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Agency Based Discussion => CanStockPhoto.com => Topic started by: Leo Blanchette on November 23, 2009, 13:59

Title: Canstockphoto FTP -- First submission, problems
Post by: Leo Blanchette on November 23, 2009, 13:59
Hey yalls,

I'm putting my first submission through at canstock. I'm using the FTP and I've noticed that once I upload via ftp the images are not showing up in submit area. THis is my first time submitting here (and I use FTP for convenience) so is there anything I am doing wrong?

Title: Re: Canstockphoto FTP -- First submission, problems
Post by: disorderly on November 23, 2009, 14:03
Give it time.  There's generally at least a couple of minutes' delay before files move from FTP to the editing area.  And sometimes things get bogged down; last week I had to wait a few hours before they showed up.  The admins there assured me that it was just a lot of stuff in the queue and not a breakage at their end.
Title: Re: Canstockphoto FTP -- First submission, problems
Post by: Leo Blanchette on November 23, 2009, 14:04
Thats cool -- as long as I didn't break it.
Title: Re: Canstockphoto FTP -- First submission, problems
Post by: nata_rass on November 23, 2009, 14:08
There must be a button like "Process FTP" or "Transfer from FTP" right in the upload area.
Title: Re: Canstockphoto FTP -- First submission, problems
Post by: disorderly on November 23, 2009, 14:53
There must be a button like "Process FTP" or "Transfer from FTP" right in the upload area.

Must be?  Nope.  There's no such button, nor must there be one.  I'm assuming you've never uploaded to Canstock, at least via FTP, or you'd know.
Title: Re: Canstockphoto FTP -- First submission, problems
Post by: nata_rass on November 23, 2009, 15:05
There must be a button like "Process FTP" or "Transfer from FTP" right in the upload area.

Must be?  Nope.  There's no such button, nor must there be one.  I'm assuming you've never uploaded to Canstock, at least via FTP, or you'd know.

Then I confused canstock with crestock.
Title: Re: Canstockphoto FTP -- First submission, problems
Post by: b79 on November 23, 2009, 16:00
if you uploaded vectors, specifically large ones (let's say more than a couple mb) sometimes it takes a couple of hours to appear, but i think i never had a file lost at CanStockPhoto.
Also if you have a sign that says something like "you currently have X images processing, please come back in a minute" don't take that minute literally: it may mean days (but I haven't seen that sign in a while, maybe it's fixed)
Title: Re: Canstockphoto FTP -- First submission, problems
Post by: nata_rass on November 23, 2009, 18:15
Indeed, in a couple of hours pictures appear.