This might have already been answered, but is there a way to view your portfolio that is actually approved and online? I know there is a Portfolio link in the menu, but it doesn't seem to be able to display simply which files are online/approved?

This might have already been answered, but is there a way to view your portfolio that is actually approved and online? I know there is a Portfolio link in the menu, but it doesn't seem to be able to display simply which files are online/approved?

Here's how I do it: Select Your Portfolio from the pulldown.  Click on any of the pictures in your portfolio, whether or not they're approved.  Then click on your username on the right side of the page.  That will bring up a display of your approved images.  Or it would, if the site wasn't giving errors at the moment.

Awesome, thanks for the helpful replies.

Or simply: https://www.canva.com/YourUserName

where (obviously) you have to replace YourUserName by your user name 

Thanks Dirkr! 

Christmas images sell right up to Christmas day.  Maybe the majority plan ahead but I always see sales in December and I have only a few Christmas images.

We were still very small last Christmas so we don't have much data on it, but I suspect that's true.  We're doing all we can to get images online as soon as possible, allowing for the aforementioned priorities.  So if we can get them online before Christmas, we will. 

Ftp has stopped working for me - it happened a couple of days ago - my ftp says it's not getting the 'greeting' from their ftp.

Per Canva, the problem is not their end but all other ftp working here.

If people can confirm that it IS just me with this problem then I'd be grateful.

Ta.

OK - thanks. I have re-setup my ftp and it looks like we have action again.....
Cheers.

Still looking forward to selling on this site, but I do hope the vector problems are being solved ASAP. I've uploaded my vectors in August, that's 3 months ago. I've not received any confirmation or follow-up about my files, so I'm wondering how much longer I'll have to wait.

Quote from: Noedelhap on November 20, 2014, 17:05

Still looking forward to selling on this site, but I do hope the vector problems are being solved ASAP. I've uploaded my vectors in August, that's 3 months ago. I've not received any confirmation or follow-up about my files, so I'm wondering how much longer I'll have to wait.

Believe me that we're looking forward to selling your content for you, but there's some things we need to get right first.  We know we're asking for an extreme amount of patience, but we hope you can ride it out with us.  You can email me directly ([email protected]) any time and I'll tell you exactly how many files of yours we have.  In terms of how long you'll have to wait, I can't say with any great certainty, but I'd expect you'll be waiting at least another three months.  At least.  Sorry I don't have any better news for you at this time, but we do appreciate the fact that you've taken the time to upload to us. 

Thanks for your quick response.

It's indeed a long waiting time, I was kinda hoping perhaps the files would go online at the beginning of the new year. But I've confidence that it'll work out, so I'll stick around some longer.

...We knew the long wait would be painful, but we were hopeful that people would understand and appreciate that we're working on the fundamentals first and building something with a long-term outlook.

There are very few businesses out there (licensing stock images/illustrations/footage, etc.) that are trying something new. For the most part everyone wants to be the next Shutterstock and so many with no real big idea to separate them from all the other agencies have just failed.

So, much as I'd like to have Canva fully operational, it's so refreshing to have someone trying to innovate for the long haul that many of us are willing to wait out the beta. And I'm not that far from my first payout with only 220 of my images online which is generally encouraging.

Are we looking at another three months for photo reviews as well or was that just illustrations?

Lee my FTP don�t work!!!    can you take a look please!

Are we looking at another three months for photo reviews as well or was that just illustrations?

It's minimum 3 months for photos.  Vectors will be even longer for those who signed up relatively recently. 

Lee are you not worried you will end up with a backlog too big to overcome? If your waiting time is 6 months by now, how big will it be in 3 months from now?

It is a big concern as images not online are images not sold. On the other hand, a smaller database means more sales for me. But if you start to lose customer due to the backlog, you might have shot yourself in the foot.

I understand fundamentals need to be sorted, but you also need sales and growth. I think at this point it is almost a case of being too successful.

An idea, maybe established and/or experience stock shooters (Canva contribs) on this forum are willing to help out with the review queue until it is back to somewhat normal. If you pay 2 cents to every image reviewed, some people might be willing to help out.  CanStockPhoto also hires reviewers actively from their contributor base.

It could be well worth the investment. I am interested, if needed, to help out.

Just give it a thought.

We won't lose customers from the backlog.  First, they don't know there's a queue.  Second, there's well over 1 million files in the collection and a relatively small 'few-hundred-thousand' in the queue, so getting those files online isn't likely to make that much of a difference to customers.  However, what we can see making a HUGE difference to customers is the quality of the search results.  Since we've been doing this work on search, conversion has gone way up.  So for both the business as a whole and for our existing contributors, it's an obvious choice to do what we're doing. 

No, I'm not in the least bit worried the backlog will be too big to overcome.  Our review system is easily scalable, and we've just stopped accepting everyone who applied to become a contributor. 

We have sales and we have amazing growth.  Talk to a couple of our top contributors about how much their royalties are growing every month.  We paid over 50 people more than $100 last month, and the top guys are around $1000 per month now.  Royalty growth percentage is in mid double-digits every *month*. 

Thanks for your offer of reviewing too, but we're happy doing it in-house at this time. 

Thanks also for thinking so much about us and our strategy.  We're still chuffed every time we see people doing this.  It's great to feel important. 

Quote from: ana on November 22, 2014, 13:22

Lee my FTP don�t work!!!    can you take a look please!

Every weekend lately. Mine is down too!

I don't think it's the weekends, but our FTP server hasn't been the most reliable lately.  The new FTP system is approaching testing phase.  It's distributed and redundant, so will be much more stable than our current single-box solution.  It'll also use your Canva login credentials instead of the separate ones you use now.  It'll still be a few months at the current pace, but hopefully worth the wait.  We'll keep regularly rebooting the existing box until then, but please do continue to let us know when it's not working for you. 

Having 25% of images in backlog is not relatively small imo. Anyway, thanks for the answer. I'll await patiently for my hundreds of files to be reviewed.