Agency Based Discussion > Canva

Canva March Earning Wrongly Calculated?

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leremy:
I just received my Canva earning for March, and there seems to be a problem.

The total earnings I received did not include Subscription Earnings.

Are you guys facing the same problem? Is there a glitch on the accounting?

Morphart:

--- Quote from: leremy on April 15, 2020, 04:44 ---I just received my Canva earning for March, and there seems to be a problem.

The total earnings I received did not include Subscription Earnings.

Are you guys facing the same problem? Is there a glitch on the accounting?

--- End quote ---

Normally the subscription earnings appears from the 8th to the 15th of the month. On my side I had my regular sales and subscription amount appeared on the 13th.

leremy:

--- Quote from: Morphart on April 15, 2020, 08:03 ---
--- Quote from: leremy on April 15, 2020, 04:44 ---I just received my Canva earning for March, and there seems to be a problem.

The total earnings I received did not include Subscription Earnings.

Are you guys facing the same problem? Is there a glitch on the accounting?

--- End quote ---

Normally the subscription earnings appears from the 8th to the 15th of the month. On my side I had my regular sales and subscription amount appeared on the 13th.

--- End quote ---

Yes, the subscription earning already appear on my side. But total earning released is not tally.

The actual earning release to us at PayPal/Payoneer should be

Normal Earnings + Subscription Earnings x 0.85 (tax withholding) = Total Earning

But what I received in my PayPal/Payoneer is

Normal Earnings x 0.85 (tax withholding) = Total Earning

The Subscription Earning is not adding in. Why?

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