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Author Topic: Canva  (Read 422406 times)

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« Reply #275 on: December 16, 2014, 08:07 »
+1
Now that some of my newer uploads have been approved, it looks like you are changing the metadata (title, description, keywords). Is this true? I have seen a few files where keywords seem to have disappeared...
@Lee: can you confirm?
And if so, why do you delete keywords?


No, we don't change titles or descriptions.  If they're not in the IPTC our reviewers will make up some basic ones for you, but you're welcome - even encouraged - to overwrite it with your own.  Our reviewers are instructed not to invest too much time in it, so it's always very basic. If you're 100% sure the metadata is embedded and it's coming through as totally different, let me know.  To my knowledge we haven't had any issues with IPTC metadata extraction. 

We have a process where some keywords we consider irrelevant are removed, but this is part of search optimisation, not review, and so isn't happening very much.  It'll also just be a keyword here and there, not all keywords.  If you're finding that most of your keywords are gone, it's likely an issue with the embedded metadata as above with the title & description.  In which case, also please let me know.

Just so you know, almost all agencies delete keywords as part of search optimisation. Sometimes they're removed from the list and you can add them back again if you notice. Other times they have a separate 'exclude keywords' field which isn't shown to the contributor, so you'll still see the keyword on the list, but it'll never appear in search results for that keyword.



« Reply #276 on: December 16, 2014, 08:37 »
0
Thanks for the quick response.
It's certainly no general problem with Metadata import, I just see some changed titles / descriptions (slight changes, I'm absolutely fine with that) and had the feeling that single keywords are missing (things like specific location information  on wildlife shots, which I think are useful), but I'll check the keywords later today and see how much that really is (need to do some comparisons with my saved IPTC data at home).

Anyway, it was mainly curiosity on my part.

« Reply #277 on: December 16, 2014, 08:42 »
0
Thanks for the quick response.
It's certainly no general problem with Metadata import, I just see some changed titles / descriptions (slight changes, I'm absolutely fine with that) and had the feeling that single keywords are missing (things like specific location information  on wildlife shots, which I think are useful), but I'll check the keywords later today and see how much that really is (need to do some comparisons with my saved IPTC data at home).

Anyway, it was mainly curiosity on my part.

Ok, cool.  The keywords we're removing now aren't anything that specific.  They're mainly commonly-searched single keywords.  This time of year everyone puts "snowflake" on every image.  Title:  Team of Business People Meeting in a Boardroom.  Keywords: business, snowflake.  It's highly unlikely specific place names have been removed intentionally by us. :)

« Reply #278 on: December 16, 2014, 08:45 »
0
Thanks for the quick response.
It's certainly no general problem with Metadata import, I just see some changed titles / descriptions (slight changes, I'm absolutely fine with that) and had the feeling that single keywords are missing (things like specific location information  on wildlife shots, which I think are useful), but I'll check the keywords later today and see how much that really is (need to do some comparisons with my saved IPTC data at home).

Anyway, it was mainly curiosity on my part.

Ok, cool.  The keywords we're removing now aren't anything that specific.  They're mainly commonly-searched single keywords.  This time of year everyone puts "snowflake" on every image.  Title:  Team of Business People Meeting in a Boardroom.  Keywords: business, snowflake.  It's highly unlikely specific place names have been removed intentionally by us. :)

I'll check that in detail. Not unlikely that I forgot to insert some keywords in the first place and now miss them appearing on your site  ;)
You'll always have to accept the possibility that the bug is sitting behind the keyboard... 8)


BD

« Reply #280 on: December 16, 2014, 13:15 »
0
What does the rejection reason (S) mean?

« Reply #281 on: December 16, 2014, 16:34 »
0
What does the rejection reason (S) mean?

Soft reject. The actual reason isn't currently displayed. We'll be adding that soon - it's close to the top of the list. 

« Reply #282 on: December 16, 2014, 16:44 »
0
Why can't I find a link to my portfolio?  I would think my icon would lead there, or something.  Or am I missing it?

« Reply #283 on: December 16, 2014, 17:08 »
0
Why can't I find a link to my portfolio?  I would think my icon would lead there, or something.  Or am I missing it?



« Reply #284 on: December 16, 2014, 17:14 »
0
That just gives me the "backstage" look.  I want a link to "canva.com/seanlockephotography" - my online "storefront".

« Reply #285 on: December 16, 2014, 17:20 »
0
That just gives me the "backstage" look.  I want a link to "canva.com/seanlockephotography" - my online "storefront".

That link doesn't exist yet but I'll have it added to the list. 

There's very little exposure to that page for customers, which is why it's never been a priority.  They have to hover over a thumb in the search results, click the little 'i' icon to go to the image detail page, and then click through from there to your profile via your brandname. 

And there's good reason for why it's never been a priority: if they find an image, there's no way to get it into a design from that page (yet). It's not like a typical agency where they can download it, or add it to a lightbox. In Canva they have to be in the design to add an image.

So on Canva, it's not at all a "storefront", but we have big plans for making it more functional and enabling customers to flag images they like from those pages. Stay tuned.  :)

« Reply #286 on: December 16, 2014, 17:21 »
0
That just gives me the "backstage" look.  I want a link to "canva.com/seanlockephotography" - my online "storefront".

Okay, go to Your sales, click on any sale, then click on your name, next to the image.    Or..go to your portfolio and click on any approved photo, then click on your name. That takes you to your "storefront".  It's the best way to check newly approved photos.
« Last Edit: December 16, 2014, 17:48 by rimglow »

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« Reply #287 on: December 16, 2014, 17:38 »
0
Just to chime in Lee, I have had 2 images approved that have definitely had the titles and description data changed by the reviewer. I'm looking at the IPTC as I write this, and can see the difference.

It didn't fuss me too much, as it was the specific place details that were changed to something much more generic. But it was changed.

« Reply #288 on: December 16, 2014, 17:42 »
0
Just to chime in Lee, I have had 2 images approved that have definitely had the titles and description data changed by the reviewer. I'm looking at the IPTC as I write this, and can see the difference.

It didn't fuss me too much, as it was the specific place details that were changed to something much more generic. But it was changed.

Leave it with me.  Heads will roll!

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« Reply #289 on: December 16, 2014, 19:27 »
0
Just to chime in Lee, I have had 2 images approved that have definitely had the titles and description data changed by the reviewer. I'm looking at the IPTC as I write this, and can see the difference.

It didn't fuss me too much, as it was the specific place details that were changed to something much more generic. But it was changed.

Leave it with me.  Heads will roll!

Watch out Canva Work Experience kid! :)

« Reply #290 on: December 16, 2014, 19:32 »
0
Just to chime in Lee, I have had 2 images approved that have definitely had the titles and description data changed by the reviewer. I'm looking at the IPTC as I write this, and can see the difference.

It didn't fuss me too much, as it was the specific place details that were changed to something much more generic. But it was changed.

Leave it with me.  Heads will roll!

Watch out Canva Work Experience kid! :)

hehe

Lee I have sent you an email with specifics that might help ...

« Reply #291 on: December 16, 2014, 20:10 »
0
Good points about the workflow.  Thx!

« Reply #292 on: December 18, 2014, 11:43 »
-5
I guess my portfolio must suck big time for these supergiants of microstock as I got a quick slapdown after enquiring about being a contributor for them.

Oh well! ::)

« Reply #293 on: December 18, 2014, 12:49 »
+9
I guess my portfolio must suck big time for these supergiants of microstock as I got a quick slapdown after enquiring about being a contributor for them.

Oh well! ::)

Actually, you got a polite decline.  Rejecting portfolios doesn't imply we think we're giants of microstock, just that we're aiming for a higher-than-typical quality level.  We indeed reject portfolios that "suck big time", but we also reject some pretty decent portfolios too.  Some rejected contributors ask for advice on what we think they need to improve most.  I think that's quite a smart way to respond. 

PZF

« Reply #294 on: December 24, 2014, 04:04 »
0
Anybody know what
Rejected (H)
and
Rejected (S)
mean - the H and S bit, obviously!
Primarily out of interest but also had a couple of really nice Easter backgrounds rejected with these codes....
?

« Reply #295 on: December 24, 2014, 04:13 »
0
Anybody know what
Rejected (H)
and
Rejected (S)
mean - the H and S bit, obviously!
Primarily out of interest but also had a couple of really nice Easter backgrounds rejected with these codes....
?
Lee said H was hard rejection so I guess S is soft rejection, what that actually means I am not sure though.

« Reply #296 on: December 24, 2014, 12:27 »
+1
I think a soft rejection is the equivalent of iStock's "Can Resubmit" and hard the equivalent of "No Resubmit".  So something missing a model/property release might be a soft rejection and something out of focus a hard rejection? If the subject matter is something they don't want, then it'd probably be hard rejection as it's not something you can fix

SME

« Reply #297 on: December 24, 2014, 18:47 »
+2
I don't mind waiting for approvals for what I feel is one of the best contributor and end user business models in the industry now.

PZF

« Reply #298 on: December 26, 2014, 02:53 »
0
Thanks for replies!

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« Reply #299 on: December 26, 2014, 17:55 »
0
Hey Lee, just had a bunch of images approved over the last 2 days, but it seems they don't have watermarks?

Also, just to make your day, a few of the titles were changed too!

But the bigger issue is the missing watermark - could you take a look?


 

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