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Agency Based Discussion => CanStockPhoto.com => Topic started by: Artist on November 13, 2016, 03:37

Title: Unable to login
Post by: Artist on November 13, 2016, 03:37
I am getting this error whenever I am trying to login. I am using correct details.

"The username or password you entered did not match any account"
Title: Re: Unable to login
Post by: Pauws99 on November 13, 2016, 12:38
I am getting this error whenever I am trying to login. I am using correct details.

"The username or password you entered did not match any account"
I got that...assumed I had got password wrong and reset
Title: Re: Unable to login
Post by: Kamran on November 14, 2016, 01:13
I am getting this error whenever I am trying to login. I am using correct details.

"The username or password you entered did not match any account"

Try logging with typing email address in username field, wait few second for recapthca verification.
If still unsuccessful, try to reset your password using link Forgot your password/user name? 
 
Title: Re: Unable to login
Post by: Artist on November 14, 2016, 01:19
I am getting this error whenever I am trying to login. I am using correct details.

"The username or password you entered did not match any account"

Try logging with typing email address in username field, wait few second for recapthca verification.
If still unsuccessful, try to reset your password using link Forgot your password/user name?

Yes, I reset the password and it worked.
Title: Re: Unable to login
Post by: Kamran on November 14, 2016, 01:35
I am getting this error whenever I am trying to login. I am using correct details.

"The username or password you entered did not match any account"

Try logging with typing email address in username field, wait few second for recapthca verification.
If still unsuccessful, try to reset your password using link Forgot your password/user name?

Yes, I reset the password and it worked.

Great it work. Error "The username or password you entered did not match any account"  is result of wrong password. There are 2 possible situations

(i) May be you are typing wrong password. I saved my passwords in password protected file and copied from there to password field by pasting.  For eg password like lFPPUKvHsCagvFygkmCg is very difficult to crack by brute forcing and also difficult to remember.

(ii) Someone got your password and changed it.  Not sure as if someone get into your account, he can easily change primary email to his email address. In such situation, resetting with original email show error "Enter a valid email address"  because primary original email address has been changed to new one.

 
Also note that CanStockphoto did not mail or warn about change of email address.