Agency Based Discussion > Canva

Canva August Royalties are in : this must be a mistake?? 99,84% down?

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Anyka:
My average per month of Royalties lies between 150 and 250 $ ... today I find ... 0,21 dollars royalties as "my share". 
Put that into a percentage, I get about 99,84% down ...
I would believe something like 10 or 20% down, but going from 150 to zero ? 
So this must be a mistake OR Canva did not sell anything last month, at all ?
(by the way, my individual sales went "up" from 5 to 8 dollars from July to August, so there was no reason to expect this)

chris___:
There must be some kind of problem. I am usually at about 1k, for August it says $ 2.28 in subscription earnings. I guess we'll see a correction soon.

stockman11:
Me and few other forum members also reported the same. That should be a mistake / error on Canva's end.

DesignT:
The same situation with me, my income of around 100 dollars fell to 3 cents. There must be some mistake. I also received an e-mail about contract changes. As I can see, quite a lot of changes will be made on the site, I think something went wrong during the changes. I wrote them a letter, I hope they will respond quickly.

Firn:
My earnings have been corrected now. Still a bit lower than what I had expected, but more realistic numbers.

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