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Author Topic: Canva uploading with out metadata  (Read 6544 times)

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For Real

« on: September 25, 2021, 18:38 »
0
Anyone else having issues uploading to Canva? The image uploads but the metadata is missing. I've tried four different browsers as well - no luck so far.


« Reply #1 on: September 25, 2021, 19:14 »
+1
Same here

For Real

« Reply #2 on: September 25, 2021, 19:46 »
0
Same here

Just sent support an email...

Me


« Reply #3 on: September 26, 2021, 01:20 »
+1
Yep, same issue, not happened before

« Reply #4 on: October 01, 2021, 15:35 »
0
it was working before early in sept but no meta data is mandatory.

One of the Worst - Uploading System.

« Reply #5 on: October 11, 2021, 06:17 »
0
Same here

For Real

« Reply #6 on: October 11, 2021, 07:22 »
0
never heard from support. I am surprised they don't seem to care about us? I would expect turnaround service within 24 hrs  >:(
« Last Edit: October 11, 2021, 10:08 by For Real »

« Reply #7 on: October 11, 2021, 19:23 »
0
never heard from support. I am surprised they don't seem to care about us? I would expect turnaround service within 24 hrs  >:(

i reported & got a reply that tried to blame my browser, but the problem's fixed now

« Reply #8 on: October 12, 2021, 00:12 »
+2
never heard from support. I am surprised they don't seem to care about us? I would expect turnaround service within 24 hrs  >:(

i reported & got a reply that tried to blame my browser, but the problem's fixed now

It wasn't your browser.

« Reply #9 on: October 12, 2021, 15:11 »
+1
never heard from support. I am surprised they don't seem to care about us? I would expect turnaround service within 24 hrs  >:(

i reported & got a reply that tried to blame my browser, but the problem's fixed now

It wasn't your browser.

i know - it's automatic to blame the browser or anyone other than the actual culprit

For Real

« Reply #10 on: October 12, 2021, 15:47 »
0
I blame windows 11  8)

« Reply #11 on: October 13, 2021, 08:58 »
0
Is anybody able to see their photos on this link https://www.canva.com/portfolio  ?

« Reply #12 on: October 13, 2021, 11:35 »
0
Is anybody able to see their photos on this link https://www.canva.com/portfolio  ?

Dont see them in the web but i can see my portfolio in the app... may be they are fixing some bugs in the web

« Reply #13 on: November 17, 2021, 13:28 »
0
I uploaded a few png files today, and when I go to /portfolio there is only "deactive" button and files are In review. Usually there were two buttons , "deactivate" and "edit" where you added title and keywords. Is this a glitch or is this something new. Will "edit" button appaear after/if files are accepted? Any clues?
« Last Edit: November 17, 2021, 13:49 by Dumc »

« Reply #14 on: November 26, 2021, 05:05 »
0
does any other facing same issue or only i am getting?


 

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