FTP is working!!! Thankyou Lee!!! 

If they had a bridge similar to SS and bs.  Not the case here. 

Lee will you let us know when you change FTP :-)

Absolutely.  There'll be a newsletter go out with all the details. 

Having 25% of images in backlog is not relatively small imo. Anyway, thanks for the answer. I'll await patiently for my hundreds of files to be reviewed.

I just said "more than a million".  Maybe it's 3 million making it 10% waiting in the queue.    It's not, but somewhere in between. 

Lee,

Your company is awesome! Hitting payout fairly fast now! Looking forward to next year!

Bb

Thanks!  This is just the beginning!! 

FTP is working!!! Thankyou Lee!!! 

You're welcome.  Hopefully we'll be off this flaky system in the coming months and we won't have to reboot it so often. 

I am wondering if it wouldnt make sense for some of these new agencies to just leverage the other agencies in terms of the review process, meaning when we submit files, we could just include the file ID# from 2 or 3 agencies where the file has already been approved, and then let the new agency just use that as proof the file will pass inspection. Seems like its a lot of wasted review time and money paid to review images that have already been approved by multiple agencies.

A similar idea has been given quite a bit of thought given many of the big microstock agencies use the same supplier to provide their reviewing.  But they all review for different things, don't want to share the IP they've paid for, have different preferences of quality vs speed, and different threshold for what's acceptable and what's not.  In short, it's not simple when you dig down into the details. 

that would be an enormous amount of work for anyone with more than a coupla hundred images - one of the best points about canva is just upload to submit - no tagging with categories and other busywork

Don't expect it to be this simple forever. 

Lee

Something is not working on the site, all I get now is

You don�t have any notifications.
Ah, sweet, silent tranquility.

I can't seem to be able to check sales . . . . .

Yes, we�ve just enabled some new social features which seem to be hiding the contributor menu items for some users.  While we work to fix this, you can access the pages via the below addresses.  Note that you have to be switched to your contributor brand for these to work.  

https://www.canva.com/portfolio
https://www.canva.com/sales
https://www.canva.com/payments 
https://www.canva.com/brand 

Ugh, no!  Don't use that stupid "gravatar" system to pull an icon for me.  Let me upload something.

Whew!

Yay, got my 1st image online. Is there any way of editing the description .. when I click the Edit button, nothing happens.

Hi Wendy, I'm looking into that with the engineers.  I'll get back to you asap. 

The last batch of images I uploaded via ftp disappeared and they never appeared in my pending portfolio or anywhere else as far as I can tell - how long should that take and/or am I missing something.

certainly more images - no thumbs yet, but when they show up I can see - I might have repeated a batch when nothing happened after a few days...

Yes, the thumbs take an hour or two when I submit a few days worth of images all together. 

Lee - just a quick question.  As you recall I hit the payout threshold early in the month.  Will the payout that's made next month be through the entire month of November or only some portion thereof?

Thanks,
Russ

note for those wondering ... payout in less than 2 months with just over 80 images on line.  Others still hung up in the processing/pending fiasco.

The payout is just whatever outstanding royalties were in your account at the end of the month.  So the payments going out in the next few days will be for your unpaid royalty balance as at November 30, 11:59pm (although it's never *that* accurate - usually sometime on the 1st of the month). 

So yes, the payment includes all of November.