MicrostockGroup
Agency Based Discussion => Canva => Topic started by: Jo Ann Snover on October 22, 2015, 16:06
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I thought it was a bit odd that the last 6 or so of today's sales were all 404 error when I clicked on them in the sales list...then I checked my active portfolio.
They deleted another 70 files in the last day or two. It had been so long that the portfolio had been holding steady since the last massacre that I uploaded a file the other day - just one to see what would happen (it's still in review).
Once again, the files are ones that have been selling on Canva (as well as on the other sites they're available). There were a whole bunch from Aruba; a halloween pumpkin outside on a dark night - I don't really have the stomach to look through it.
It's been a great sales month so far, but that obviously won't continue - I'm assuming the next casualty will be the Christmas images that have been selling a lot this month.
And they never provided that promised newsletter to contributors explaining their new criteria for desired files and acceptance policies.
Every time I get a little hopeful that Canva might turn into something good for contributors - I still think their idea is one of the few pieces of original thought we've seen in the market in a long time - they remind me that we are below the bottom of their list of priorities.
What a rude and careless way to treat contributors. At least explain what the f*ck is going on and what you want or don't. Is that really too much to ask? (I did write to support - it took me forever to find a link on their web site - asking for them to please explain what's going on and what their current criteria are).
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If it makes you feel better, I didn't get accepted there. So, I guess some files is better than none. ;)
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I wonder if they are gradually replacing best sellers with wholly owned content.
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So I got a reply from Lee this morning to my support ticket regarding the deletions. I won't post it here, but I found it breathtakingly rude and in summary, the points were:
1. There isn't going to be a newsletter because they don't need to provide any more guidelines - most of their contributors don't need or want them
2. My portfolio has moved back into the bottom 1% (by what I'm not sure, but certainly it's now tiny) so it's getting extra attention from the cleanup team
3. They'll continue to work with me if I want but I came in before their current "very high entry standards" were in place and I'm "far from our typical contributor profile"
4. Most of the deletions are because there are superior images on the site and current sales have nothing to do with that (that reason doesn't match up as some of yesterday's culls were for subjects, e.g. Aruba, where they have virtually no other images; there are a total of 12, one of which is mine that they apparently forgot to delete)
I'm going to leave what images remain on the site (they culled another 8 overnight) but I'll not bother to continue uploading.
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So I got a reply from Lee this morning to my support ticket regarding the deletions. I won't post it here, but I found it breathtakingly rude and in summary, the points were:
1. There isn't going to be a newsletter because they don't need to provide any more guidelines - most of their contributors don't need or want them
2. My portfolio has moved back into the bottom 1% (by what I'm not sure, but certainly it's now tiny) so it's getting extra attention from the cleanup team
3. They'll continue to work with me if I want but I came in before their current "very high entry standards" were in place and I'm "far from our typical contributor profile"
4. Most of the deletions are because there are superior images on the site and current sales have nothing to do with that (that reason doesn't match up as some of yesterday's culls were for subjects, e.g. Aruba, where they have virtually no other images; there are a total of 12, one of which is mine that they apparently forgot to delete)
I'm going to leave what images remain on the site (they culled another 8 overnight) but I'll not bother to continue uploading.
Sounds like a good time to say "Adiós" or "FU" or something even more colorful.
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2. My portfolio has moved back into the bottom 1%
What does this supposed to mean?
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I just received a note from Lee that someone had pointed him to this post and they're closing my Canva account - "You are no longer welcome as a Canva contributor"
So anyone who wants to stay with Canva would do well to take this warning shot and remember to keep your mouth closed in public places about them or their actions.
I seem somehow to have this affect on agencies :)
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Grief, it is a cartel. :(
What b*stards.
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I take it as a warning shot never to upload to canva.
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I just received a note from Lee that someone had pointed him to this post and they're closing my Canva account - "You are no longer welcome as a Canva contributor"
So anyone who wants to stay with Canva would do well to take this warning shot and remember to keep your mouth closed in public places about them or their actions.
I seem somehow to have this affect on agencies :)
Hi Jo Ann, it would probably be a better idea to try to sort things out with an agency before posting about an issue on public forum - give them a chance to explain or fix issues. Agencies do care about their public image and most will work with you to resolve things. I actually had a very pleasant experience dealing with Canva - they are *the good guys* in my book:) Some agencies take forever to respond to inquiries and it takes a lot of patience to work on resolving them, but in the end it's worth it (for example, I just got a resolution of a problem with one of the sites and it took 3 months - however, the issue is resolved so there is no need to go public about it).
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Elena, I did work with Canva privately initially. I'm well aware that agencies don't like public discussion of problems.
One of the things that public discussion can help with is knowing if something is happening only to you or to lots of contributors or a group. Part of the way any organization manages things is to say "it's only you" and without some sort of forum to compare notes, there is no way to know if that's the case or not.
Lee claims that most Canva contributors don't want or need any additional guidelines about images they want and don't, or why they've been removing existing images the way they have - that it's just me.
It no longer matters to me one way or another, but I thought there were a couple of areas that merited public discussion.
One was the previous promise to explain the portfolio culls in a future newsletter. The other was that other contributors aren't interested in understanding rejection reasons or the culls.
I did editorialize about my perception of Lee's e-mail being rude - I think he could have told me "no newsletter" and "no explanations" without being so dismissive of me and my work. He was acting as a rep for Canva and I'm not sure that being rude to contributors is ever an appropriate way to deal with them.
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My Grandmother always said, "Never do anything you would be ashamed to see printed in a newspaper." I would suggest that agencies shouldn't do things that they would be ashamed to see reported in this forum.
Also, since they are clearly monitoring here they have every opportunity to come here and explain the circumstances from their point of view. If they disagree with Jo Ann and her post, let them come here and say so.
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I take it as a warning shot never to upload to canva.
This is the take away from all this put so succintly.
Just as an outsider, to me it has seemed that Canva has changed from when they were starting out, accepting images, being freindly, posting regularly here , etc, to keeping things hush, hush, distant and in short pissing on a lot of contributers that helped them out when they were just starting out.
Too bad.
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wow, sad news. just when we think canva is a straw for a drowning ss contributor
and when it all looks like a good alternative to what was a healthy business after the end of istock and the questionable sorry state ss is in these days.
now, it looks no difference from the great G and is and ss and all that exclusive bs
(no, i don't mean bigstock but the other thing ...)
i guess no one can be trusted in this business anymore. time to look for a day job or a new career...
even sanitory inspector (what we call WC cleaners here) would be a better alternative;
at least you know the sh*t you need to clean won't jump up and splash you in the face
after you think it all smells nice and pink candies 8)
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I am sorry to hear agencies retaliation goes on specially on open and helpful contributors. In any case i was taking a look at this Canva agency.......gosh do this guys have a weak portfolio......nevermind loosing them from sight...not really worth it.
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That's sad Jo Ann. Its nice to be able to vent a little bit here sometimes. Most sites let us say almost whatever we want about them because they aren't that concerned about an individuals opinion. If someone goes too far over a period of time, they are asking to have their account closed but this doesn't seem like that situation.
Funny how the pattern of sites having good communications and being nice to their contributors until they get established but then turning on them keeps repeating. I'm going to concentrate even more on the few sites that have been good to work with all along.
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Here's another example of why many of us use what are essentially anonymous names. It's a shame we feel we need to do this, but agency retaliation does seem to be a fact of life.
As to why we don't see CANVA (Lee) on here any more, if you go back to that original, very long, CANVA thread, about half way through some individuals started getting quite nasty with their comments against both the company in general and Lee in particular. Not that their complaints may not have been justified, but the way they chose to express themselves was out of line by any measure of polite discourse. Had I been in Lee's shoes, I would have also abandoned any further attempts to explain what was going on. This seems to be a problem all over the Internet where you don't have to speak to an individual face-to-face. In their anonymity they seem to feel they have the freedom to express themselves in the most base way available, without giving any thought to the other party's feelings. Small wonder many are leaving forums such as this. All the worse when we drive away those agency reps that do try to help in whatever way they are allowed.
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Here's another example of why many of us use what are essentially anonymous names. It's a shame we feel we need to do this, but agency retaliation does seem to be a fact of life.
As to why we don't see CANVA (Lee) on here any more, if you go back to that original, very long, CANVA thread, about half way through some individuals started getting quite nasty with their comments against both the company in general and Lee in particular. Not that their complaints may not have been justified, but the way they chose to express themselves was out of line by any measure of polite discourse. Had I been in Lee's shoes, I would have also abandoned any further attempts to explain what was going on. This seems to be a problem all over the Internet where you don't have to speak to an individual face-to-face. In their anonymity they seem to feel they have the freedom to express themselves in the most base way available, without giving any thought to the other party's feelings. Small wonder many are leaving forums such as this. All the worse when we drive away those agency reps that do try to help in whatever way they are allowed.
If your going to be a pr man for a internet based company, you better grow a pair
Getting criticism deserved or not is just a fact you have to deal with
And to ban someone for voicing their opinion, esp in not in derogatory fashion, well that is just poor
Canva is amateurish
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If it makes you feel better, I didn't get accepted there. So, I guess some files is better than none. ;)
Do they take vectors yet? I talked to Lee about it years ago and sent over a chunk of my portfolio, but haven't heard anything since.
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Elenathewise you have been fairly critical of ss and dt lately surely you must have sympathy for jo ann instead and understand where she's coming from
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I just received a note from Lee that someone had pointed him to this post and they're closing my Canva account - "You are no longer welcome as a Canva contributor"
Sorry to hear that. Probably it's time to remove the link to Canva from your homepage.
My contributor application is still pending. Even if I get accepted, I'm not sure whether I really want to send any images to them after hearing all these stories. It seems like Canva is just another agency who forgot how contributors had supported them to grow up.
“Those who forget the past are doomed to repeat it”
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Sorry to hear you got deleted from Canva. Actions like these are very scary and encourage artist to only post with an anonymous alias to protect themselves.
It never stops the discussion about an agency. They will just drive discussions underground.
The best agencies can do is be proactive and get in here and connect with people directly instead of pushing people away. "Only a silent artist is a good artist" is not a very encouraging reputation to have :(
If you do business online, then all kinds discussions, public customer ratings etc...are a normal part of your business.
Also the stock community is very small and you will be dealing with the same group of people for many years to come.
I´m really surprised.
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3. They'll continue to work with me if I want but I came in before their current "very high entry standards" were in place and I'm "far from our typical contributor profile"
In other words, you were one of the first to give a new place a shot, and by uploading your work there you actually gave a new business something to sell. They repaid you for your support by deleting your images without notice, even though they were still selling.
I think these places forget that many of us are not only their suppliers, but their customers, too. And word gets around.
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I just received a note from Lee that someone had pointed him to this post and they're closing my Canva account - "You are no longer welcome as a Canva contributor"
arrogant.
The agencies do not like it when we are talking about there and there politics.
But i would like to say there's luckily a way to send anonymous regards and FCK CVA.
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In other words, you were one of the first to give a new place a shot, and by uploading your work there you actually gave a new business something to sell. They repaid you for your support by deleting your images without notice, even though they were still selling.
I think these places forget that many of us are not only their suppliers, but their customers, too. And word gets around.
Look at how many new agencies come out every year and didn´t get the support canva did. Their success is strongly linked that people here trust Lee.
Uploading new files to an unknown place is a lot of work. To see them deleted even though they sell is bizzare.
Plus, we are all stock buyers. Why annoy us?
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Uploading new files to an unknown place is a lot of work. To see them deleted even though they sell is bizzare.
Especially when they were deleted without explanation, and despite requests no guidance was given as to what they're looking for.
They must be trying to repel certain buyers, for whatever reason, but without making that clear, what are contributors supposed to do?
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Plus, we are all stock buyers. Why annoy us?
Stupidity.
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Canva developers are a bunch of unprofessional babies who can't take any criticism.
That's why I only stick to the reliable agencies (SS and FT).
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Sorry to hear that, Jo Ann. The agencies (most of them anyway) can simply practice this kind of behavior because their attitude is that for every one of you there are 10 others willing to support them. But why they would hurt the Canva brand by doing this and knowing it would become public tells me that they don't have very good and tolerant management. They rejected my work which is fine, but I'd not submit there if I could now that we have found another Fotolia, who canned me because I criticized DPC.
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In other words, you were one of the first to give a new place a shot, and by uploading your work there you actually gave a new business something to sell. They repaid you for your support by deleting your images without notice, even though they were still selling.
I think these places forget that many of us are not only their suppliers, but their customers, too. And word gets around.
I agree. I think turning your back on your original supporters does not make for very good community relations. I think the success they are having with their software may be blinding them to the fact it still needs content to use. Sorry, JoAnne.
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I can say only good words for Canva!
Sorry, JoAnne for what happened! Cases like these for sure are unpleasant for both sides.
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Many new contributors use the poll on the right side here to determine what agencies they want to apply to in hopes of selling. Canva is near the top of the low earners list indicating that they have some sales but don't have the necessary 50 votes to register a rating. They just lost one vote, and who knows how many more when potential contributors don't bother to apply after seeing how JoAnn was unceremoniously dropped. They are in the third spot below the ranked low earners. Let's see how that changes.
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I never in a million years would have thought Guy Kawasaki and Oleg Tscheltzoff in the same context but from what I have read in this thread, Canva seems to be modeling it's management style off the Fotolia legacy.
If you don't have anything nice to say about Canva, don't say anything at all; or else.
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Very suprised and disappointed. What a shame. I thought they were something different.
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I thought they were something different.
Nope. Apparently not.
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Elenathewise you have been fairly critical of ss and dt lately surely you must have sympathy for jo ann instead and understand where she's coming from
Of course running into such trouble with an agency is not fun. I think Jo Ann knows that I only suggested a possible reason an agency would be unhappy with a contributor's conduct. I don't know the details of Jo Ann's situation and I personally had nothing but pleasant experience dealing with Canva.
The nature of this business though is that we don't owe the agencies anything and they don't really owe anything to us. One of the parties can decide to stop working with the other, for any reason, any time. I know many people who pulled their portfolios from some agencies (I did that to a couple of agencies too), and noone here is saying it's not ok to do and calling these people nasty names.
As to DT and SS - yes I did express unhappiness with declining sales on DT and some SS reviews, however, let's make this clear: it would be ridiculous of me to demand that DT changes their search order so my files would sell better. And if SS decides to use automated reviews (or whatever is the cause of some unreasonable rejections) it's their business and I can only hope they'd improve it. We can not really demand anything from our distribution partners (stock agencies) - we can only try to find some common ground or, if that's not possible, choose not to work with them.
We all sometimes express our frustrations, and it's perfectly understandable, lots of threads here are about that. Venting helps. As long as we're realistic and fair.
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In other words, you were one of the first to give a new place a shot, and by uploading your work there you actually gave a new business something to sell. They repaid you for your support by deleting your images without notice, even though they were still selling.
I think these places forget that many of us are not only their suppliers, but their customers, too. And word gets around.
I agree. I think turning your back on your original supporters does not make for very good community relations. I think the success they are having with their software may be blinding them to the fact it still needs content to use. Sorry, JoAnne.
Well said, Sean ( a + wasn't enough)
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I had originally heard such good things about Canva. I was considering uploading there. I held back after the large numbers of unexplained deletions started. Seeing how they treat one of their original submitters who help get them off the ground, and who is also a leader of the contributor community makes me certain I will not bother to upload there.
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admin edit: removed insults
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Well with this attitude they lost my business with them... they are not a top tier agency and its just not worth uploading or having anything to do with them if we have to live in fear of speaking the truth.
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oh ok, so guy kawasaki comes in as investor and evangelist and puts canva in the same line with apple and ebay.
now that the real dollars are in sight, the community is put in its place and the delete buttons are activated. explanations and newsletters no longer necessary.
what a pity, this could have been a great story if they had taken the artists with them on their journey.
if jo ann is not good enough, they have probably teamed up with some image factories.
and who wants internet communities these days anyway, all these public comments and useless discussions, social media is dead anyway, right?
https://designschool.canva.com/blog/guy-kawasaki-chief-evangelist/
beautiful software and elegant apps is all it takes. next stop: ipo
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I just received a note from Lee that someone had pointed him to this post and they're closing my Canva account - "You are no longer welcome as a Canva contributor"
So anyone who wants to stay with Canva would do well to take this warning shot and remember to keep your mouth closed in public places about them or their actions.
I seem somehow to have this affect on agencies :)
yes, i remember getting such treatment as a wee child . picture this, and replace me with joanne...
school assembly. "joanne ... please come to the front!"
hush and whispers with fear on the faces of many timid schoolgirls..(gosh, is joanne in trouble???)
"joanne, you have been a bad girl. we do not allow behaviour here in our school.
put out your hands... (slap, slap, slap... director hits joanne with the cane"...
\ thought-bubble of director (... let this be a warning to anyone else who thinks she can be
a smart ar$e saying what 's in her mind".)
assembly bell rings.... joanne walks back to class, no one dares utter a word.
today on, joanne is to be avoided , just to be safe, we should all stay away from joanne.
nasty nasty director... is now one of the top people with Canva.
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I think it's pretty obvious at what's going on. They are slowly removing contributor content so they don't have to pay contributors.
They got about $7 million in funding in May but the CEO won't disclose how many people are paying. And even if they are, the contributors are getting a nice cut and they can't live with cut. With the growing number of contributor submissions, their server bill is getting massive and that $7 Million isn't going to last very long if they keep hiring people.
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I find the buyers also have a right to know how canva handle the contributors because for buyers it is also annoying when images just disappear.
https://wordpress.org/support/view/plugin-reviews/canva
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The majority of the posts in this thread have generally been well mannered. Thank you
Just a reminder for those who are tempted to post otherwise, please keep the tone of the conversation civil (insults and coarse language are not needed)
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Wouldn't Canva have a much more civilized option to achieve their goal rather than kicking people/images out of their company?
I'm thinking of implementing a search algorithm that factors together the content quality, initial quality rating and time online to simply let successful older files slowly sink down the search results to be replaced by higher quality content that has been recently approved?
I thought SS kind of has a way to solve this issue.
I remember DT didn't change their algorithm for several years (at the beginning) which meant that successful files from the early days ALWAYS showed up on the top of the search results. Eventually they understood that newer (and better quality) content needs to be presented to customers (also to mix up their search results anyway) and so the former successful sellers slowly sunk down.
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I think it's pretty obvious at what's going on. They are slowly removing contributor content so they don't have to pay contributors.
They got about $7 million in funding in May but the CEO won't disclose how many people are paying. And even if they are, the contributors are getting a nice cut and they can't live with cut. With the growing number of contributor submissions, their server bill is getting massive and that $7 Million isn't going to last very long if they keep hiring people.
You've hit the nail on the head I think. They needed content to start the site up now they can generate their own. They just need enough for a "good enough" selection. They aren't a stock site. A very cynical way to go about it or treat people but makes sense from their side I guess.
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Wouldn't Canva have a much more civilized option to achieve their goal rather than kicking people/images out of their company?
I'm thinking of implementing a search algorithm that factors together the content quality, initial quality rating and time online to simply let successful older files slowly sink down the search results to be replaced by higher quality content that has been recently approved?
I thought SS kind of has a way to solve this issue.
I remember DT didn't change their algorithm for several years (at the beginning) which meant that successful files from the early days ALWAYS showed up on the top of the search results. Eventually they understood that newer (and better quality) content needs to be presented to customers (also to mix up their search results anyway) and so the former successful sellers slowly sunk down.
If they do different way then that was not their purpose. Please see the comment below yours, the next one.
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I am just wondering: where are you Lee?
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I am just wondering: where are you Lee?
Must be busy deleting files.
I'm so glad I didn't apply. Sorry for the ones having bad experiences with Canva.
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I am just wondering: where are you Lee?
must be under the cone of silence...
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I think it's pretty obvious at what's going on. They are slowly removing contributor content so they don't have to pay contributors.
They got about $7 million in funding in May but the CEO won't disclose how many people are paying. And even if they are, the contributors are getting a nice cut and they can't live with cut. With the growing number of contributor submissions, their server bill is getting massive and that $7 Million isn't going to last very long if they keep hiring people.
I don't think so because even though I have less images, they are making me more money. Its like the opposite of what normally happens when a site becomes popular and gets millions of images and the sales are diluted. I'm still not sure how it works for buyers though, aren't they going to find it hard to find what they want on Canva?
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Here's another example of why many of us use what are essentially anonymous names.
OT I guess but I always assumed that was your callsign!
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Here's another example of why many of us use what are essentially anonymous names.
OT I guess but I always assumed that was your callsign!
That's why I said "essentially anonymous." Relatively few would recognize that and fewer yet would know how to look it up.
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Here's another example of why many of us use what are essentially anonymous names.
Totally agree.
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Relatively few would recognize that and fewer yet would know how to look it up.
Google.
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I just received a note from Lee that someone had pointed him to this post and they're closing my Canva account - "You are no longer welcome as a Canva contributor"
So anyone who wants to stay with Canva would do well to take this warning shot and remember to keep your mouth closed in public places about them or their actions.
I seem somehow to have this affect on agencies :)
Hi Jo Ann, it would probably be a better idea to try to sort things out with an agency before posting about an issue on public forum - give them a chance to explain or fix issues. Agencies do care about their public image and most will work with you to resolve things. I actually had a very pleasant experience dealing with Canva - they are *the good guys* in my book:) Some agencies take forever to respond to inquiries and it takes a lot of patience to work on resolving them, but in the end it's worth it (for example, I just got a resolution of a problem with one of the sites and it took 3 months - however, the issue is resolved so there is no need to go public about it).
shame, elena, deep shame...on you...
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What started this is basic, new criteria for desired files and acceptance policies. Not something controversial. But Canva's way of dealing with a request for information is ignore and then remove the account. Canva has learned from Scientology and some other church groups that only the true followers are allowed, the rest get excommunicated or shunned.
We work, we aren't blind servants. Shame on you Canva.
Anybody know the answer? What are the new criteria for desired files and acceptance policies. I can understand if they are trying to only have best images, and keep the collection trimmed, but wouldn't it be nice to tell us what and how?
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You've hit the nail on the head I think. They needed content to start the site up now they can generate their own. They just need enough for a "good enough" selection. They aren't a stock site. A very cynical way to go about it or treat people but makes sense from their side I guess.
that's true , i red-ed the comment in point.
a long time ago it was the same treatment with the indie music site, i won't mention the name
but we were 20 years younger and i was in a band and we were the first bunch of indie on that site.
they got us convinced with their plan, "level playing field for independent musicians". we gave them our music and got paid 0.0004 US cents per download and our cds were sold and bought by fans from Japan, Holland (as it was called at that time), Brazil, etc. Even got to the top 5 of the blues, electronic , pop charts based on downloads.
we were big, as with our peers. until one day, they started getting non-indie names like the guy who used to play with Santana, and then Tori Amos.
next thing we knew, we all got an email saying we will have to pay for our songs with them if we wish to continue. they became well-known then, and no longer needed us . they suddenly contracted alzheimer and forgot who made them to be considered worthwhile to finally get noticed by Tori Amos,etc.
nothing's changed,,, after 20 years, our music is forgotten, but i am sure that site is still around under a different name selling only commercial top named recording people.
but why are we surprised??? even the great Prince got screwed ...
which is why he went indie . then again, musicians now have youtube to market themselves.
we need a youtube for microstock photography 8)
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Dear Jo Ann,
I am so sorry to hear your Canva story. I was going to start there, now I won't. The 23 other agencies that I upload to are SO LOVELY and kind and helpful - even one Christmas email message was worded so well - it made me shed a tear or two.
I look forward to your helpful and kind help on this forum.
Best wishes for your continued success via your other outlets.
Susanita
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That's a horrible way to treat you, Jo Ann. Such arrogance. Canva seemed promising at first, with a wholly new concept and personal contributor relations.
With this new bizarre turn of events (massively deleting images from portfolios and banning contributors) Canva is destroying any goodwill they built up here. Such a shame.
Contributors should never be silenced simply for voicing their opinion.
Sure, it's their business and they don't owe contributors anything, but if Canva wants to punish honest contributors like some hot-headed school teacher, I will no longer support them. I refuse to do business with an agency like that. If they ever get vectors up and running, that is.
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This deleting files is just >:(
First they love us all. Now they go business as always planned.
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This deleting files is just >:(
First they love us all. Now they go business as always planned.
yes, it's normal culture with new companies, not just stock photography.
if only they came here or communicated with joanne to say something like ...
initially, we accepted everything from everyone, without even pre-entry test like ss ,
because we were new and had no manpower to curate.
our priority at that time was to get the stock site going.
now, that we have some stability with clientele and contributors,
we are going back to cull the large inventory.
.. it is not we don't appreciate your work and all you did to spread the word for us
on msg, joanne, it is just this.
imaginary email to joanne in this form and something which anyone with PR 101 would know
how to reply to joanne...
this would show the good faith. 8)
let's hope ss gets their middle mgt sacked and we can all go back to
just focus on one decent site ie. the old ss
and forget about all those new messiahs
but i won't be the one holding my breath for either
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Canva developers are a bunch of unprofessional babies who can't take any criticism.
That's why I only stick to the reliable agencies (SS and FT).
I agree +100 with this.
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jo ann - very sorry and disappointed for what happened to you
my experience has been the opposite - started with them just over a year ago, my portfolio growing from 1000 to 9500, with less than 5% deletions, sales are up 70-100% over 6 months ago with payouts now every 2-3 months - much better than big, dp, alamy, is or pond
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I just received a note from Lee that someone had pointed him to this post and they're closing my Canva account - "You are no longer welcome as a Canva contributor"
So anyone who wants to stay with Canva would do well to take this warning shot and remember to keep your mouth closed in public places about them or their actions.
I seem somehow to have this affect on agencies :)
Hi Jo Ann, it would probably be a better idea to try to sort things out with an agency before posting about an issue on public forum - give them a chance to explain or fix issues. Agencies do care about their public image and most will work with you to resolve things. I actually had a very pleasant experience dealing with Canva - they are *the good guys* in my book:) Some agencies take forever to respond to inquiries and it takes a lot of patience to work on resolving them, but in the end it's worth it (for example, I just got a resolution of a problem with one of the sites and it took 3 months - however, the issue is resolved so there is no need to go public about it).
shame, elena, deep shame...on you...
Ummm.... shame on me for what? For having a good working relationship with an agency? Or for saying that some issues should be discussed in private first before getting it out on a public forum? I am amazed how many people here demand openness and publicity about every hiccup an agency may have while hiding behind completely anonymous handles. I am not and never will be ashamed of expressing my opinions.
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I just received a note from Lee that someone had pointed him to this post and they're closing my Canva account - "You are no longer welcome as a Canva contributor"
So anyone who wants to stay with Canva would do well to take this warning shot and remember to keep your mouth closed in public places about them or their actions.
I seem somehow to have this affect on agencies :)
Hi Jo Ann, it would probably be a better idea to try to sort things out with an agency before posting about an issue on public forum - give them a chance to explain or fix issues. Agencies do care about their public image and most will work with you to resolve things. I actually had a very pleasant experience dealing with Canva - they are *the good guys* in my book:) Some agencies take forever to respond to inquiries and it takes a lot of patience to work on resolving them, but in the end it's worth it (for example, I just got a resolution of a problem with one of the sites and it took 3 months - however, the issue is resolved so there is no need to go public about it).
shame, elena, deep shame...on you...
Ummm.... shame on me for what? For having a good working relationship with an agency? Or for saying that some issues should be discussed in private first before getting it out on a public forum? I am amazed how many people here demand openness and publicity about every hiccup an agency may have while hiding behind completely anonymous handles. I am not and never will be ashamed of expressing my opinions.
You should not be ashamed for yor opinion and I don't agree with someone saying you should.
But I do think you can't blame people for anonymous. This thread and so many others where agencies punish artists for speaking out, even politely like JoAnn, are the reason for anonymity. If stock is your FT living you can't risk a site destroying your income overnight. Look at Sean. Only because of extreme talent and brains is he able to bounce back, but I bet he and his family lost lots of income having to start over. And I know as independent I would be out of business if I lost any of my top selling sites.
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Look at Sean. Only because of extreme talent and brains is he able to bounce back, but I bet he and his family lost lots of income having to start over. And I know as independent I would be out of business if I lost any of my top selling sites.
Good example - Sean, even after losing his Istock account, is not hiding behind some anonymous handle, and still posting under his own name. Something to respect and look up to, no?
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Look at Sean. Only because of extreme talent and brains is he able to bounce back, but I bet he and his family lost lots of income having to start over. And I know as independent I would be out of business if I lost any of my top selling sites.
Good example - Sean, even after losing his Istock account, is not hiding behind some anonymous handle, and still posting under his own name. Something to respect and look up to, no?
Jo Anne also uses her real name and has logged the issues she had having files deleted with no explanation from Canva, despite several efforts.
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I just received a note from Lee that someone had pointed him to this post and they're closing my Canva account - "You are no longer welcome as a Canva contributor"
So anyone who wants to stay with Canva would do well to take this warning shot and remember to keep your mouth closed in public places about them or their actions.
I seem somehow to have this affect on agencies :)
Hi Jo Ann, it would probably be a better idea to try to sort things out with an agency before posting about an issue on public forum - give them a chance to explain or fix issues. Agencies do care about their public image and most will work with you to resolve things. I actually had a very pleasant experience dealing with Canva - they are *the good guys* in my book:) Some agencies take forever to respond to inquiries and it takes a lot of patience to work on resolving them, but in the end it's worth it (for example, I just got a resolution of a problem with one of the sites and it took 3 months - however, the issue is resolved so there is no need to go public about it).
shame, elena, deep shame...on you...
Ummm.... shame on me for what? For having a good working relationship with an agency? Or for saying that some issues should be discussed in private first before getting it out on a public forum? I am amazed how many people here demand openness and publicity about every hiccup an agency may have while hiding behind completely anonymous handles. I am not and never will be ashamed of expressing my opinions.
You should not be ashamed for yor opinion and I don't agree with someone saying you should.
But I do think you can't blame people for anonymous. This thread and so many others where agencies punish artists for speaking out, even politely like JoAnn, are the reason for anonymity. If stock is your FT living you can't risk a site destroying your income overnight. Look at Sean. Only because of extreme talent and brains is he able to bounce back, but I bet he and his family lost lots of income having to start over. And I know as independent I would be out of business if I lost any of my top selling sites.
SHAME ON CANVA!!!!
I would love to hear Leaf's opinion on this and how many times agencies (and which ones) asked him to remove certain comments in order to preserve their shambles business.
Be honest please...
OR we ALL better just close our MSG accounts and go 100% underground.
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Look at Sean. Only because of extreme talent and brains is he able to bounce back, but I bet he and his family lost lots of income having to start over. And I know as independent I would be out of business if I lost any of my top selling sites.
Good example - Sean, even after losing his Istock account, is not hiding behind some anonymous handle, and still posting under his own name. Something to respect and look up to, no?
Good for him and good for you. Some of us are much more expendable. Also look at Ron Semmick, Anyka, Bobby Deal, etc, who ether aren't posting or are posting anonymous. Besides, this issue was settled when there was a vote, an the majority decided that anonymity was useful here. As I remember even many people who were NOT anonymous still thought others should have the option. You are free to have your opinion but not try to shame me or others who are anonymous.
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I think anonymity is an unfortunate necessity given how badly many of the agencies behave. I would much prefer to know who I'm talking to - how long they've been doing this, what sort of work they do and so on. It would make for much better discussions at MSG.
However, I was one of those who isn't anonymous who strongly supported continuing to allow anonymity.
Fotolia closed accounts when we were trying to get things changed with the Dollar Photo Club - one can only assume in an attempt to bully contributors into ceasing their efforts to organize suppliers who were being harmed by Fotolia's business decisions. This was recent. Canva's removal of me was recent. Getty found out that Sean Locke and Rob Sylvan were members of a Stocksy Facebook group - closed at the time, later changed to secret to protect others interested in finding out about the new agency - and they both were terminated.
We have to put up with some annoyances as a result of anonymity but on balance, that's not so bad given the alternative. MSG would die away if there were no more anonymity because anyone with anything to loose would have to leave.
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I think anonymity is an unfortunate necessity given how badly many of the agencies behave. I would much prefer to know who I'm talking to - how long they've been doing this, what sort of work they do and so on. It would make for much better discussions at MSG.
However, I was one of those who isn't anonymous who strongly supported continuing to allow anonymity.
Fotolia closed accounts when we were trying to get things changed with the Dollar Photo Club - one can only assume in an attempt to bully contributors into ceasing their efforts to organize suppliers who were being harmed by Fotolia's business decisions. This was recent. Canva's removal of me was recent. Getty found out that Sean Locke and Rob Sylvan were members of a Stocksy Facebook group - closed at the time, later changed to secret to protect others interested in finding out about the new agency - and they both were terminated.
We have to put up with some annoyances as a result of anonymity but on balance, that's not so bad given the alternative. MSG would die away if there were no more anonymity because anyone with anything to loose would have to leave.
yes, i redded the most important statement you say here. .. as i was reading the first part re bullies in forums, and it is not just agencies that are notorious for bullies... here on msg were a group of territorial bullies too, as i keep mentioning to lisafx being the most known, to me at least, conspicuously missed. another one being ganged up was stacey newman if spoke up for istock at that time when everyone was reflecting the same manner as we are now with ss.
we can see a lot of regularly have left for this sake. .. or have gone under the radar without using their real names. yes, it is unfortunate, but this is the problem with web...
as you see the same thing on youtube, even trashing popular musicians too.
... such garbage like " she destroyed xxx as this classical piece is meant to be xxx ...
" posted by some unknown person who has no doubt never even picked up an air-guitar, nevermind
a classical guitar.
the forum is a healthy place to voice our opinions, but as i said, many of Brutus cursed offsprings also follow the forum here; only worst, they are invisible with daggers unseen
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SHAME ON CANVA!!!!
I would love to hear Leaf's opinion on this and how many times agencies (and which ones) asked him to remove certain comments in order to preserve their shambles business.
Be honest please...
OR we ALL better just close our MSG accounts and go 100% underground.
or worse ask leaf to reveal who this person is, so they can stealthily boycott his/her portfolio on their agency inventory. however, i take it that leaf would not reveal that infor...
HOPEFULLY.
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I don't mean to be rude, but IMHO, anyone demanding that identities be disclosed on a forum like this is just naive. The potential for reprisals is obvious, as is the fact that some of these fine 'agencies' are operated by unstable, thin-skinned and totally humorless people. If one of them takes offense, he can strike back at you in any number of ways, without it even being known or provable - for example, by just 'adjusting' your search ranking a bit.
If you only want to communicate with people you know and approve of, create a FB group, or just use email. Sounds pretty boring to me. The whole point of this forum is to say things you couldn't say on the agencies' own forums.
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I don't mean to be rude, but IMHO, anyone demanding that identities be disclosed on a forum like this is just naive. The potential for reprisals is obvious, as is the fact that some of these fine 'agencies' are operated by unstable, thin-skinned and totally humorless people. If one of them takes offense, he can strike back at you in any number of ways, without it even being known or provable - for example, by just 'adjusting' your search ranking a bit.
If you only want to communicate with people you know and approve of, create a FB group, or just use email. Sounds pretty boring to me. The whole point of this forum is to say things you couldn't say on the agencies' own forums.
Amen to ALL said!
I strongly believe that some agencies for sure did that "adjusting" many times already.
And sure Leaf is not going to do that, although a little warning would help us all.
Difference between Canva and the others is that we found out about this one thanks to Jo Ann...bless her!
I am trying to say, they ALL do the same.
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I'm another who isn't anonymous but support the option for those who wish it -- I've been online for over 30 years, and have been active in some forums where everyone was anonymous
active anons (who keep the same handle) soon become known for their posts, not their bios
s
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SHAME ON CANVA!!!!
I would love to hear Leaf's opinion on this and how many times agencies (and which ones) asked him to remove certain comments in order to preserve their shambles business.
Be honest please...
OR we ALL better just close our MSG accounts and go 100% underground.
or worse ask leaf to reveal who this person is, so they can stealthily boycott his/her portfolio on their agency inventory. however, i take it that leaf would not reveal that infor...
HOPEFULLY.
I often know very little more about the anonymous posters than anyone else. Obviously I can see an IP and an email address but that's it. Regardless, no contact information is ever given to anyone unless a court of law demands it.
The sites have been very good about about letting us discuss topics without interference. There has only been a handful of times (less than 10.. probably less than 5) where I've been asked by and agency to look at a comment or post. When that has happened it has been for good reason - insults / foul language etc... things that aren't allowed on the forum anyhow.
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Thanks Leaf....and what do you think about this Canva move?
Do you oppose it?
How do we continue posting on MSG and not harm ourselves?
Advice needed pls, especially for non-anonymous members.
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I don't mean to be rude, but IMHO, anyone demanding that identities be disclosed on a forum like this is just naive. The potential for reprisals is obvious, as is the fact that some of these fine 'agencies' are operated by unstable, thin-skinned and totally humorless people. If one of them takes offense, he can strike back at you in any number of ways, without it even being known or provable - for example, by just 'adjusting' your search ranking a bit.
If you only want to communicate with people you know and approve of, create a FB group, or just use email. Sounds pretty boring to me. The whole point of this forum is to say things you couldn't say on the agencies' own forums.
yes, amen in echo to kyo to this too.
or better still, start a fanclub in fb myspace wherever so you can modulate to keep all those
buggers who do not do anything except to brownnose you and your ideas.
as expected leaf does not divulge infos, ... and i can vouch too for being warning to ease off a little
by leaf ;D
still this is the reason a forum is about... to say things without fear...
to hit the subject and certain times the person (eg atilla , ss weed smoking mass rejector, canva etc_)
but it's more for their action rather than to character assassination
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My anonymity is necessary because the agencies are monopolies. The anonymity can correct a little bit the inbalance between contributor and agencie.
The annonymity also often important so that the truth comes out.
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Thanks Leaf....and what do you think about this Canva move?
Do you oppose it? ...
I can't speak for Tyler (Leaf) but it seems to me it's not fair to ask him to express an opinion on this issue - assuming he has an account at Canva or would like to have one, why put his earning potential at risk? And IMO he would be putting that at risk for talking about Canva closing accounts because it didn't like being asked by a contributor to explain what it was doing with image deletions.
In time, I hope that things will improve - not so much that I hope existing agencies will see the unreasonableness of their ways, but new agencies will grow up to replace, buy out or otherwise make irrelevant those who have behaved poorly to contributors.
In the meantime, keep discussions of known "problem" agencies private - i.e. not here in the forums. Do it by e-mail or PM and make sure you know that you're sharing information with folks who won't relay what you've said right back to the agencies :)
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Thanks Leaf....and what do you think about this Canva move?
Do you oppose it? ...
I can't speak for Tyler (Leaf) but it seems to me it's not fair to ask him to express an opinion on this issue - assuming he has an account at Canva or would like to have one, why put his earning potential at risk? And IMO he would be putting that at risk for talking about Canva closing accounts because it didn't like being asked by a contributor to explain what it was doing with image deletions.
In time, I hope that things will improve - not so much that I hope existing agencies will see the unreasonableness of their ways, but new agencies will grow up to replace, buy out or otherwise make irrelevant those who have behaved poorly to contributors.
In the meantime, keep discussions of known "problem" agencies private - i.e. not here in the forums. Do it by e-mail or PM and make sure you know that you're sharing information with folks who won't relay what you've said right back to the agencies :)
ok
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In the meantime, keep discussions of known "problem" agencies private - i.e. not here in the forums. Do it by e-mail or PM and make sure you know that you're sharing information with folks who won't relay what you've said right back to the agencies :)
i don't think there is any harm to make known problem public in forums, ... just not the agencies site where you are exposed. here on msg is the ideal place, when you have a pseudonym.
it may be too late for you to change your handle, as you can be traced back to be joanne...
but perharps seek leaf's approval to have a second account
incognito and slowly work your way into using that account like stockastic, pixelbytes, knowyouronions,etc...
and i like to think lisafx is still with us, under a pseudonym, ...although i doubt it because
even under a pseudonym, the unlemming-like comments by her would soon become obvious of her re-appearance.
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For posting really important information that should be hidden from the view of agencies, we could always use the Members only section, don't we? That way they can't see our discussion, giving us freedom of speech without potential repercussions.
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Even if they do not post on a regular basis, just about all the agencies (certainly the major ones) are signed up members here and would, therefore, be able to read anything posted in the Members only area. I'm pretty sure that they all keep an eye on what is posted here even if they don't react to it ;) Regards, David.
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Even if they do not post on a regular basis, just about all the agencies (certainly the major ones) are signed up members here and would, therefore, be able to read anything posted in the Members only area. I'm pretty sure that they all keep an eye on what is posted here even if they don't react to it ;) Regards, David.
Anybody can be a member here and anonymous, so can any agency, which means they can read anything we can write anywhere. Then anonymous hides them while they watch us. Anonymous lets anybody write any lie they want without standing behind their words. It allows trolls to have many accounts if they want or come here new every month. Most of all it makes the site look like unprofessional children name calling, accusing, making up conspiracies, and attacking agencies, while hiding behind a fake name.
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I'm another who isn't anonymous but support the option for those who wish it -- I've been online for over 30 years, and have been active in some forums where everyone was anonymous
active anons (who keep the same handle) soon become known for their posts, not their bios
s
I've been on some forums where noone is anonymous and it makes for nicer conversation, less trolls and people speak nicer to each other. Less forum bullies and mean people who do nothing but complain and attack others. More on subject conversation about the subject of forum.
Ask yourself how much here is about our microstock business and how much is politics, anger, attacking other or complaining.
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I'm another who isn't anonymous but support the option for those who wish it -- I've been online for over 30 years, and have been active in some forums where everyone was anonymous
active anons (who keep the same handle) soon become known for their posts, not their bios
s
I've been on some forums where noone is anonymous and it makes for nicer conversation, less trolls and people speak nicer to each other. Less forum bullies and mean people who do nothing but complain and attack others. More on subject conversation about the subject of forum.
Ask yourself how much here is about our microstock business and how much is politics, anger, attacking other or complaining.
Don't forget to add how many have been booted off sites for speaking up or forming constructive opinions. That's obviously a nasty subject too, unnecessary to be speaking about the bad part of micro stock in a micro stock forum, so let's just talk puppy dogs and ice creak from now on.
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I'm another who isn't anonymous but support the option for those who wish it -- I've been online for over 30 years, and have been active in some forums where everyone was anonymous
active anons (who keep the same handle) soon become known for their posts, not their bios
s
I've been on some forums where noone is anonymous and it makes for nicer conversation, less trolls and people speak nicer to each other. Less forum bullies and mean people who do nothing but complain and attack others. More on subject conversation about the subject of forum.
Ask yourself how much here is about our microstock business and how much is politics, anger, attacking other or complaining.
Don't forget to add how many have been booted off sites for speaking up or forming constructive opinions. That's obviously a nasty subject too, unnecessary to be speaking about the bad part of micro stock in a micro stock forum, so let's just talk puppy dogs and ice creak from now on.
Right the agencies not only steal our work for a pittance, but we have to hide from them, or our low paying pay will be cut off and we'll be kicked off. Talk about a lovely thought for microstock now because it's so wonderful to be a slave and imprisoned in this kind of business. Good thing we can be anonymous and complain here all day long and no one from agencies cares or listens. Maybe getting closed is good news.
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Good thing we can be anonymous and complain here all day long and no one from agencies cares or listens. Maybe getting closed is good news.
Some of us post here with our real names, bitch and moan to some degree (not over the top, though), and don't seem to be penalized.
Maybe it's a cumulative thing?
ETA: Speaking of bitching and moaning… I'm still finding some of my images on SS with the "old" V1 preview watermark. Why in heck is this taking so long???
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Good thing we can be anonymous and complain here all day long and no one from agencies cares or listens. Maybe getting closed is good news.
Some of us post here with our real names, bitch and moan to some degree (not over the top, though), and don't seem to be penalized.
Maybe it's a cumulative thing?
You brave souls...I salute you!
RESPECT
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Good thing we can be anonymous and complain here all day long and no one from agencies cares or listens. Maybe getting closed is good news.
Some of us post here with our real names, bitch and moan to some degree (not over the top, though), and don't seem to be penalized.
Maybe it's a cumulative thing?
You brave souls...I salute you!
RESPECT
I do too and Jo Ann should not have been knocked off their site for asking questions or posting the same in public. It was hardly as bad as most that we see here. Just asking for help and information. I don't know why Canva got all angry about something that simple or honest. What are they afraid of?
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Something to remember about going anonymous, a good detective can figure out who you are just by your writing and speaking style, grammar and punctuation and by what you say. For example if under my real name I mention that I worked in a business for 15 years and saw everything and did this this and that and maybe even talk about the type of things I shoot etc, now under another name I let something slip.....doesn't take much for anyone to put two and two together.
I just don't say anything bad in public (forums) anymore, no good can come of it, my sales will not increase, the agency will not respond and resolve the problem any more or differently than if I sent their support department an email. It takes a LOT of industrial grade duct-tape for me to keep my mouth shut but I just don't bother saying anything anymore. I will toss out the odd positive comment if sales are good on a site and maybe mention if sales are flat for me on a site but that's about it....given up on that and trying to focus more on promoting sales, promoting the business and hope that yields more sales.
Note I said industrial strength duct tape :)
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It looks like Canva removed all my files as well. I don't think I've said anything bad about them in the past...they just seem to be in a purging spree as of late.
Oh well, one less portfolio to worry about. They're gaining traction, but I don't think they have many paying customers. Maybe they see removing contributor portfolio as a way of cutting burn rate. I wish they were more transparent instead of being so passive aggressive about it.
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It looks like Canva removed all my files as well. I don't think I've said anything bad about them in the past...they just seem to be in a purging spree as of late.
Oh well, one less portfolio to worry about. They're gaining traction, but I don't think they have many paying customers. Maybe they see removing contributor portfolio as a way of cutting burn rate. I wish they were more transparent instead of being so passive aggressive about it.
Without any explanation? At least we know what kind of person Lee is now.
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Without any explanation? At least we know what kind of person Lee is now.
The whole thing just disappeared without any explanation. No email, no warming, nothing.
What a waste of time that was. The company is so unprofessional.
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It looks like Canva removed all my files as well. I don't think I've said anything bad about them in the past...they just seem to be in a purging spree as of late.
... I wish they were more transparent instead of being so passive aggressive about it.
Sorry to hear that. Transparency and honesty seem like two simple things that should be the bedrock of an agency/contributor relationship.
Before I was removed, Lee explained that my portfolio had moved "back into our bottom 1%" - I don't know if that was by files in the portfolio, or sales or what - "... so now receives more attention from the cleanup team again". Perhaps the cleanup team just decided that all your files were not acceptable rather than you having transgressed in some way?
I had seen my sales increasing month by month, so I considered that a success, especially as they kept deleting files. However if the sales for the site as a whole were rising much faster than my sales, perhaps they considered that a failure.
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Sorry to hear that. Transparency and honesty seem like two simple things that should be the bedrock of an agency/contributor relationship.
Before I was removed, Lee explained that my portfolio had moved "back into our bottom 1%" - I don't know if that was by files in the portfolio, or sales or what - "... so now receives more attention from the cleanup team again". Perhaps the cleanup team just decided that all your files were not acceptable rather than you having transgressed in some way?
I had seen my sales increasing month by month, so I considered that a success, especially as they kept deleting files. However if the sales for the site as a whole were rising much faster than my sales, perhaps they considered that a failure.
I think their cleanup team is just one intern doing mass deletions. I only uploaded my images like 2 months ago. If they didn't want it, they shouldn't have accepted it. They raised a lot of money, but the company is still poorly run. Typical startup.
It's not a big loss. I think you had much more images than I did. It was a test run, but Canva failed badly. I took a close look at their "Canva for Work" product and I think I know why they're doing this.
https://about.canva.com/work/
Look at the pricing. It's a monthly flat price for companies ($12.95/mo). There is no way they can pay a commission to contributors while charging the client a flat rate. I don't think they want to use contributor content, Period.
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I hate companies who don't think of contributors.
They simply don't know they right way to do business...
They think, its their business, their market, their website, their doors... why think of contributor benefits.. its only they they and they.
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Sorry to hear that. Transparency and honesty seem like two simple things that should be the bedrock of an agency/contributor relationship.
Before I was removed, Lee explained that my portfolio had moved "back into our bottom 1%" - I don't know if that was by files in the portfolio, or sales or what - "... so now receives more attention from the cleanup team again". Perhaps the cleanup team just decided that all your files were not acceptable rather than you having transgressed in some way?
I had seen my sales increasing month by month, so I considered that a success, especially as they kept deleting files. However if the sales for the site as a whole were rising much faster than my sales, perhaps they considered that a failure.
I think their cleanup team is just one intern doing mass deletions. I only uploaded my images like 2 months ago. If they didn't want it, they shouldn't have accepted it. They raised a lot of money, but the company is still poorly run. Typical startup.
It's not a big loss. I think you had much more images than I did. It was a test run, but Canva failed badly. I took a close look at their "Canva for Work" product and I think I know why they're doing this.
https://about.canva.com/work/
Look at the pricing. It's a monthly flat price for companies ($12.95/mo). There is no way they can pay a commission to contributors while charging the client a flat rate. I don't think they want to use contributor content, Period.
Images cost an addition $1 each to license. Not part of the flat fee. You can also upload your own. They probably just want a small collection not masses of variety is my guess.
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My Grandmother always said, "Never do anything you would be ashamed to see printed in a newspaper." I would suggest that agencies shouldn't do things that they would be ashamed to see reported in this forum.
Also, since they are clearly monitoring here they have every opportunity to come here and explain the circumstances from their point of view. If they disagree with Jo Ann and her post, let them come here and say so.
exactly -- but Canvas have proven to not only be b*stards but a bunch of cowards, too.
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That's sad Jo Ann. Its nice to be able to vent a little bit here sometimes. Most sites let us say almost whatever we want about them because they aren't that concerned about an individuals opinion. If someone goes too far over a period of time, they are asking to have their account closed but this doesn't seem like that situation.
Funny how the pattern of sites having good communications and being nice to their contributors until they get established but then turning on them keeps repeating. I'm going to concentrate even more on the few sites that have been good to work with all along.
indeed -- same is currently being observed at Videoblocks. (In agency years, they're even 'faster' at losing it...)
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Well, I've been bit by the deletion bug too. Last time I looked, I had 1800 images, now I have 1300. I only looked because my last sale was not showing a thumbnail in the sales list. BTW, there's no way to see the missing images, right?
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Well, I've been bit by the deletion bug too. Last time I looked, I had 1800 images, now I have 1300. I only looked because my last sale was not showing a thumbnail in the sales list. BTW, there's no way to see the missing images, right?
sorry to hear that SLP. but at least Canva shows wearing a badge of honors does not immunize you from their curation :)
but giving them the benefit of the doubt, as i do with ss new formula no 7/10 need to apply,
i am wondering if those 500 are old stuff that have been saturated with your former exclusive IS
and now with ss. can it be that maybe canva is looking to trim off fat so they cut cost of
bandwidth etc not to have to inventory cannibalized portfolios.
just wondering. i try to look at it from their side of the mountain. or maybe i am just looking for
alternative for 2016 and like to give Lee the benefit of the doubt.
of course, it will be better if they just come here like ALamy
and let us know , so we don't have to keep speculating the wrong notion.
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Well, I've been bit by the deletion bug too. Last time I looked, I had 1800 images, now I have 1300. I only looked because my last sale was not showing a thumbnail in the sales list. BTW, there's no way to see the missing images, right?
sorry to hear that SLP. but at least Canva shows wearing a badge of honors does not immunize you from their curation :)
but giving them the benefit of the doubt, as i do with ss new formula no 7/10 need to apply,
i am wondering if those 500 are old stuff that have been saturated with your former exclusive IS
and now with ss. can it be that maybe canva is looking to trim off fat so they cut cost of
bandwidth etc not to have to inventory cannibalized portfolios.
just wondering. i try to look at it from their side of the mountain. or maybe i am just looking for
alternative for 2016 and like to give Lee the benefit of the doubt.
of course, it will be better if they just come here like ALamy
and let us know , so we don't have to keep speculating the wrong notion.
All that Canva needs to do is have in their terms that we use xx criteria to purge portfolios to maximize xx and such. So when you signed up you knew the risk. Everything I am seeing is that Lee has proven himself to simply be another agency hack. Lost all respect for him.
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Well, I've been bit by the deletion bug too. Last time I looked, I had 1800 images, now I have 1300. I only looked because my last sale was not showing a thumbnail in the sales list. BTW, there's no way to see the missing images, right?
You can search for the image in your list (the portfolio list only available to you). The media ID will find it.
And if you complain about the deletions enough, you can go to zero right quick - Canva's quite adept at that :) I'd love to hear from them about your low quality images - tossers!
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Am I missing something on the search? There's three boxes and a pulldown, but I don't see a way to make it ... search.
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Crazy that Canva is deleting approved material from top professionals. The cull clearly is not quality related. I suspect they are eliminating competition in favor of wholly owned and/or insider portfolios.
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They deleted anything that had words from my portfolio. There's probably other categories they don't want. I don't think it has anything to do with wholly owned content.
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Am I missing something on the search? There's three boxes and a pulldown, but I don't see a way to make it ... search.
I don't have access to that interface any more, but unless they've changed it, when you're looking at the complete list of everything in your portfolio (pending, approved, rejected) over on the right somewhere was a box where you could put the media ID and search. I used this a number of times as they started deleting approved files to see what was gone.
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I just don't see anywhere to activate the search...
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Did you try hitting the return/enter key after entering the ID?
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Did you try hitting the return/enter key after entering the ID?
Yep, in every field, too. Bet they broke it when they redid the page a few weeks ago.
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THAT ID REALLY ODDDDDD !
wait... why !?
haha
This is really weird - happy that they did not accept my images a while ago, will not ask again... ohhhh noooo !
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Well, I've been bit by the deletion bug too. Last time I looked, I had 1800 images, now I have 1300. I only looked because my last sale was not showing a thumbnail in the sales list. BTW, there's no way to see the missing images, right?
Shocking! If they are deleting SJL photos tbey have clearly lost their minds. No point in the rest of us bothering with them. They must not want contributor content.
Greedy fux.
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I can't see a search option either.....
Loads of my photos - even those from ages back - are still showing as Processing. Any idea what that means?
I assumed processing In, but maybe processing Out!
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Well, I've been bit by the deletion bug too. Last time I looked, I had 1800 images, now I have 1300. I only looked because my last sale was not showing a thumbnail in the sales list. BTW, there's no way to see the missing images, right?
Shocking! If they are deleting SJL photos tbey have clearly lost their minds. No point in the rest of us bothering with them. They must not want contributor content.
Greedy fux.
I agree. So early on and they are treating contributors like c r a p, probably with a level of greedy intent. Lee is reminding me of FOTOLIA'S GREEDY OLEG and the rest of their hacks.
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I can't see a search option either.....
Loads of my photos - even those from ages back - are still showing as Processing. Any idea what that means?
I assumed processing In, but maybe processing Out!
Early on there was a bug in their system where a large number of images fell into a black hole titled "processing." Even though we had continued assurances that our images would eventually be moved out of this black hole and into review status, it never happened. In my own case, after a year of waiting I eventually disabled all my images in this category and re-submitted them. They went through fine after that. Whether or not that bug is still around I do not know. I haven't had any images fall into that black hole since the early days nor have I heard of anyone else who had.
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I can't see a search option either.....
Loads of my photos - even those from ages back - are still showing as Processing. Any idea what that means?
I assumed processing In, but maybe processing Out!
Early on there was a bug in their system where a large number of images fell into a black hole titled "processing." Even though we had continued assurances that our images would eventually be moved out of this black hole and into review status, it never happened. In my own case, after a year of waiting I eventually disabled all my images in this category and re-submitted them. They went through fine after that. Whether or not that bug is still around I do not know. I haven't had any images fall into that black hole since the early days nor have I heard of anyone else who had.
Have any of your accepted images been deleted?
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I can't see a search option either.....
Loads of my photos - even those from ages back - are still showing as Processing. Any idea what that means?
I assumed processing In, but maybe processing Out!
Early on there was a bug in their system where a large number of images fell into a black hole titled "processing." Even though we had continued assurances that our images would eventually be moved out of this black hole and into review status, it never happened. In my own case, after a year of waiting I eventually disabled all my images in this category and re-submitted them. They went through fine after that. Whether or not that bug is still around I do not know. I haven't had any images fall into that black hole since the early days nor have I heard of anyone else who had.
Have any of your accepted images been deleted?
I'm not sure about the term "deleted." I've had about a dozen or so changed from accepted to soft rejection. Like others, a few of these had even sold several times. When this first started, I complained to Lee about it and he actually got a few re-instated. Since then I haven't bothered as the files remaining seemed to be doing well. At least they were up until December 1. Couple hundred dollars each month in sales up until then. Then on the first, the bottom fell out. I double checked and the files are all still there. It's just as if customers no longer see them. Admittedly a lot of my work are Fall style images and I expected some drop as customers switched over to Spring and Summer themes, but the coincidence of strong sales daily up to and including November 30 and then virtually nothing starting December 1 is a bit too much to ignore. They are still accepting my work and I'm trying to upload stuff that's more generic so I'll just have to wait and see if this is only a temporary drop or something more systemic and long term. For the past couple of months they have actually been my number 1 source of income, surpassing even SS, so I'd hate to see this drop as a long term issue.
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My December sales are about the same as November. I don't sell as much with Canva because they don't sell images with text and that's one of my biggest categories.
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I'm really not sure if photos have been deleted......no idea how to tell on the site. The size of my reported portfolio continues to rise as new photos are accepted - but this list includes rejected pics, pending cutout pics, processing pics.....
On the other hand, I do vaguely remember a thread which said how to find actual files ON SALE. Will see if I can dig it out.
All rather a shame. It seemed a nice idea. I only still upload there as it's seriously no extra work, and a few dollars a month....and there are so few sites which ARE worth much effort these days.....
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I'm really not sure if photos have been deleted......no idea how to tell on the site. The size of my reported portfolio continues to rise as new photos are accepted - but this list includes rejected pics, pending cutout pics, processing pics.....
On the other hand, I do vaguely remember a thread which said how to find actual files ON SALE. Will see if I can dig it out.
All rather a shame. It seemed a nice idea. I only still upload there as it's seriously no extra work, and a few dollars a month....and there are so few sites which ARE worth much effort these days.....
Click on one of your files in your portfolio, that will take you to a page showing details on that file. On the top right beside the image is your screen name. Click on it. It takes you to your online portfolio. If the number shown there decreases that means images were deleted after having been online.
I still don't understand what they do, if they delete big amounts of photos or whole portfolios from really successful people like Sean or Jo Ann - while I still have almost all of my (a lot less commercial) portfolio online (1725 images online, and having lost less than five (!) images via deletions after acceptance).
But they do sell and I continue to upload.
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Thanks dirkr - what a bizarre setup! Anyway, numbers of active photos are still going up, but because I can't sort them in any logical order I still can't say exactly whether there have been many deletions.... :(
I never uploaded any backlog of previous photos - just added them to what I was uploading anyway - so it's only a small port.
I do notice some odd changes to the titles I'd given the photos though. Some are VERY strange....
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Since last month i have 400 аpproved PNG files. Today I checked my port and, guess what...Canva deleted 200 from them :o
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Well there was me looking for new agencies to sign up with and I came across this thread, glad I didn't bother with them
I checked Canva out they're Australian that just explained the attitude problems Canva have. ::)
Like Indiana Jones would or might have said "Australians, I hate these guys" ;D
In most business where there are suppliers and buyers, it's extremely rare that suppliers will be treated in as high regard as the buyers. I'm not saying Canva are the same as I'm not with them, I also haven't been through this thread. However, I am certain their attitude towards buyers is as faultless as they can be (like most businesses). And whatever their attitude is towards contributors I very much doubt it has anything to do with their nationality.
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Yeah. Why picking on Aussies all of a sudden?