MicrostockGroup

Agency Based Discussion => CanStockPhoto.com => Topic started by: lagereek on January 14, 2011, 04:46

Title: upload problems!
Post by: lagereek on January 14, 2011, 04:46
Anybody else experiencing upload problems here?  slow or doesnt work at all?
Title: Re: upload problems!
Post by: jm on January 14, 2011, 05:02
Very slow when uploading vectors for few last days.
Title: Re: upload problems!
Post by: lagereek on January 14, 2011, 11:12
Very slow when uploading vectors for few last days.

Not just slow!  almost impossible to get into the site.
Title: Re: upload problems!
Post by: lisafx on January 14, 2011, 11:13
No problems here.  Just uploaded 32 images there last night. 
Title: Re: upload problems!
Post by: gbcimages on January 14, 2011, 11:16
NONE
Title: Re: upload problems!
Post by: Duncan_CSP on January 14, 2011, 11:41
lagreek,

It sounds like some sort of DNS or connection problem between you and our servers. Unfortunately it seems to be only you, as our upload and sales stats indicate a regular day for most of our users.

Perhaps you can try one of our foreign sites: http://www.canstockphoto.de/ (http://www.canstockphoto.de/) - if this loads properly for you, just click "International" on the top-right and select English. Otherwise I'd suggest you try another computer or browser, to rule out that possibility.

If you would not mind, please (Visa or Windows 7):
1) On your computer, click on the Start menu, in the search field, type "cmd", and then press Enter.
2) In the command prompt, enter "tracert canstockphoto.com"
3) Wait a minute or so for it to finish. Then right-click and select "Select All", then press your Ctrl and "C" keys at the same time.
4) Email the results to us at info[at]canstockphoto.com
This won't fix your problem, but at least will give some idea of where the problem is originating.

Duncan
Title: Re: upload problems!
Post by: lagereek on January 14, 2011, 12:45
lagreek,

It sounds like some sort of DNS or connection problem between you and our servers. Unfortunately it seems to be only you, as our upload and sales stats indicate a regular day for most of our users.

Perhaps you can try one of our foreign sites: [url]http://www.canstockphoto.de/[/url] ([url]http://www.canstockphoto.de/[/url]) - if this loads properly for you, just click "International" on the top-right and select English. Otherwise I'd suggest you try another computer or browser, to rule out that possibility.

If you would not mind, please (Visa or Windows 7):
1) On your computer, click on the Start menu, in the search field, type "cmd", and then press Enter.
2) In the command prompt, enter "tracert canstockphoto.com"
3) Wait a minute or so for it to finish. Then right-click and select "Select All", then press your Ctrl and "C" keys at the same time.
4) Email the results to us at info[at]canstockphoto.com
This won't fix your problem, but at least will give some idea of where the problem is originating.

Duncan


Hi Duncan!

Yep! done it and its working OK now. Dont really know but I cleared the cookies/cache, etc and its working fine.

thanks for youre quick response.

Christian