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Author Topic: Canva  (Read 422423 times)

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« Reply #150 on: October 07, 2014, 15:41 »
+5
in addition to rejection reasons, we really need a way to sort or select by status -- it's impossible to tell right now how many items are accepted, how many in review, etc without manually counting


Valo

« Reply #151 on: October 07, 2014, 15:56 »
+1
in addition to rejection reasons, we really need a way to sort or select by status -- it's impossible to tell right now how many items are accepted, how many in review, etc without manually counting
I was about to post this too. The portfolio view need a massive upgrade in terms of interface, and have some useful filters.

« Reply #152 on: October 07, 2014, 16:07 »
0
I agree here too.  Since the "unsubmittable-bug" was removed, I have 2000 files being processed (or rejected, or "to be cut out", or ...), but I have no idea how many are rejected, and which ones, as they are mixed up with 4000 accepted files ...

« Reply #153 on: October 07, 2014, 18:28 »
0
in addition to rejection reasons, we really need a way to sort or select by status -- it's impossible to tell right now how many items are accepted, how many in review, etc without manually counting

Would it be possible to have right above the list a count for each status?


« Reply #155 on: October 07, 2014, 21:29 »
0
Hi guys.  We have all of this and much, much more on our list.  We know our contributor-facing systems are still quite raw and appreciate that this makes it difficult to work with us.  But we also hope you can appreciate that what we're building is significantly more than a typical microstock agency in terms of technology.  We're also in this for the long haul, which means we're focusing on building solid foundations first and leaving some of the details for a little bit later.  We'll get there eventually and hope you'll bear with us until then.

Any time you really need a status update, send me an email and I'll get back to you as soon as a can with a list.  I've just done so for the four of you now (Valo & oboy via PM).

got the email & thanks for the fast response.  seeing the actual numbers is a big step forward -- looking forward to having this done automatically

« Reply #156 on: October 07, 2014, 22:06 »
0
Hi Lee, I couldn't find a way to become a contributor through the site. The only option was sending you guys the photos via post. Am I missing something or is this the only way for now to become part of Canva?


« Reply #158 on: October 08, 2014, 09:45 »
0
I guess I am getting blind. Thanks a lot. :)

« Reply #159 on: October 09, 2014, 12:14 »
0
The oldest upload that has not shown up jet in my portfolio list was now 5 days ago. Is that in the moment normal? Last think that I was reading is that the normal time was 24 hours.

« Reply #160 on: October 09, 2014, 12:39 »
0
I'm curious about the Abort button. I used it on a file that I knew would not pass review. Nothing happened. The word "processing" appears, but the photo is still in my portfolio. I would have expected it to vanish immediately like most other sites.

« Reply #161 on: October 09, 2014, 13:00 »
0
I'm curious about the Abort button. I used it on a file that I knew would not pass review. Nothing happened. The word "processing" appears, but the photo is still in my portfolio. I would have expected it to vanish immediately like most other sites.

Most of those buttons aren't hooked up yet.  We're more of a 'set and forget' kind of agency at the moment.  Give us your files and we'll submit them for you and do our best at selling licenses to them, but the tools to micromanage your portfolio haven't risen to the top of the priority list just yet.  If you need anything specific, email me and I'll do my best to get it resolved as soon as I can.  [email protected]


w7lwi

  • Those that don't stand up to evil enable evil.
« Reply #163 on: October 10, 2014, 12:37 »
0
Lee, here's a thought that might relieve at least a part of the review backlog:

We know that clean PNG files are far and away the best sellers on the CANVA site.  Also that the initial computer review looks for solid, plain backgrounds, regardless of file type, before routing the files to either review or cut-out. Would it be possible to tweak the computer algorithm to check for both a plain background and a PNG file type?  When this combination is identified, the file would be routed to a special review group or be given some sort of special priority which could quickly confirm through the RGB BG check that the cut-out is clean and that the isolated subject is suitable.  If acceptable, the file would immediately be put up for sale.  This would have the effect of quickly moving high value files through the system and getting them before the buyers in an expeditious time frame, increasing the opportunity for increased revenue for both CANVA and the contributors, as well as reducing the normal review queue.

I don't know what would be involved in implementing this procedure, nor whether or not you receive enough good PNG files to warrant such a change.  But thought I'd pass it on just in case it could be of some value to you.

« Reply #164 on: October 10, 2014, 13:30 »
+1
Lee, here's a thought that might relieve at least a part of the review backlog:

We know that clean PNG files are far and away the best sellers on the CANVA site.  Also that the initial computer review looks for solid, plain backgrounds, regardless of file type, before routing the files to either review or cut-out. Would it be possible to tweak the computer algorithm to check for both a plain background and a PNG file type?  When this combination is identified, the file would be routed to a special review group or be given some sort of special priority which could quickly confirm through the RGB BG check that the cut-out is clean and that the isolated subject is suitable.  If acceptable, the file would immediately be put up for sale.  This would have the effect of quickly moving high value files through the system and getting them before the buyers in an expeditious time frame, increasing the opportunity for increased revenue for both CANVA and the contributors, as well as reducing the normal review queue.

I don't know what would be involved in implementing this procedure, nor whether or not you receive enough good PNG files to warrant such a change.  But thought I'd pass it on just in case it could be of some value to you.

Thanks for the suggestion.  I love that you're thinking this deeply about us and our processes!  On behalf of the team, we're honoured. 

There's actually a slightly different implementation that achieves some of the same things you're suggesting already in place, and a lot of plans to improve it when the relevant resources are available.  But we don't get that many PNGs uploaded, aside from a few smart 3D guys who're re-rendering their portfolios with transparency, in which case we don't need to review the quality of the cutout.  We also still need to check PNGs for all the same issues that we check on JPGs, so they can't go through any quicker.

Also, just to clarify, I've stated that 'all other things being equal' a PNG will sell better than a JPG.  That doesn't mean that PNGs are our best selling files.  See the difference?  While PNGs are selling really well, and their ratio of sales is much higher (there's FAR fewer PNGs), all of our top selling images are JPGs.  And for this reason, we don't want to give them any special priority. 

Having spent so much time as a contributor looking at the black boxes that are microstock agency processes, it's very interesting to be seeing it from the inside.  Especially in a business that is so different to a typical microstock agency.  So I totally understand the frustration and the "why can't they just...." feeling.  :)

« Reply #165 on: October 10, 2014, 14:20 »
0
Just a curious question ... 
Who came up with the idea of Canvas?  I don't mean the name, but the idea itself to offer this new service, as it's something really new (as far as I know).

« Reply #166 on: October 10, 2014, 14:26 »
+1
Just a curious question ... 
Who came up with the idea of Canvas?  I don't mean the name, but the idea itself to offer this new service, as it's something really new (as far as I know).

Two of the co-founders:  Melanie Perkins and Cliff Obrecht.  Search "Melanie Perkins" on YouTube and you'll see her tell the story of how Canva came about in lots of different interviews.  You'll notice she has the story down pat!  ;)

PZF

« Reply #167 on: October 13, 2014, 15:37 »
0
Hmmmm...confused by technology here!
I work in AdobeRBG then turn to SRGB JEG for upload.
As I understand it (maybe wrong!) to submit PNGs it would be necessary to
 
tart up the file in TIFF and save it as basic main document
then re-save as a  PNG from the TIFF fro Canva
then return to the TIFF and save it again as JPEG for everybody else?

Sounds like a pesky extra little routine - is it really worth it?
Let alone having 3 copies of every file.
Or have I got it all wrong.....

« Reply #168 on: October 13, 2014, 16:37 »
0
...
Or have I got it all wrong.....

Not all, but some :)

The only reason you'd offer a PNG to Canva is for a file with a transparent background - JPEG cannot have transparency. Not sure what subset of your portfolio would fall into that category, but it's a big win for the user to have objects with a transparent background ready to overlay on their design.

w7lwi

  • Those that don't stand up to evil enable evil.
« Reply #169 on: October 13, 2014, 17:50 »
+1
Anyone having trouble with FTP uploading to CANVA today?  I just tried to upload several files and the system seemed to go crazy.  I've no idea whether any files made it through or not.

« Reply #170 on: October 13, 2014, 17:59 »
0
Anyone having trouble with FTP uploading to CANVA today?  I just tried to upload several files and the system seemed to go crazy.  I've no idea whether any files made it through or not.

Yeah I tried a couple times today starting this morning and as of a few minutes ago, I still can't upload. Not sure what is going on but hopefully they will see the replies here and look at it...

« Reply #171 on: October 14, 2014, 08:05 »
0
Here too, just this morning.

« Reply #172 on: October 14, 2014, 11:10 »
0
FTP is not working for me too since yesterday.

bgv

« Reply #173 on: October 14, 2014, 13:14 »
0
Hi Lee!

Vector artist question. Due to vector files processing huge delay, is it acceptable way to convert collection of isolated vector objects in to png images with transparency and upload them to Canva to fast get in and get first sales as fast as possible?

« Reply #174 on: October 14, 2014, 15:31 »
0
Waiting patiently (sort of) for my review to go through ....


 

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