Author Topic: Canva uploading with out metadata (Read 8722 times)

For Real · « **on:** September 25, 2021, 18:38 »

Anyone else having issues uploading to Canva? The image uploads but the metadata is missing. I've tried four different browsers as well - no luck so far.

Photobomb · « **Reply #1 on:** September 25, 2021, 19:14 »

Same here

For Real · « **Reply #2 on:** September 25, 2021, 19:46 »

Quote from: PhotoBomb on September 25, 2021, 19:14

Same here

Just sent support an email...

Me · « **Reply #3 on:** September 26, 2021, 01:20 »

Yep, same issue, not happened before

lowbouncerate · « **Reply #4 on:** October 01, 2021, 15:35 »

it was working before early in sept but no meta data is mandatory.

One of the Worst - Uploading System.

PedroToledo · « **Reply #5 on:** October 11, 2021, 06:17 »

Same here

For Real · « **Reply #6 on:** October 11, 2021, 07:22 »

never heard from support. I am surprised they don't seem to care about us? I would expect turnaround service within 24 hrs

cascoly · « **Reply #7 on:** October 11, 2021, 19:23 »

Quote from: For Real on October 11, 2021, 07:22

never heard from support. I am surprised they don't seem to care about us? I would expect turnaround service within 24 hrs

i reported & got a reply that tried to blame my browser, but the problem's fixed now

Firn · « **Reply #8 on:** October 12, 2021, 00:12 »

Quote from: cascoly on October 11, 2021, 19:23

Quote from: For Real on October 11, 2021, 07:22
never heard from support. I am surprised they don't seem to care about us? I would expect turnaround service within 24 hrs

i reported & got a reply that tried to blame my browser, but the problem's fixed now

It wasn't your browser.

cascoly · « **Reply #9 on:** October 12, 2021, 15:11 »

Quote from: Firn on October 12, 2021, 00:12

Quote from: cascoly on October 11, 2021, 19:23
Quote from: For Real on October 11, 2021, 07:22
never heard from support. I am surprised they don't seem to care about us? I would expect turnaround service within 24 hrs

i reported & got a reply that tried to blame my browser, but the problem's fixed now

It wasn't your browser.

i know - it's automatic to blame the browser or anyone other than the actual culprit

For Real · « **Reply #10 on:** October 12, 2021, 15:47 »

I blame windows 11

Dumc · « **Reply #11 on:** October 13, 2021, 08:58 »

Is anybody able to see their photos on this link https://www.canva.com/portfolio ?

lima · « **Reply #12 on:** October 13, 2021, 11:35 »

Quote from: Dumc on October 13, 2021, 08:58

Is anybody able to see their photos on this link https://www.canva.com/portfolio ?

Dont see them in the web but i can see my portfolio in the app... may be they are fixing some bugs in the web

Dumc · « **Reply #13 on:** November 17, 2021, 13:28 »

I uploaded a few png files today, and when I go to /portfolio there is only "deactive" button and files are In review. Usually there were two buttons , "deactivate" and "edit" where you added title and keywords. Is this a glitch or is this something new. Will "edit" button appaear after/if files are accepted? Any clues?

lowbouncerate · « **Reply #14 on:** November 26, 2021, 05:05 »

does any other facing same issue or only i am getting?

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Author Topic: Canva uploading with out metadata (Read 8722 times)

For Real

Photobomb

For Real

Me

lowbouncerate

PedroToledo

For Real

cascoly

Firn

cascoly

For Real

Dumc

lima

Dumc

lowbouncerate

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