem is with the mini USB socket, something seems broken inside so I can't use it.  When I try to plug the cable, the socket goes loose inside the camera...

Have you ever had some problem with yours?  What problem and what type of camera?

Claude


« Reply #1 on: September 10, 2008, 01:14 »
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My 5D went in for service three times in it's first six months.

However, each time I had it back within about five days.  Really depends how good your local repair centre is.

They replaced the circuit board three times!

« Reply #2 on: September 10, 2008, 01:51 »
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I never use USB plug, I have a card reader on my PC, integrated, and it is easier for me to eject memory card and stick it into PC and transfer images.

« Reply #3 on: September 10, 2008, 02:06 »
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I never use USB plug, I have a card reader on my PC, integrated, and it is easier for me to eject memory card and stick it into PC and transfer images.

same here.  Transfering files also goes WAAAAYYYy faster with a card reader than through the camera USB port.

« Reply #4 on: September 10, 2008, 02:30 »
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I never use USB plug either. However I had to repair my 40D once, but for another issue. The main plate on top, with the top camera cover and buttons was replaced under warranty. It took ~1.5 weeks - normally would be <1 week, but it was a long weekend when I took it to Canon service in Germany.

« Reply #5 on: September 10, 2008, 02:40 »
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I use the usb-connection to remotely operate the camera, sometimes.

Anyway, my 5d needs repair, the flash only pre-flashes in ettl and does nothing in manual-mode.
I made a work-around by connecting the flash and camera's x-contact with a short cable.
It works fine, don't want to be without a camera for a couple of weeks.

« Reply #6 on: September 10, 2008, 06:26 »
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My camera was in service because of hot pixels...and now, after some time, I see that one hot pixel left...I think I won't send it again just because that one tiny little pixel

« Reply #7 on: September 10, 2008, 07:07 »
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I never use USB plug, I have a card reader on my PC, integrated, and it is easier for me to eject memory card and stick it into PC and transfer images.

Looking at all the tiny pins inside the card socket I tought  I was bright using the usb wire for small batches of photos...

I learned something...

As for the month delay, the salesperson told me that Canon Service Center here in Montreal had a very big summer for repairs!  I'm not sure I like to hear things like that!

Claude

« Reply #8 on: September 10, 2008, 07:10 »
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I have worst possible experience with Canon service few years ago when salt water went inside my camera.

They gave me the offer for repairing my camera in two weeks , that I accepted. Then they started to prolong the period and to raise the price every few weeks , forbid me to call them (they said that they will contact me ) and the whole thing lasted 3 months. After their last offer when they prolonged time again and raised the price I wanted to give up but they wanted to charge me many hours of their work etc etc.  At the end they called me to pick up my repaired camera and returned me the camera in the same state it was the day a left it there , and didn't want to return my money. After many complainants , calling regional center etc , they sold me new camera for "special price" and that was the only way to pull my money out.

« Reply #9 on: September 10, 2008, 09:39 »
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I had to send my Nikon D70 in to Nikon for repair for a "known issue" ("green blinking light of death") last year.  It took several weeks, but the service was free because it was a flaw in the manufacturing of the camera.

I now have my SB-600 flash in for repair and they said 4-5 weeks for that.  To top it off it's going to be $129 where a brand new flash is only about $180.  Of course, I went through a local camera store rather than sending it directly to Nikon myself, so I'm sure the camera store added a mark-up to the actual repair cost.

« Reply #10 on: September 10, 2008, 10:21 »
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I'm sure the camera store added a mark-up to the actual repair cost.
  Yeah, likely 50%!  But sometimes it is worth it so you don't have to be at home to meet couriers, etc.

digiology

« Reply #11 on: September 10, 2008, 10:50 »
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Lucky for me the Nikon service center is right around the corner from where I work. I recently had my 18-200 lens repaired (AF stopped working). They said it would take 2-3 weeks but it came back in only 1 week. All costs covered by warranty.

Seems to be functioning fine but I haven't really put it through any heavy shooting yet either.

« Reply #12 on: September 10, 2008, 13:16 »
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Nikon Canada is close to where I work and I dropped my D70 there after it stopped recognizing any card. The tech told me he had never the error message that my camera displayed at the time. That kinda scared me.  Less than 2 weeks later my camera was ready. They said they changed a small electronic part and cleaned the inside as well as the sensor.  Camera was well out of waranty but there was no charge. None! That was a nice surprise, I must say. I was expecting to have to pay something. 
I was really impressed with the service at Nikon Canada in Montreal.

Cheers,

Pierre

« Reply #13 on: September 10, 2008, 15:35 »
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wow... i'm surprised to hear all the bad news about Canon.  Some time ago (10 years, maybe more)  one of my kids borrowed my Canon film cam and went out to shoot pix.   It turned out to be a bad day for that cam. While it was turned on, they dropped it in a river.  Needless to say.... it went Ptttfzzzzt!  Took it's last picture. It was past tense, it went to the big camera store in the sky, it was no more.  I took it into a local cam shop and was read the last rites on it. 
    I held onto it for no good reason, sentimental I suppose. The thing shot hundreds, probably thousands of great pix for me.

About 2 years, maybe 3, ago,  a friend of mine asked....  "you still got that canon film cam you let go swimming?"        ....yeah...    "Well, the canon guys are coming to my camera shop and they will fix any canon no matter what the problem for only $99."        I figured, what the hey?  Give it a shot, most they can do is laugh.

well, they DID laugh when the got their hands on it.  BUT..... they said they'd fix it. They had to send it back to the factory for the repairs.

Long story short,  I had it back in about a month,  they charged me 99 bucks and today, the  thing shoots like it's brand new.  I originally purchased it in 1975.   This is one of the reasons why I personally am a Canon supporter.  My experience with them has been nothing but the best!!   8)=tom

« Reply #14 on: September 10, 2008, 16:00 »
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I had 3 cannons in a row that "went south."  1 film and 2 video.  They all went in for repairs at least once.  I had Nikons before that with no problems, and Pentax following with no problems.  I guess everyone's mileage varies  ;)

« Reply #15 on: September 10, 2008, 16:05 »
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I had 3 cannons in a row that "went south."  1 film and 2 video.  They all went in for repairs at least once.  I had Nikons before that with no problems, and Pentax following with no problems.  I guess everyone's mileage varies  ;)

Same goes for ink jet printers.  My Husband detests Epson printers while I've never had a single problem.  He love HP which is okay in my eyes, but not nearly as good as my Epson!  :D

« Reply #16 on: September 10, 2008, 18:23 »
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My deceased SLR needed repair, but given it was completely dead and not having Minolta lab here in Brazil, I didn't even tried having it fixed.  Before that, I had another dead body, this one after having some water splashing on it.  This latter one, months after I bought it, I let it fall from about 60cm high.  It was working ok, but as my brother was going to the USA for a couple of weeks, I asked him to have it checked in a Minolta lab.  They changed the body for US$100 (original body cost: US$400).

In the old days of manual cameras, friends of mine had theirs fixed many times.  My Canon AV-1 never needed repair.

Regards,
Adelaide

« Reply #17 on: September 10, 2008, 18:52 »
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My Olympus E-500's sensor died after 25 months - repair for free took 12 days in total which I consider as good.


 

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