Author Topic: Upload fail on Canstock - No IPTC Metadata loaded (Read 7852 times)

pixmicro · « **on:** March 06, 2015, 13:17 »

SInce a long time, impossible to upload files on Canstockphoto...
My zip files are imported from Ftp but metadata in my jpeg files are no longer recognized...
It worked all well before in this way
Anyone having these troubles ?

skyfish · « **Reply #1 on:** March 07, 2015, 03:35 »

Uploaded by FTP. After 1 hour files were visible in unfinished tab and all data are ok.

pixmicro · « **Reply #2 on:** March 07, 2015, 06:33 »

Ok skyfish. BTW, do you upload illustrations or photos ? if illustrations, do you upload eps + jpeg in a zip file (as I usually do without any problems) ?...
thanks

skyfish · « **Reply #3 on:** March 07, 2015, 07:12 »

No, just photos there.

sgoodwin4813 · « **Reply #4 on:** March 07, 2015, 08:00 »

Based on how sales have been there recently I don't think upload problems are going to make any difference, unfortunately - it seems to be on life support just waiting for the end

Tryingmybest · « **Reply #5 on:** March 07, 2015, 09:34 »

Quote from: pixmicro on March 06, 2015, 13:17

SInce a long time, impossible to upload files on Canstockphoto...
My zip files are imported from Ftp but metadata in my jpeg files are no longer recognized...
It worked all well before in this way
Anyone having these troubles ?

Same FTP problem for my EPS/JPG inside ZIP for about a month. I opened a support ticket and have not received a response. So I upload directly through the website now. No problems with that method. Sales are steady for me.

pixmicro · « **Reply #6 on:** March 07, 2015, 13:54 »

Thanks Striving.
Will try to upload via website, but it will be much more pain than with the ftp system goddxxxd... that used to be really efficient
BTW, sales seems to move up again since a few days (january and february were awful => 30/40$ where I used to do between 120/150$ before...

Thilien · « **Reply #7 on:** March 25, 2015, 07:35 »

Hi,
I have same problem with uploading zip (eps+jpg) by FTP. Metadata are lost. I will try to upload by website now.

Tryingmybest · « **Reply #8 on:** May 19, 2015, 14:45 »

Quote from: Thilien on March 25, 2015, 07:35

Hi,
I have same problem with uploading zip (eps+jpg) by FTP. Metadata are lost. I will try to upload by website now.

Yes, website upload is the only workaround. No response from support for months for me.

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Author Topic: Upload fail on Canstock - No IPTC Metadata loaded (Read 7852 times)

pixmicro

skyfish

pixmicro

skyfish

sgoodwin4813

Tryingmybest

pixmicro

Thilien

Tryingmybest

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