Author Topic: Canva - did I miss something? (Read 29585 times)

kuriouskat · « **on:** June 10, 2019, 05:01 »

I know Canva stopped uploads a while ago, then reinstated them I believe?

However, when I try to upload by FTP it fails an, when looking on the site, I can't even find an upload button.

My sales have tanked there - dropped by 80% in the last two month - so in amongst all the 'good news' that results in a massive earnings drop, did they also stop the uploading again?

Justanotherphotographer · « **Reply #1 on:** June 10, 2019, 08:31 »

Quote from: KuriousKat on June 10, 2019, 05:01

I know Canva stopped uploads a while ago, then reinstated them I believe?

However, when I try to upload by FTP it fails an, when looking on the site, I can't even find an upload button.

My sales have tanked there - dropped by 80% in the last two month - so in amongst all the 'good news' that results in a massive earnings drop, did they also stop the uploading again?

It is an absolute nightmare. They were so promising as an actually innovative new idea. Then they got into bed with Getty and sales are absolutely going through the floor. Really depressed about this one.

Elijah · « **Reply #2 on:** June 10, 2019, 09:30 »

For me, CM was a low-earner - 20-50$ a month. The beer fund as I call it. But the last three months it actually stopped selling at all. 0$.

Even lowly RF123 and DT bring more money, something definitely happened to Creative Market.

dpimborough · « **Reply #3 on:** June 10, 2019, 10:35 »

Quote from: Elijah on June 10, 2019, 09:30

For me, CM was a low-earner - 20-50$ a month. The beer fund as I call it. But the last three months it actually stopped selling at all. 0$.

Even lowly RF123 and DT bring more money, something definitely happened to Creative Market.

The discussion is about Canva not Creative Market

Sean Locke Photography · « **Reply #4 on:** June 10, 2019, 10:41 »

Quote from: Justanotherphotographer on June 10, 2019, 08:31

It is an absolute nightmare. They were so promising as an actually innovative new idea. Then they got into bed with Getty and sales are absolutely going through the floor. Really depressed about this one.

It really is sad. Just a year ago, I made $450 there. This month, looks to be around $40. Such a good idea too.

lima · « **Reply #5 on:** June 10, 2019, 10:55 »

Same here, and when i see my portfolio, all my vectors are gone, only see my photos, i report this 2 weeks ago and nothing happend, no fix at all and earnings going down and down

Quote from: Sean Locke Photography on June 10, 2019, 10:41

Quote from: Justanotherphotographer on June 10, 2019, 08:31
It is an absolute nightmare. They were so promising as an actually innovative new idea. Then they got into bed with Getty and sales are absolutely going through the floor. Really depressed about this one.

It really is sad. Just a year ago, I made $450 there. This month, looks to be around $40. Such a good idea too.h

dirkr · « **Reply #6 on:** June 10, 2019, 10:57 »

So when you're all still selling, that means you chose to support their unlimited subscription model?
Because I asked to opt out of that with the result that my portfolio was removed...

So how do results of unlimited subscriptions look like? Has that started already?

lima · « **Reply #7 on:** June 10, 2019, 10:59 »

I think this is why our earnings going down, because of this new unlimited subscription

Quote from: dirkr on June 10, 2019, 10:57

So when you're all still selling, that means you chose to support their unlimited subscription model?
Because I asked to opt out of that with the result that my portfolio was removed...

So how do results of unlimited subscriptions look like? Has that started already?

dirkr · « **Reply #8 on:** June 10, 2019, 11:07 »

Quote from: lima on June 10, 2019, 10:59

I think this is why our earnings going down, because of this new unlimited subscription

Quote from: dirkr on June 10, 2019, 10:57
So when you're all still selling, that means you chose to support their unlimited subscription model?
Because I asked to opt out of that with the result that my portfolio was removed...

So how do results of unlimited subscriptions look like? Has that started already?

But do you see something in the reporting? I.e. something other than the usual $0,35 (and rare $3,50) sales?

kuriouskat · « **Reply #9 on:** June 10, 2019, 11:09 »

Quote from: lima on June 10, 2019, 10:59

I think this is why our earnings going down, because of this new unlimited subscription

Quote from: dirkr on June 10, 2019, 10:57
So when you're all still selling, that means you chose to support their unlimited subscription model?
Because I asked to opt out of that with the result that my portfolio was removed...

So how do results of unlimited subscriptions look like? Has that started already?

I'm out of the loop and wasn't aware of this one. Off to do some research.....

lima · « **Reply #10 on:** June 10, 2019, 11:10 »

nop. only $0,35 and some times one $3,50

Quote from: dirkr on June 10, 2019, 11:07

Quote from: lima on June 10, 2019, 10:59
I think this is why our earnings going down, because of this new unlimited subscription

Quote from: dirkr on June 10, 2019, 10:57
So when you're all still selling, that means you chose to support their unlimited subscription model?
Because I asked to opt out of that with the result that my portfolio was removed...

So how do results of unlimited subscriptions look like? Has that started already?

But do you see something in the reporting? I.e. something other than the usual $0,35 (and rare $3,50) sales?

dirkr · « **Reply #11 on:** June 10, 2019, 11:13 »

Quote from: KuriousKat on June 10, 2019, 11:09

Quote from: lima on June 10, 2019, 10:59
I think this is why our earnings going down, because of this new unlimited subscription

Quote from: dirkr on June 10, 2019, 10:57
So when you're all still selling, that means you chose to support their unlimited subscription model?
Because I asked to opt out of that with the result that my portfolio was removed...

So how do results of unlimited subscriptions look like? Has that started already?

I'm out of the loop and wasn't aware of this one. Off to do some research.....

https://www.microstockgroup.com/canva/more-''good-news''-from-canva/

Sean Locke Photography · « **Reply #12 on:** June 10, 2019, 11:31 »

Quote from: dirkr on June 10, 2019, 11:07

Quote from: lima on June 10, 2019, 10:59
I think this is why our earnings going down, because of this new unlimited subscription

Quote from: dirkr on June 10, 2019, 10:57
So when you're all still selling, that means you chose to support their unlimited subscription model?
Because I asked to opt out of that with the result that my portfolio was removed...

So how do results of unlimited subscriptions look like? Has that started already?

But do you see something in the reporting? I.e. something other than the usual $0,35 (and rare $3,50) sales?

No, they haven't started yet.

lima · « **Reply #13 on:** June 10, 2019, 11:36 »

i think they already start it... you can see it when you go to yout portfolio and click on one of your image... (see screenshot)

Quote from: Sean Locke Photography on June 10, 2019, 11:31

Quote from: dirkr on June 10, 2019, 11:07
Quote from: lima on June 10, 2019, 10:59
I think this is why our earnings going down, because of this new unlimited subscription

Quote from: dirkr on June 10, 2019, 10:57
So when you're all still selling, that means you chose to support their unlimited subscription model?
Because I asked to opt out of that with the result that my portfolio was removed...

So how do results of unlimited subscriptions look like? Has that started already?

But do you see something in the reporting? I.e. something other than the usual $0,35 (and rare $3,50) sales?

No, they haven't started yet.

Sean Locke Photography · « **Reply #14 on:** June 10, 2019, 11:44 »

They might have started using them, but they haven't started paying them. I'm guessing they have to wait for the month to end so they can do all the calculations and nonsense. Or they're still working on May. Who knows?

dirkr · « **Reply #15 on:** June 10, 2019, 13:15 »

Ok, thanks.
Will be interesting to see what kind of payment that leads to...

derby · « **Reply #16 on:** June 10, 2019, 14:53 »

Quote from: dirkr on June 10, 2019, 13:15

Ok, thanks.
Will be interesting to see what kind of payment that leads to...

We should know this BEFORE to be Fair... Not waiting for surprise

dirkr · « **Reply #17 on:** June 10, 2019, 15:18 »

Quote from: derby on June 10, 2019, 14:53

Quote from: dirkr on June 10, 2019, 13:15
Ok, thanks.
Will be interesting to see what kind of payment that leads to...

We should know this BEFORE to be Fair... Not waiting for surprise

I agree. That's why I opted out. Still curious though.

Dumc · « **Reply #18 on:** June 15, 2019, 23:48 »

Canva totally crashed for me too.

Smithore · « **Reply #19 on:** June 18, 2019, 14:44 »

What happened to Canva ? Im trying to log on my account but the password and member name are rejected !
Someone met the same problem recently ?

Ah ok, i've tried with my facebook account and it's working, sorry.

jefftakespics2 · « **Reply #20 on:** June 25, 2019, 09:13 »

I haven't really paid much attention to Canva and am just reading about Getty and subscriptions now. I have a static old portfolio that I uploaded there when they went live and it produced a surprisingly steady income until a few months ago when it dropped off the map. I'm at $22 this month way, way off from what I was making. Sad to see.

Noedelhap · « **Reply #21 on:** June 25, 2019, 09:52 »

When would the first payment be? I don't like their lack of communication. No royalty estimations before launch, no proper timeline for payment, no easy opt-out without deleting your entire portfolio....when did this program even launch? We're being kept in the dark, probably because the numbers will be embarrassingly low.

Canva is going down the drain...like so many others.

PZF · « **Reply #22 on:** June 25, 2019, 14:18 »

Yes, entirely tanked.

And was it them who have also 'partnered' with freebie sites, or am I getting confused?

Sean Locke Photography · « **Reply #23 on:** June 25, 2019, 14:50 »

June of last year, I made $450 on Canva. This month, I'll be lucky if I break $35. That's how far and how fast they've collapsed.

Brasilnut · « **Reply #24 on:** June 25, 2019, 20:28 »

Congrats Canva!

Justanotherphotographer · « **Reply #25 on:** June 26, 2019, 02:14 »

A not insignificant amount of sales would be reported as "[Image number] via [some design]" or something like that, with the same designs used repeatedly. I guess those were templates created by their in house designers using our work and we got the payment when a customer used them.

All those seem to have 100% disappeared. Is this what the Getty deal was about? they have stopped using our work direct for templates and substituted in work via Getty (maybe even the same designs) so pay a much smaller fee to Getty netting us only a few cents indirectly?

lima · « **Reply #26 on:** June 26, 2019, 13:31 »

Quote from: Sean Locke Photography on June 25, 2019, 14:50

June of last year, I made $450 on Canva. This month, I'll be lucky if I break $35. That's how far and how fast they've collapsed.

Uffffff

i´m not the only one

BK · « **Reply #27 on:** June 26, 2019, 13:40 »

Quote from: Brasilnut on June 25, 2019, 20:28

Congrats Canva!

And the leading contender for Turd of the Year

sgoodwin4813 · « **Reply #28 on:** June 26, 2019, 18:47 »

Quote from: Justanotherphotographer on June 26, 2019, 02:14

A not insignificant amount of sales would be reported as "[Image number] via [some design]" or something like that, with the same designs used repeatedly.

All those seem to have 100% disappeared.

I had not paid attention but you are right - those template sales have stopped completely, the last one was May 6th. Multi-use sales also stopped this month - last one of those was May 8th. May ended up being a decent month for Canva - trending in the right direction at least - but this month it is less than half, and both of those are only a small fraction of what they were 2-3 years ago. They really were great at the beginning. Too bad.

Justanotherphotographer · « **Reply #29 on:** June 27, 2019, 12:13 »

I just spotted several much higher value sales, as much as $20, where I am still getting 35c!!!!!!!! Anyone else seeing this? Must be a mistake, their FAQ clearly says 35% so 35c should only be for $1 sales! anyone else? I suggest going through sales carefully.

PZF · « **Reply #30 on:** June 27, 2019, 14:50 »

Justanotherphotographer - where have you seen these sales?

This month I have very few, seriously few, and all at 35c. Not a single 3.50 amongst them....let alone anything more.
Checking back - my worst month EVER unless something amazing falls out of the sky tomorrow.
Don't think I'll be bothering tinkering around with pngs etc any more....

Justanotherphotographer · « **Reply #31 on:** June 28, 2019, 03:20 »

Quote from: PZF on June 27, 2019, 14:50

Justanotherphotographer - where have you seen these sales?

This month I have very few, seriously few, and all at 35c. Not a single 3.50 amongst them....let alone anything more.
Checking back - my worst month EVER unless something amazing falls out of the sky tomorrow.
Don't think I'll be bothering tinkering around with pngs etc any more....

Thay are marked as "One-time use" but for much more than a dollar, $3.50-$20 range, but still only paying 35c to me. I have several, go down your sales pages and take a look please. Have they said they will only pay out 35c for one time use even if they get much more on their end? All I can find is the FAQ saying they will pay 35% of any sales.

PZF · « **Reply #32 on:** June 28, 2019, 04:28 »

I have single uses mainly $1, some 90c and a few $1.40 - for which I got paid 35c each. Then I have (had!!!) multi use ones $10, I got $3.50. Nothing else....

If I were you, I would write to them and ask. They do at least have a fairly responsive support team....

Chichikov · « **Reply #33 on:** June 28, 2019, 05:16 »

Every day, I have several sales of the same image, usually in groups of 4 or 5. I suppose it's the same customer who buys them to avoid paying for a multiple license. And Canva lets it do that......

Noedelhap · « **Reply #34 on:** June 28, 2019, 05:36 »

Quote from: Justanotherphotographer on June 27, 2019, 12:13

I just spotted several much higher value sales, as much as $20, where I am still getting 35c!!!!!!!! Anyone else seeing this? Must be a mistake, their FAQ clearly says 35% so 35c should only be for $1 sales! anyone else? I suggest going through sales carefully.

So far I've only had $1 sales (One-time use) for 35c or $10 (Multi-use) for $3.50. I never had any other value sales. Let us know what support says.

Justanotherphotographer · « **Reply #35 on:** June 28, 2019, 10:33 »

Quote from: PZF on June 28, 2019, 04:28

I have single uses mainly $1, some 90c and a few $1.40 - for which I got paid 35c each. Then I have (had!!!) multi use ones $10, I got $3.50. Nothing else....

If I were you, I would write to them and ask. They do at least have a fairly responsive support team....

The $1.40 sales with 35c payout I guess shows they aren't doing 35% anymore. Did they announce anything about this?

chones · « **Reply #36 on:** June 28, 2019, 15:54 »

Quote from: lima on June 26, 2019, 13:31

Quote from: Sean Locke Photography on June 25, 2019, 14:50
June of last year, I made $450 on Canva. This month, I'll be lucky if I break $35. That's how far and how fast they've collapsed.

Uffffff i´m not the only one

Same here

Sean Locke Photography · « **Reply #37 on:** June 28, 2019, 15:58 »

Newsflash. I broke $35. I'm at $35.35 . That's about 8% of what I made only a year ago.

They must be in bad straits. I just sent an email to [email protected] and got this auto-reply: Thanks for your message.
This email doesn't get checked regularly, but if you do need a hand, we're here to help you. Browse through our collection of support articles or submit a request to our team. A friendly member of our Customer Happiness Team will be in touch!

cascoly · « **Reply #38 on:** June 28, 2019, 16:23 »

I've had only 2 multi-use $10 sales since jan - all others single - my monthly total is down 70-80%

Smilla · « **Reply #39 on:** June 28, 2019, 17:20 »

I opted out of the subscriptions, they deactivate all your images too so you dont make any new sales.
Funny thing is I still make the same amount of sales ie 2-3 a day obviously from people who had previously used my work.

Very sad state of affairs.

Support were very helpful and did say they were going to try and ensure original contributors would get a fair crack of the whip. I wasn't going to hold my breath though....they can reactivate at any time if you so desire....

Unlimited downloads for 12.95? Ten years of my work for $6.49? No thanks.

pancaketom · « **Reply #40 on:** June 29, 2019, 21:00 »

Quote from: Justanotherphotographer on June 28, 2019, 10:33

Quote from: PZF on June 28, 2019, 04:28
I have single uses mainly $1, some 90c and a few $1.40 - for which I got paid 35c each. Then I have (had!!!) multi use ones $10, I got $3.50. Nothing else....

If I were you, I would write to them and ask. They do at least have a fairly responsive support team....

The $1.40 sales with 35c payout I guess shows they aren't doing 35% anymore. Did they announce anything about this?

My understanding was that this was for a non dollar currency and the value was approximately one dollar so we still get .35 (I only read that somewhere, and can not vouch for it being actually true)

In other news it has been months since I got anything more than .35 per sale although last year I got a fair number of 3.50 and even a few $35 sales. My old reliable sellers have only sold a few times this month (as opposed to nearly every day in the past) and the images that were part of a pre-made image haven't sold at all this month and the last one was May 5th.

PZF · « **Reply #41 on:** June 30, 2019, 09:54 »

Quote from: Justanotherphotographer on June 28, 2019, 10:33

Quote from: PZF on June 28, 2019, 04:28
I have single uses mainly $1, some 90c and a few $1.40 - for which I got paid 35c each. Then I have (had!!!) multi use ones $10, I got $3.50. Nothing else....

If I were you, I would write to them and ask. They do at least have a fairly responsive support team....

The $1.40 sales with 35c payout I guess shows they aren't doing 35% anymore. Did they announce anything about this?

No, there has been no news about the $1.40 ones as far as I am aware. I'm guessing the 90c ones are from their Chinese wing...maybe the others are too? Anyway, it all seems fairly academic now as sales simply fizzle out.....

kuriouskat · « **Reply #42 on:** July 02, 2019, 03:45 »

Quote from: pancaketom on June 29, 2019, 21:00

Quote from: Justanotherphotographer on June 28, 2019, 10:33
Quote from: PZF on June 28, 2019, 04:28
I have single uses mainly $1, some 90c and a few $1.40 - for which I got paid 35c each. Then I have (had!!!) multi use ones $10, I got $3.50. Nothing else....

If I were you, I would write to them and ask. They do at least have a fairly responsive support team....

The $1.40 sales with 35c payout I guess shows they aren't doing 35% anymore. Did they announce anything about this?

My understanding was that this was for a non dollar currency and the value was approximately one dollar so we still get .35 (I only read that somewhere, and can not vouch for it being actually true)

In other news it has been months since I got anything more than .35 per sale although last year I got a fair number of 3.50 and even a few $35 sales. My old reliable sellers have only sold a few times this month (as opposed to nearly every day in the past) and the images that were part of a pre-made image haven't sold at all this month and the last one was May 5th.

They confirmed this to me by email a while back.

lark · « **Reply #43 on:** July 02, 2019, 08:09 »

I have $5 and $20 One-time use Licenses sold where I receive $0.35. I think that they cannot be explained with non-dollar sales. It is really confusing.

amabu · « **Reply #44 on:** July 02, 2019, 09:09 »

Quote from: Sean Locke Photography on June 28, 2019, 15:58

I just sent an email to [email protected] and got this auto-reply: Thanks for your message.
This email doesn't get checked regularly, but if you do need a hand, we're here to help you. Browse through our collection of support articles or submit a request to our team. A friendly member of our Customer Happiness Team will be in touch!

Try [email protected]

Dumc · « **Reply #45 on:** July 02, 2019, 09:46 »

Let's face it, Canva is dead. At least for contributors. As everything, that Getty touches.

Sean Locke Photography · « **Reply #46 on:** July 02, 2019, 09:48 »

7/1/2018, I had 20 sales with 3 of those extended ($3.50). Yesterday I had just 3 $.35 sales.

zsooofija · « **Reply #47 on:** July 02, 2019, 16:35 »

Quote from: KuriousKat on July 02, 2019, 03:45

Quote from: pancaketom on June 29, 2019, 21:00
Quote from: Justanotherphotographer on June 28, 2019, 10:33
Quote from: PZF on June 28, 2019, 04:28
I have single uses mainly $1, some 90c and a few $1.40 - for which I got paid 35c each. Then I have (had!!!) multi use ones $10, I got $3.50. Nothing else....

If I were you, I would write to them and ask. They do at least have a fairly responsive support team....

The $1.40 sales with 35c payout I guess shows they aren't doing 35% anymore. Did they announce anything about this?

My understanding was that this was for a non dollar currency and the value was approximately one dollar so we still get .35 (I only read that somewhere, and can not vouch for it being actually true)

In other news it has been months since I got anything more than .35 per sale although last year I got a fair number of 3.50 and even a few $35 sales. My old reliable sellers have only sold a few times this month (as opposed to nearly every day in the past) and the images that were part of a pre-made image haven't sold at all this month and the last one was May 5th.

They confirmed this to me by email a while back.

I had this 1.40 sale last year so I asked, and that's what they replied:

"If you are seeing 1.40 on your sales, that is roughly the converted amount of $1 USD to AUD (Australian Dollar). Note that royalties are still based on the USD license purchase. That's why it looks like you are "not getting" 35% of 1.40. Don't worry as the all your sales are still recorded and paid to you based on USD pricing.""

lark · « **Reply #48 on:** July 03, 2019, 01:13 »

It is interesting. What currency could be $5 and $20?

sharpshot · « **Reply #49 on:** July 03, 2019, 02:59 »

My Canva sales tanked for the first time this month. Funny how every site seems to follow the same pattern. Just when you think they're a reliable source of income, earnings fall off a cliff. I've given up deleting my portfolio from sites. I keep thinking I should start selling prints but haven't had the motivation, hopefully this will help.

Microstockphoto · « **Reply #50 on:** July 03, 2019, 14:23 »

Quote from: Sean Locke Photography on June 10, 2019, 10:41

Quote from: Justanotherphotographer on June 10, 2019, 08:31
It is an absolute nightmare. They were so promising as an actually innovative new idea. Then they got into bed with Getty and sales are absolutely going through the floor. Really depressed about this one.

It really is sad. Just a year ago, I made $450 there. This month, looks to be around $40. Such a good idea too.

is it dilution or something else? my sales, tanked too you know,

WendyT · « **Reply #51 on:** July 06, 2019, 23:17 »

Quote from: Microstockphoto on July 03, 2019, 14:23

Quote from: Sean Locke Photography on June 10, 2019, 10:41
Quote from: Justanotherphotographer on June 10, 2019, 08:31
It is an absolute nightmare. They were so promising as an actually innovative new idea. Then they got into bed with Getty and sales are absolutely going through the floor. Really depressed about this one.

It really is sad. Just a year ago, I made $450 there. This month, looks to be around $40. Such a good idea too.

is it dilution or something else? my sales, tanked too you know,

Both I think, they dont really need submitters any more, they now have access to the Chinese arm of Getty and have purchased 2 "free image" stock sites .... (that I know of)
They used Stock image makers to get their design platform going and now no longer need us. I dont expect anything great from them now. Their focus is on the design platform and they change the rules for submitters without ever letting us know anything about it!

Brasilnut · « **Reply #52 on:** July 07, 2019, 13:30 »

Pulling my port from there once I reach the first payout...

Thomas Dutour · « **Reply #53 on:** July 08, 2019, 04:21 »

My sales dropped very dramatically as well. Canva went from hero to zero very quickly, it had became my top site by earning, but I knew it was not solid because the majority of my sales came from just a handful of pictures.
At the beginning of the year and until beginning of May, I was averaging at least 50 downloads per day, in June it was less than 5 per day.
From my stats, I noticed the drop started on May 3.

So I decided to contact Canva support and I got this reply:

"Thank you for reaching out to us.

Yes, we're aware of the decline in contributor sales and it's something we're looking to improve.

The decline will be as a result of the Getty partnership as well as a free images experiment that we ran (now finished). Both of these are efforts to keep users happy (content to fulfill all search queries and free images, respectively) however we've become aware that there is a major downside which is a decline in contributor sales.

We value the ongoing contribution our generous contributors make to Canva, and so as I said we really want to remedy this asap."

Jo Ann Snover · « **Reply #54 on:** July 08, 2019, 14:43 »

Quote from: dutourdumonde on July 08, 2019, 04:21

...Both of these are efforts to keep users happy ...however we've become aware that there is a major downside which is a decline in contributor sales...

What planet do you live on that it didn't occur to them the Getty partnership and offering collections of free images would impact the sales of those who uploaded to Canva?

Really??

I'd take any soothing words about how they want to improve things with a truck load of salt. They're either not serious or so inept as to be incapable of implementing any remedy.

It's such a shame that a company with an honestly innovative approach - as opposed to all the Shutterstock wannabes with no marketing plans - turned out to be such a waste of space from a contributor point of view.

PZF · « **Reply #55 on:** July 11, 2019, 01:39 »

Quote from: PZF on June 28, 2019, 04:28

I have single uses mainly $1, some 90c and a few $1.40 - for which I got paid 35c each. Then I have (had!!!) multi use ones $10, I got $3.50. Nothing else....

If I were you, I would write to them and ask. They do at least have a fairly responsive support team....

I wrote to them. Apparently these numbers relate to local currencies, equivalent to the $1 so we still get 35c. For info.

jefftakespics2 · « **Reply #56 on:** July 11, 2019, 21:34 »

At least the fact that they withhold Aussie taxes is irrelevant now considering there is virtually no income for contributors now. Their contributor relations are abysmal. Every time I have contacted them promises were made and never followed through on.

Stefan Dahl · « **Reply #57 on:** July 12, 2019, 03:34 »

Anyone up for a collective "Delete account" then?

Brasilnut · « **Reply #58 on:** July 12, 2019, 05:48 »

Quote from: Stefan Dahl on July 12, 2019, 03:34

Anyone up for a collective "Delete account" then?

I've requested to delete my port.

obj owl · « **Reply #59 on:** July 12, 2019, 18:19 »

You can close your accounts, but you cannot delete your images and they will sell after you are gone.

EO · « **Reply #60 on:** July 12, 2019, 19:56 »

Quote from: Stefan Dahl on July 12, 2019, 03:34

Anyone up for a collective "Delete account" then?

Not me

Brasilnut · « **Reply #61 on:** July 12, 2019, 21:10 »

Quote from: obj owl on July 12, 2019, 18:19

You can close your accounts, but you cannot delete your images and they will sell after you are gone.

Yeah, no doubt they'll appear on Pixaturd and Turdsplash

hatman12 · « **Reply #62 on:** July 15, 2019, 21:25 »

Quote from: Sean Locke Photography on June 10, 2019, 10:41

Quote from: Justanotherphotographer on June 10, 2019, 08:31
It is an absolute nightmare. They were so promising as an actually innovative new idea. Then they got into bed with Getty and sales are absolutely going through the floor. Really depressed about this one.

It really is sad. Just a year ago, I made $450 there. This month, looks to be around $40. Such a good idea too.

Yep, looks like Canva has completely screwed us.

Justanotherphotographer · « **Reply #63 on:** July 16, 2019, 04:54 »

Quote from: Jo Ann Snover on July 08, 2019, 14:43

Quote from: dutourdumonde on July 08, 2019, 04:21
...Both of these are efforts to keep users happy ...however we've become aware that there is a major downside which is a decline in contributor sales...

What planet do you live on that it didn't occur to them the Getty partnership and offering collections of free images would impact the sales of those who uploaded to Canva?

Really??

I'd take any soothing words about how they want to improve things with a truck load of salt. They're either not serious or so inept as to be incapable of implementing any remedy.

It's such a shame that a company with an honestly innovative approach - as opposed to all the Shutterstock wannabes with no marketing plans - turned out to be such a waste of space from a contributor point of view.

Agree 100%. Honestly gutted to see them turn into just another Getty partner/ distributor when there was actually some innovation there and an opportunity to disrupt the market.

sharpshot · « **Reply #64 on:** July 16, 2019, 08:35 »

Annoying but not unexpected. Unless contributors own a majority share in one of these sites, this will keep happening.

ShadySue · « **Reply #65 on:** July 21, 2019, 18:53 »

Since Canva started, I just can't get any real info about how it works without signing into the site.
Now I find my iS pics are there and I still can't get info.
They sell individual images for $10 or unlimited images for $12.95 per month? (is that right?)
Any clues? Thanks.

Jo Ann Snover · « **Reply #66 on:** July 22, 2019, 12:24 »

https://about.canva.com/pricing/

Does that help?

MysteryShot · « **Reply #67 on:** July 22, 2019, 14:34 »

They reject almost everything from me, and now the ftp upload is not working.... wait, i dont care

hatman12 · « **Reply #68 on:** August 30, 2019, 22:08 »

Quote from: Thomas Dutour on July 08, 2019, 04:21

My sales dropped very dramatically as well. Canva went from hero to zero very quickly, it had became my top site by earning, but I knew it was not solid because the majority of my sales came from just a handful of pictures.
At the beginning of the year and until beginning of May, I was averaging at least 50 downloads per day, in June it was less than 5 per day.
From my stats, I noticed the drop started on May 3.

So I decided to contact Canva support and I got this reply:

"Thank you for reaching out to us.

Yes, we're aware of the decline in contributor sales and it's something we're looking to improve.

The decline will be as a result of the Getty partnership as well as a free images experiment that we ran (now finished). Both of these are efforts to keep users happy (content to fulfill all search queries and free images, respectively) however we've become aware that there is a major downside which is a decline in contributor sales.

We value the ongoing contribution our generous contributors make to Canva, and so as I said we really want to remedy this asap."

Two months have gone by and no sign of any improvement. "We want to remedy this ASAP" appears to be yet another pack of lies to what they consider to be gullible stock photographers...

farbled · « **Reply #69 on:** August 31, 2019, 11:17 »

Canva had become my number 2 agency for a short time before the getty partnership, then it tanked completely. I joined mainly on Lee's reputation and was happy with it for a long time. I even started getting a few of the high commission sales at 35 bucks!

But then it dropped, and dropped again and I finally pulled my port a few months ago. Part of the reply I got was this:

Note that in line with our Contributor Agreement, users who’ve added your images to their designs remain able to purchase new licenses even after this date. However, your images are no longer offered for sale and cannot be added to any new user designs from this point forward. You will continue to earn royalties and receive royalty payments as normal for those sales.

Plus an invitation to rejoin should I choose.

charged · « **Reply #70 on:** August 31, 2019, 19:33 »

I don't sell on Canva, and from having read a bunch of posts on this website over a number of months, I'd get the impression that Canva is of the devil. The curious part is that I've heard the founder of Canva on a bunch of popular entrepreneur type podcasts on number of times over the last few years, including pretty recently. The impression I get from the podcasts are that Canva is seemingly a pretty well run business. For a private company they have already achieve unicorn status, ie worth over a billion dollars. https://mashable.com/2018/01/09/canva-unicorn-status/. Clearly all your sales have dropped on that platform because they no longer value your work and no longer need it. They have other suppliers now.

obj owl · « **Reply #71 on:** August 31, 2019, 19:37 »

Quote from: charged on August 31, 2019, 19:33

I don't sell on Canva, and from having read a bunch of posts on this website over a number of months, I'd get the impression that Canva is of the devil. The curious part is that I've heard the founder of Canva on a bunch of popular entrepreneur type podcasts on number of times over the last few years, including pretty recently. The impression I get from the podcasts are that Canva is seemingly a pretty well run business. For a private company they have already achieve unicorn status, ie worth over a billion dollars. https://mashable.com/2018/01/09/canva-unicorn-status/. Clearly all your sales have dropped on that platform because they no longer value your work and no longer need it. They have other suppliers now.

and Canva are now in the business of giving images away for free, lets hope she's not that good and this is one venture she fails in.

gillian vann · « **Reply #72 on:** October 06, 2019, 17:40 »

Quote from: charged on August 31, 2019, 19:33

I don't sell on Canva, and from having read a bunch of posts on this website over a number of months, I'd get the impression that Canva is of the devil. The curious part is that I've heard the founder of Canva on a bunch of popular entrepreneur type podcasts on number of times over the last few years, including pretty recently. The impression I get from the podcasts are that Canva is seemingly a pretty well run business. For a private company they have already achieve unicorn status, ie worth over a billion dollars. https://mashable.com/2018/01/09/canva-unicorn-status/. Clearly all your sales have dropped on that platform because they no longer value your work and no longer need it. They have other suppliers now.

I've heard good things about the founder, but these types, these "disruptors" often don't understand that they are ruining the businesses of others who came before them. They are piggybacking on that hard work and claiming some moral high ground with this term "disruptor". They seem to have a really great employee situation, but that's as far as it goes. In the end, they're in it for the money, until either someone else comes along and "disrupts" them, and I can't say I'll be sorry for them, or, more likely, she'll sell the business for a small fortune to someone even worse.

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