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« Reply #475 on: March 20, 2015, 14:25 »
0
nice going on reducing the backlog -- I've had 2000 images added in the past 2 weeks

when will the total images reflect the actual number submitted?  recent uploads don't show up in the total

When did you submit those 2000 ?  Just asking because my backlog of almost 1800 files is not moving at all (since September/October).


« Reply #476 on: March 20, 2015, 15:12 »
0
nice going on reducing the backlog -- I've had 2000 images added in the past 2 weeks

when will the total images reflect the actual number submitted?  recent uploads don't show up in the total

When did you submit those 2000 ?  Just asking because my backlog of almost 1800 files is not moving at all (since September/October).

not sure -- I had 6300 in the pipeline when they announced they were changing to review oldest first, so sometime last summer or fall;  5100 have been accepted (including many that were sent in while they were reviewing newest first)

Semmick Photo

« Reply #477 on: March 20, 2015, 15:13 »
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How can you see what is accepted? I need to go through every single page and count.

« Reply #478 on: March 20, 2015, 15:14 »
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Fotografer, can you say something more about your idea?  ;D

Hi Ariene. Anyone can register on Canva as a user.  Sounds like that's what you've done. 


I uploaded 40 photos a few months back. I just checked that they have been approved and I have my first sale. 8) Keep them coming! I will upload more photos in the mean time. *excited*

P.S. And a quick suggestion. Is there a way to add a bigger thumbnails (pop-up thumbnails) for the content in the search engine as I find it pretty hard to see what the photo looks like. I have to add it to the project canvas in order to get a real feel of it and then delete it.

I made the same suggestion when I saw the first shell of the Canva designer over two years ago. The fact it hasn't been address in all that time is a pretty clear indicator that it's not important to the decision makers.  I think they like people having to add it and remove it.  Gets them interacting with the system more.  But that's just pure speculation.  Our UX experts know what they're doing.  :)

nice going on reducing the backlog -- I've had 2000 images added in the past 2 weeks

when will the total images reflect the actual number submitted?  recent uploads don't show up in the total

Thanks.  We've been working very hard.  The backlog is almost complete, and I'd like to thank everyone for your patience. 

But of course all the images we didn't submit while we worked on the backlog create a new backlog.  Backlog#2, if you like.  As stated in response to the complaints that prompted us focussing 100% on the backlog, after it's done, we'll be going through the unsubmitted files in the order that contributors signed up.  If you signed up really early, your images will all be submitted in the next couple of weeks.  If you signed up relatively late, then you have a bit more to wait. 

Mathematically, we have capacity to catch up on backlog#2 quicker than we did on backlog#1, assuming we don't see any significant increase in the quantity of submissions. 

How long is the response time for canva to get back to you once you register?


If you register on the website, the response is near instant.  It's fully automated. 

If you apply to become a contributor, it's usually within 24 hours, except on weekend.  If you've applied and haven't heard back, email me. 

nice going on reducing the backlog -- I've had 2000 images added in the past 2 weeks

when will the total images reflect the actual number submitted?  recent uploads don't show up in the total

When did you submit those 2000 ?  Just asking because my backlog of almost 1800 files is not moving at all (since September/October).

For files in the backlog, the date you uploaded them has no impact on when they get reviewed.  If they're not all reviewed by next Friday, email me and I'll look into it for you. 

« Reply #479 on: March 20, 2015, 16:02 »
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For files in the backlog, the date you uploaded them has no impact on when they get reviewed.  If they're not all reviewed by next Friday, email me and I'll look into it for you.

Lee, I submitted around 6000 files months ago, and I have about 4000 approved files, and probably a lot of "to be cut out" files.
Please don't ask me to check if the difference of about 1900 files are ALL to be cut out, or also non-approved ones.  How can I check this?  It would mean to browse 300 pages, one by one ...

« Reply #480 on: March 20, 2015, 19:54 »
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For files in the backlog, the date you uploaded them has no impact on when they get reviewed.  If they're not all reviewed by next Friday, email me and I'll look into it for you.

Lee, I submitted around 6000 files months ago, and I have about 4000 approved files, and probably a lot of "to be cut out" files.
Please don't ask me to check if the difference of about 1900 files are ALL to be cut out, or also non-approved ones.  How can I check this?  It would mean to browse 300 pages, one by one ...

Thanks Anna, I've just emailed you your full portfolio stats. 

Semmick Photo

« Reply #481 on: March 21, 2015, 04:48 »
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For files in the backlog, the date you uploaded them has no impact on when they get reviewed.  If they're not all reviewed by next Friday, email me and I'll look into it for you.

Lee, I submitted around 6000 files months ago, and I have about 4000 approved files, and probably a lot of "to be cut out" files.
Please don't ask me to check if the difference of about 1900 files are ALL to be cut out, or also non-approved ones.  How can I check this?  It would mean to browse 300 pages, one by one ...

Thanks Anna, I've just emailed you your full portfolio stats.
hi lee could you do the same for me please?

« Reply #482 on: March 21, 2015, 12:06 »
0

 
For files in the backlog, the date you uploaded them has no impact on when they get reviewed.  If they're not all reviewed by next Friday, email me and I'll look into it for you.

I don't know how many there are left since there's no way to tell reviewed, rejected, pending, etc  -- can you email me a status report

also, how many images are there that have been ftp'd but aren't listed yet?


Semmick Photo

« Reply #484 on: March 22, 2015, 03:09 »
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Thank you Lee!

« Reply #485 on: March 27, 2015, 10:31 »
+1
Wow! Canva has just about caught up reviewing my entire portfolio, including submissions from late last week. 100 approved today alone.
Good job Canva!  :)

« Reply #486 on: March 27, 2015, 10:41 »
0
Wow! Canva has just about caught up reviewing my entire portfolio, including submissions from late last week. 100 approved today alone.
Good job Canva!  :)

Yes, having completed the backlog we're now working through the files uploaded while we were reviewing the backlog.  We're going through contributor by contributor in the order of signup, so early adopters like yourself are already up to date.  Hopefully only another few weeks before we're up to date with everybody.  :)

« Reply #487 on: March 27, 2015, 10:49 »
0
Wow! Canva has just about caught up reviewing my entire portfolio, including submissions from late last week. 100 approved today alone.
Good job Canva!  :)

Yes, having completed the backlog we're now working through the files uploaded while we were reviewing the backlog.  We're going through contributor by contributor in the order of signup, so early adopters like yourself are already up to date.  Hopefully only another few weeks before we're up to date with everybody.  :)

Thanks Lee, any estimation of when will the pending cut-out files be on-line?

« Reply #488 on: March 27, 2015, 10:50 »
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Yes, having completed the backlog we're now working through the files uploaded while we were reviewing the backlog.  We're going through contributor by contributor in the order of signup, so early adopters like yourself are already up to date.  Hopefully only another few weeks before we're up to date with everybody.  :)

And what about the files that need to be resubmitted (by Canva) due to technical error?  Last week you said I had 489 like that.  I suppose they have not been resubmitted yet, since my total number of accepted files has not changed.

« Reply #489 on: March 27, 2015, 10:52 »
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What does Rejected(S) mean?  Also, I have a couple of really early ones, like MAA32Ek_Ip8 that just say "Processing" and some from the same series, like MAA32OE5CoI that say Pending Cut Out, even though it isn't a white background.
« Last Edit: March 27, 2015, 10:58 by Sean Locke Photography »

« Reply #490 on: March 27, 2015, 11:14 »
0
Wow! Canva has just about caught up reviewing my entire portfolio, including submissions from late last week. 100 approved today alone.
Good job Canva!  :)

Yes, having completed the backlog we're now working through the files uploaded while we were reviewing the backlog.  We're going through contributor by contributor in the order of signup, so early adopters like yourself are already up to date.  Hopefully only another few weeks before we're up to date with everybody.  :)

Thanks Lee, any estimation of when will the pending cut-out files be on-line?


I recommend you don't hold much expectation for isolated files being cut out by us.  We already have close to 1 million in the queue, and we pay a high per-file price to have them cut out to a high quality standard.  We're looking through the queue for super high quality files on the subjects that are in demand from our customers, and prioritising these.  And it's still going very slow due to the cost. 

It's possible the files you have in the cutout queue will come through shortly, but it's more likely they'll take years, and certainly possible that some will never be done. 

So that's why I encourage you not to have your expectations for isolated images too high. 

You're always welcome to cut them out yourself if you think it's worthwhile, but please send me a test file before you invest too much time in it.  We have very high standards for the quality of the cutout. 

Yes, having completed the backlog we're now working through the files uploaded while we were reviewing the backlog.  We're going through contributor by contributor in the order of signup, so early adopters like yourself are already up to date.  Hopefully only another few weeks before we're up to date with everybody.  :)

And what about the files that need to be resubmitted (by Canva) due to technical error?  Last week you said I had 489 like that.  I suppose they have not been resubmitted yet, since my total number of accepted files has not changed.

We're still working on those.  They're more complicated than the backlog, but I won't forget.  I get questions about these daily and I'm working closely with the engineers to get them sorted out properly. 

What does Rejected(S) mean?  Also, I have a couple of really early ones, like MAA32Ek_Ip8 that just say "Processing" and some from the same series, like MAA32OE5CoI that say Pending Cut Out, even though it isn't a white background.

It means Soft Rejection, the image can be submitted if the issue is corrected.  But we're not yet telling you what the issue is - it's on the list to do so.  Shoot me the Media ID for any where you want the reason. 

I just updated MAA32Ek_Ip8, putting it into the cutout queue along with MAA32OE5CoI.  The background doesn't have to be white for it to be considered isolated. 

« Reply #491 on: March 27, 2015, 11:24 »
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It means Soft Rejection, the image can be submitted if the issue is corrected.  But we're not yet telling you what the issue is - it's on the list to do so.  Shoot me the Media ID for any where you want the reason. 

I just updated MAA32Ek_Ip8, putting it into the cutout queue along with MAA32OE5CoI.  The background doesn't have to be white for it to be considered isolated.

Oh, I was hoping it would go the other way - the blue background makes a better copyspace than white would, imo...  MAA32CZPjPk was approved with the blue.  MAA32PemiyA is also processing.

This whole series was Rejected(s)
MAA_qfOe_ZE
MAA_qQw3kMg
MAA_qS9_nzM
MAA_qUOMiKk
MAA_qZ05Caw
MAA_qWZxyjM
MAA_qRYfblE
MAA_qbr7Pp0
MAA_qbojZGs
MAA_qW7gghA
MAA_qVv9GvM
MAA_qURLjtY

« Reply #492 on: March 27, 2015, 12:38 »
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It means Soft Rejection, the image can be submitted if the issue is corrected.  But we're not yet telling you what the issue is - it's on the list to do so.  Shoot me the Media ID for any where you want the reason. 

I just updated MAA32Ek_Ip8, putting it into the cutout queue along with MAA32OE5CoI.  The background doesn't have to be white for it to be considered isolated.

Oh, I was hoping it would go the other way - the blue background makes a better copyspace than white would, imo...  MAA32CZPjPk was approved with the blue.  MAA32PemiyA is also processing.

This whole series was Rejected(s)
MAA_qfOe_ZE
MAA_qQw3kMg
MAA_qS9_nzM
MAA_qUOMiKk
MAA_qZ05Caw
MAA_qWZxyjM
MAA_qRYfblE
MAA_qbr7Pp0
MAA_qbojZGs
MAA_qW7gghA
MAA_qVv9GvM
MAA_qURLjtY


Yes, it's a complicated policy.  At the moment, everything isolated, white or otherwise, doesn't go into the library.  If it slips through and we find it later, we take it out and put it into the cutout queue.  I've just done that with MAA32CZPjPk. 

That series was rejected because we currently have a policy of not accepting images that are photos with artificial snowflakes, stars, bokeh or little dots scattered over the image.  The policy was put in place to keep out some pretty awfully tarnished images and we collectively decided we didn't want to include those images.  Yours are somewhat more tastefully done, but the policy applies.  We're happy to take the original image without the other stuff overlaid, although in this specific case, these images would subsequently go into the cutout queue. 

Also to clarify for everyone, even if the overlaid stuff isn't artificial and is done in-camera (fairy lights in the background, etc), if it doesn't integrate perfectly into the photo, then this policy applies. 

We have a lot of unusual policies like this.  Some may change, but most won't.  I'll try to explain them as best I can as they come up. 

« Reply #493 on: March 27, 2015, 13:00 »
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Among the (about) 1000 images "to be cut out", I find many photos that I consider as impossible to cutout.  These are photos on a black background (100% black), with the subject partly in dark shadow.  If such a subject is cut out and placed on a white backdrop, it will be HORRIBLE.  If it's meant to be placed on a black background, why cut it out at all?  (example : MAA4-Qu36ww).
Other (IMHO) impossible cut-outs are :  a white lightning against a black sky, a transparant piggy bank, burning candles, a glass of champaign (with the black wall shining through), flowers growing in the snow ...

I'm not asking you to look into these individual files, I'm just asking :  will these be cut out anyway, or "thrown back" into the collection.  And if a file is unusable in the cutout version (because of the shadows or color cast), will the original non-cutout be available?

« Reply #494 on: March 27, 2015, 13:06 »
0
They're actually (aside from the one obvious one) Christmas lights poked through the blue velvet background.  Takes quite a bit of time and duct tape. :)

« Reply #495 on: March 27, 2015, 13:20 »
0
They're actually (aside from the one obvious one) Christmas lights poked through the blue velvet background.  Takes quite a bit of time and duct tape. :)

Sounds interesting, may i see one of them Sean?



« Reply #498 on: March 27, 2015, 14:16 »
0
Among the (about) 1000 images "to be cut out", I find many photos that I consider as impossible to cutout.  These are photos on a black background (100% black), with the subject partly in dark shadow.  If such a subject is cut out and placed on a white backdrop, it will be HORRIBLE.  If it's meant to be placed on a black background, why cut it out at all?  (example : MAA4-Qu36ww).
Other (IMHO) impossible cut-outs are :  a white lightning against a black sky, a transparant piggy bank, burning candles, a glass of champaign (with the black wall shining through), flowers growing in the snow ...

I'm not asking you to look into these individual files, I'm just asking :  will these be cut out anyway, or "thrown back" into the collection.  And if a file is unusable in the cutout version (because of the shadows or color cast), will the original non-cutout be available?

Yes, there's lots of images that will be near impossible to cut out, or will not look good when they are.  These probably won't ever be cut out, but the current policy is to keep these kinds of images out of the collection.  Keeping them in the cutout queue is how we're currently doing that. 

They're actually (aside from the one obvious one) Christmas lights poked through the blue velvet background.  Takes quite a bit of time and duct tape. :)

Cool.  The things we do for stock!

w7lwi

  • Those that don't stand up to evil enable evil.
« Reply #499 on: March 27, 2015, 18:21 »
0
Wow! Canva has just about caught up reviewing my entire portfolio, including submissions from late last week. 100 approved today alone.
Good job Canva!  :)

Yes, having completed the backlog we're now working through the files uploaded while we were reviewing the backlog.  We're going through contributor by contributor in the order of signup, so early adopters like yourself are already up to date.  Hopefully only another few weeks before we're up to date with everybody.  :)

Lee, you indicate the backlog is complete; however, I still have 14 images from last October/November marked "processing" that have not been reviewed.  Why have these not been resolved and when can I expect to see these reviewed?  Should I just say to h*ll with it and upload them again?


 

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