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Author Topic: Canva  (Read 268887 times)

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« Reply #100 on: September 03, 2014, 15:23 »
0
OMG, is this is Lee Torrens (sorry if I forgot the last name exactly).  I wondered where you have been.  How awesome to see someone who knows so much about this industry trying to revolutionize it! 


« Reply #101 on: September 03, 2014, 20:22 »
+1
OMG, is this is Lee Torrens (sorry if I forgot the last name exactly).  I wondered where you have been.  How awesome to see someone who knows so much about this industry trying to revolutionize it!

Hey Lorraine, yes, it's me!  Long time - no speak!  How are you? 

As you can tell, I've been busy, though don't overestimate my part in Canva.  I just deal with the imagery-related stuff.  The actual business and vision come from our three amazing co-founders, supported by our growing team of engineers, designers, marketers and analysts.

Valo

« Reply #102 on: September 04, 2014, 01:21 »
0
Lee is brilliant

« Reply #103 on: September 04, 2014, 11:39 »
+2
Thanks Lee, like most of us here I'm older and crankier, but life is great (especially now that the kids went back to school yesterday).  I'm doing the legwork to setup a new business also - finding that photography isn't nearly as glamorous as it once sounded.  I've sometimes wondered if I had treated stock like the business and the photo business like the hobby if I would still have that fire - but even the really talented stock guys are having a bit of a struggle these days so who knows what colour the grass may have been!

It's encouraging to imagine the potential of what you guys are doing at Canva.  So glad you have found something you seem to have a great passion for.  Before I realized it was you answering the questions I thought "d*mn... this Lee guy is a great spokesman for Canva - I better check it out!"

All the best - I will stop derailing this conversation now :)


« Reply #105 on: September 04, 2014, 21:47 »
0

Thanks Lorraine, I'm glad I behaved myself then.  ;)  We've had a few contributors mention they heard about us from MSG recently.  :)

He he, you can count me as one ;)



My Very Best :)
KimsCreativeHub.com

« Reply #106 on: September 05, 2014, 01:33 »
0
Wow, I just noticed three of my images in your brilliant backgrounds collection from the email that came out today -  here: https://www.canva.com/design/DAA5ZpbbUlk/iIx2Ymqaq-RPBzDBYzCk7A/edit?magicbutton
No wonder I've had a few sales of the soda bottle! Thanks Lee ;D

« Reply #107 on: September 08, 2014, 01:12 »
0
Hi,
One thing that I find very annoying from a customer's point of view :  if I type "newborn puppy" (or anything else with 2 words), then I get a mixture of puppies and ... everyting else newborn :  kittens, babies, pigs ...  Even worse, if I type "isolated puppy", I get EVERYTING ISOLATED, including puppies.
Am I doing something wrong?  How can a customer avoid getting search results he/she does NOT want?  Would save a LOT of scrolling ...

Microstock Man

  • microstockman.com

« Reply #108 on: September 08, 2014, 03:18 »
0
Am I right in thinking that every sale in Canva only gets 33 cents for the artist? There are no ways of earning additional revenue per sale?

« Reply #109 on: September 10, 2014, 00:48 »
+1
Wow, I just noticed three of my images in your brilliant backgrounds collection from the email that came out today -  here: https://www.canva.com/design/DAA5ZpbbUlk/iIx2Ymqaq-RPBzDBYzCk7A/edit?magicbutton
No wonder I've had a few sales of the soda bottle! Thanks Lee ;D

Hey Jodie, that's great!  Our designers choose the images they like for those things without any input from me, so it's purely a credit to the images.  :)

ETA:  We purchase a license from our contributors each time we use your images for our own marketing.  If you read the agreements you'll find most (if not all) microstock agencies reserve the right to use your images for their own marketing without any compensation to you, the contributor.  I'm not saying we're better, but it's all the little things like this that add up to a respectful relationship.

Hi,
One thing that I find very annoying from a customer's point of view :  if I type "newborn puppy" (or anything else with 2 words), then I get a mixture of puppies and ... everyting else newborn :  kittens, babies, pigs ...  Even worse, if I type "isolated puppy", I get EVERYTING ISOLATED, including puppies.
Am I doing something wrong?  How can a customer avoid getting search results he/she does NOT want?  Would save a LOT of scrolling ...

We still have a lot of work to do on search.  It's constantly getting worked on, but we started at the very beginning so still have a long way to go. 

Am I right in thinking that every sale in Canva only gets 33 cents for the artist? There are no ways of earning additional revenue per sale?

Yes, until we launch our other license types, it's 35 cents per use.  Keep in mind that this is per "use", not per "download".  If someone uses your image 10 times on Canva, you get $3.50.  All other microstock subscriptions are for unlimited quantity of uses.  (not to be confused with unlimited quantity of reproductions, which in our case is limited to 2500 whereas most microstock agencies provide 250,000 or 500,000 on a standard license)

So it's a similar royalty amount, but for far fewer rights.
« Last Edit: September 10, 2014, 00:51 by Lee@Canva »

« Reply #110 on: September 16, 2014, 00:53 »
0
I have another question about submitting images :
Right now, I have uploaded 80% of my portfolio (the rest is not good enough).  Until a few days ago, I could see the number of approved images go up slowly every day.  Now, there are 2000 images left, partly "to be cut out" and partly "unsubmitted", and the number of approved images is not growing anymore.
The "unsubmitted" ones have a button "submit".  But if I click on it, nothing happens, the images remains "unsubmitted".
Is this a bug?  Am I supposed to click on all "submit" buttons??  Or is "unsubmitted" a way of telling me they got rejected?

« Reply #111 on: September 16, 2014, 09:55 »
0
The ones marked Unsubmitted are really unsubmittable (which probably isn't a word), at least not by the contributor.

I had a few like that and even after some were manually fixed up, a few on the next batch ended up in that state too. I contacted support and Lee manually did whatever he had to do because there was still a bug causing this problem. As I understood it, there was nothing about the files themselves, but something about their upload process. It didn't mean they were rejected.

« Reply #112 on: September 16, 2014, 10:10 »
0

ETA:  We purchase a license from our contributors each time we use your images for our own marketing.  If you read the agreements you'll find most (if not all) microstock agencies reserve the right to use your images for their own marketing without any compensation to you, the contributor.


  I'm not saying we're better, but it's all the little things like this that add up to a respectful relationship.


ok then , Mr Torrens,
... then let us say it

...
 u r better  ;)

« Reply #113 on: September 16, 2014, 12:31 »
0
The ones marked Unsubmitted are really unsubmittable (which probably isn't a word), at least not by the contributor.

I had a few like that and even after some were manually fixed up, a few on the next batch ended up in that state too. I contacted support and Lee manually did whatever he had to do because there was still a bug causing this problem. As I understood it, there was nothing about the files themselves, but something about their upload process. It didn't mean they were rejected.

Thanks Jo Ann!  That's bad news, because I've got a LOT of "unsubmittable" files.  No idea how many :  I have about 2000 files that are "to be cut out" OR "unsubmitted".  But as there is no way (yet) to sort images, I am not going to count them manually ...  ;D

« Reply #114 on: September 16, 2014, 14:27 »
+2
The ones marked Unsubmitted are really unsubmittable (which probably isn't a word), at least not by the contributor.

I had a few like that and even after some were manually fixed up, a few on the next batch ended up in that state too. I contacted support and Lee manually did whatever he had to do because there was still a bug causing this problem. As I understood it, there was nothing about the files themselves, but something about their upload process. It didn't mean they were rejected.

Thanks Jo Ann!  That's bad news, because I've got a LOT of "unsubmittable" files.  No idea how many :  I have about 2000 files that are "to be cut out" OR "unsubmitted".  But as there is no way (yet) to sort images, I am not going to count them manually ...  ;D

Hi Anyka, as Jo Ann said (thanks Jo Ann!) we have a known bug where images fall out of the review queue and end up with status "Unsubmitted".  We've patched the bug and tomorrow will return all the images that fell out into the review queue.  Apologies for the confusion.  It'll all be back to normal shortly.  :)


ETA:  We purchase a license from our contributors each time we use your images for our own marketing.  If you read the agreements you'll find most (if not all) microstock agencies reserve the right to use your images for their own marketing without any compensation to you, the contributor.


  I'm not saying we're better, but it's all the little things like this that add up to a respectful relationship.


ok then , Mr Torrens,
... then let us say it

...
 u r better  ;)


Too kind! 

« Reply #115 on: September 16, 2014, 14:36 »
0
Hi Anyka, as Jo Ann said (thanks Jo Ann!) we have a known bug where images fall out of the review queue and end up with status "Unsubmitted".  We've patched the bug and tomorrow will return all the images that fell out into the review queue.  Apologies for the confusion.  It'll all be back to normal shortly.  :)

Hallelujah!
 (I was afraid I had to find out which files, and then resubmit them!)

« Reply #116 on: September 16, 2014, 14:39 »
+2
Hi Anyka, as Jo Ann said (thanks Jo Ann!) we have a known bug where images fall out of the review queue and end up with status "Unsubmitted".  We've patched the bug and tomorrow will return all the images that fell out into the review queue.  Apologies for the confusion.  It'll all be back to normal shortly.  :)

Hallelujah!
 (I was afraid I had to find out which files, and then resubmit them!)

As you can tell, we're pretty keen on avoiding repetitive and laborious tasks for our contributors.  ;)

« Reply #117 on: September 16, 2014, 15:02 »
0
Hi all,

How does one get to the page with that info, I FTP some vectors and don't know where To go to see a status.

I do have a "brand"


My Very Best :)
KimsCreativeHub.com

« Reply #118 on: September 16, 2014, 15:06 »
+1
Hi all,

How does one get to the page with that info, I FTP some vectors and don't know where To go to see a status.

I do have a "brand"


My Very Best :)
KimsCreativeHub.com

Hi Kim, you won't see the files until they're submitted.  As I mentioned in the email, there's quite a long wait for vectors as we've only just started reviewing and we have a massive backlog.  I'll contact you with instructions when your files are submitted.  But feel free to ping me any time if you'd like an update:  lee@canva.com

Thanks for uploading! 

« Reply #119 on: September 16, 2014, 16:52 »
0
Thanks a bunch Lee :)

« Reply #120 on: September 16, 2014, 19:58 »
+1
Got my first sale over at Canva this week. I have only been with them for a few weeks and while it is not enough to retire on, it was encouraging. Just thought I would share some positive news with you all.

« Reply #121 on: September 16, 2014, 21:52 »
0
Lee, dont forget me ;)

« Reply #122 on: September 16, 2014, 22:28 »
0
Got my first sale over at Canva this week. I have only been with them for a few weeks and while it is not enough to retire on, it was encouraging. Just thought I would share some positive news with you all.

Thanks for sharing.  As someone who's been watching from the contributor perspective for a very long time, it's very interesting to see it from the inside.  It's true what the agencies have been telling us all this time - quality sells.  And if you want to make big bucks, you need high quality in high quantity.

Lee, dont forget me ;)

No danger of that happening Ana!  I can't wait for your portfolio to get to the front of the queue.  And thanks for the constant uploads too!  I've been watching them come in every so often.  :)

« Reply #123 on: September 17, 2014, 04:43 »
+7
It would be nice if there were thumbnails on the sales page so we didn't have to open every link to see what sold.

« Reply #124 on: September 17, 2014, 09:55 »
+1
It would be nice if there were thumbnails on the sales page so we didn't have to open every link to see what sold.

Yep, that's on our very long list of improvements to make to that page.  :)


 

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