MicrostockGroup

Agency Based Discussion => Canva => Topic started by: Louda on May 05, 2021, 02:00

Title: Bad experience with Canva
Post by: Louda on May 05, 2021, 02:00
Does anyone with bad experience with CANVA tried to create report against CANVA and the owner of CANVA and send it to POLICE?

I found some of my images in their database.
Even I found some image was used somewhere by CANVA.
However, I am not their contributor.
Also I am not contributor of iStock or Getty.
I tried to send them several emails within almost a year.
They answered twice.
One answer was "we will check it" and another after several month "be patience".
Absolutely no progress.
I am thinking to create report and send it to Police.
Title: Re: Bad experience with Canva
Post by: zsooofija on May 08, 2021, 05:48
Have you tried submitting a DMCA notice to [email protected]? That usually works.
Title: Re: Bad experience with Canva
Post by: DannyCanva on July 21, 2021, 03:11
Hey Louda, have you been able to resolve this issue? We take IP very seriously, and as zsooofija mentioned, the proper channel for copyright enquiries is [email protected].

If you're finding your photos on Canva and have not licensed it to us, that's definitely something we're keen to look into.
Title: Re: Bad experience with Canva
Post by: kall3bu on July 21, 2021, 09:39
Extra Channel via Wirestock goes most to Canva. Are you upload to wirestock?
Title: Re: Bad experience with Canva
Post by: Brasilnut on July 21, 2021, 11:09
This is a civil matter, not criminal.

Please don't waste police time.
Title: Re: Bad experience with Canva
Post by: For Real on July 31, 2021, 10:55
Didn't realize there were Microstock Police in the first place? If there was they are defunded by now...
Title: Re: Bad experience with Canva
Post by: Louda on December 20, 2021, 15:52
Hey Louda, have you been able to resolve this issue? We take IP very seriously, and as zsooofija mentioned, the proper channel for copyright enquiries is [email protected].

If you're finding your photos on Canva and have not licensed it to us, that's definitely something we're keen to look into.

Canva does not have [email protected] email on their website.
People should only use the contacts provided for this purpose.
[email protected] IS NOT!
Furthermore problems with Canva persists.