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Author Topic: Canva  (Read 422422 times)

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« Reply #500 on: March 27, 2015, 18:41 »
0
Wow! Canva has just about caught up reviewing my entire portfolio, including submissions from late last week. 100 approved today alone.
Good job Canva!  :)

Yes, having completed the backlog we're now working through the files uploaded while we were reviewing the backlog.  We're going through contributor by contributor in the order of signup, so early adopters like yourself are already up to date.  Hopefully only another few weeks before we're up to date with everybody.  :)

Lee, you indicate the backlog is complete; however, I still have 14 images from last October/November marked "processing" that have not been reviewed.  Why have these not been resolved and when can I expect to see these reviewed?  Should I just say to h*ll with it and upload them again?

The backlog was the images that said "Pending review".  Those that say "Processing" are another batch, and there's relatively few of them.  They need to be fixed by us, and it's complicated, so it's taking some time.  Unfortunately uploading them again won't get them through any quicker.  Please just continue to be patient with us.  Now that the backlog is complete, these are our new top priority. 


« Reply #501 on: March 27, 2015, 19:56 »
0
Lee, I am wondering if other types of licenses will be offered to buyers? It'd be nice to have a big sale here and there, so I guess I'm wondering if the contributors can expect that or it will be 0.35$ forever?

« Reply #502 on: March 28, 2015, 20:48 »
0
Lee, I am wondering if other types of licenses will be offered to buyers? It'd be nice to have a big sale here and there, so I guess I'm wondering if the contributors can expect that or it will be 0.35$ forever?

Yes, other licenses are coming.  And soon.  Sorry, that's about as specific as I can get at this time. 

« Reply #503 on: March 28, 2015, 21:56 »
0
Lee, I've got lots of files marked as 'pending cutout'.  Mostly these are isolated on white.  I've already created and saved paths for most of these, and in a quiet time it wouldn't be much trouble to make the background transparent and save as a PNG.  Would this help, and would it allow those files to become available for sale more quickly?  And how would I go about letting your people know that I've uploaded PNGs for review?  I'm sure others here would like to know about this.

« Reply #504 on: March 28, 2015, 22:06 »
0
And how would I go about letting your people know that I've uploaded PNGs for review?  I'm sure others here would like to know about this.

You just need to upload them - I have a few already uploaded and accepted. No special handling required on the contributor end

« Reply #505 on: March 29, 2015, 08:20 »
0
Lee, I've got lots of files marked as 'pending cutout'.  Mostly these are isolated on white.  I've already created and saved paths for most of these, and in a quiet time it wouldn't be much trouble to make the background transparent and save as a PNG.  Would this help, and would it allow those files to become available for sale more quickly?  And how would I go about letting your people know that I've uploaded PNGs for review?  I'm sure others here would like to know about this.

If you keep the filename the same, the PNG will pick up the metadata that was in the JPG, and the file will go directly to review (not the cutout queue).  Just be sure to do a REALLY good job on the isolation, as we're very picky about that.  No need to notify us.  :)

« Reply #506 on: March 31, 2015, 11:17 »
0
Lee, is it possible to check the status on my portfolio? I still have no approved nor rejected illustrations.
Should I re-upload them as PNG? Thanks!

« Reply #507 on: March 31, 2015, 11:32 »
+1
Lee, is it possible to check the status on my portfolio? I still have no approved nor rejected illustrations.
Should I re-upload them as PNG? Thanks!

We're still not ingesting vectors at any meaningful pace, but it's getting closer.  Illustrations uploaded as rasters (PNG or JPG) are not being accepted.  Sorry, you'll just have to keep waiting with all the other Canva illustrators.  I'll let you know as soon as there is any change.  :)

Semmick Photo

« Reply #508 on: April 01, 2015, 09:23 »
0
Is this a bug? Anyone else?

I think its timezone related.

Lee can that be fixed?

« Reply #509 on: April 01, 2015, 09:30 »
0
I've had that the last two months, I assume the date as shown per sale is taken (converted to text according to the local time setting) at the local server time of Canva (Australia), but the timestamp in reality is UTC, and when you select a month in the dropdown it uses your local time.

« Reply #510 on: April 01, 2015, 09:55 »
0
For files in the backlog, the date you uploaded them has no impact on when they get reviewed.  If they're not all reviewed by next Friday, email me and I'll look into it for you.

Lee, I submitted around 6000 files months ago, and I have about 4000 approved files, and probably a lot of "to be cut out" files.
Please don't ask me to check if the difference of about 1900 files are ALL to be cut out, or also non-approved ones.  How can I check this?  It would mean to browse 300 pages, one by one ...

Thanks Anna, I've just emailed you your full portfolio stats.

Hi Lee, when you can also send my full portfolio stats, please ;-)

« Reply #511 on: April 02, 2015, 07:21 »
+1
Hi Lee, i try to conect to canva ftp and get a server error, please can you take a look?

be the way, i like my portfolo stat too  ;)

PZF

« Reply #512 on: April 05, 2015, 10:18 »
+1
Yes, ftp not working......

farbled

« Reply #513 on: April 05, 2015, 11:45 »
+1
Yes, ftp not working......
Not working for me either...

Semmick Photo

« Reply #514 on: April 05, 2015, 11:53 »
0
Been down for a week or so now.

DC


« Reply #515 on: April 05, 2015, 12:08 »
+1
It has actually been off and on.  If was down a couple of days but it worked for me last night.  Not sure about now though since I don't have anything to upload now.

« Reply #516 on: April 05, 2015, 12:15 »
0
been like that since I've started uploading there. You never know..

« Reply #517 on: April 05, 2015, 12:39 »
+1
I use FileZilla for FTP to Canva. I had issues for the past 2-3 days. I got the message "EACCES - Permission denied error". I checked the internet and found that a firewall block could be a problem. I already had my windows firewall and Norton 360 on my laptop. I realized that the '360 Total Security' which I have been seeing for a few weeks was not anything related to Norton 360. When today, my Google Chrome also failed for a firewall issue, I thought this (360 Total Security) could be the problem. I removed '360 Total Security' and I was able to get Google Chrome working again. I then could get FileZilla to successfully FTP 15 files to Canva !

I thought it was possible that some of you may have issues in the FTP which may not be on the Canva side and perhaps on your system. If this is something that you have already looked into, then please ignore the above message. Thanks !


« Reply #519 on: April 09, 2015, 11:57 »
+13
Just wanna say I'm impressed with how Lee manages to answer all requests in this thread!  :o 8) Very cool!

I just applied for contributor on Canva - solely because of this thread. I don't know if I'll get through - but my point is, that Lee's support and writings here, are very reassuring and promising for how Canva is run.

« Reply #520 on: April 10, 2015, 21:02 »
+10
Just wanna say I'm impressed with how Lee manages to answer all requests in this thread!  :o 8) Very cool!

I just applied for contributor on Canva - solely because of this thread. I don't know if I'll get through - but my point is, that Lee's support and writings here, are very reassuring and promising for how Canva is run.

Thanks Jakob, it's always nice to be acknowledged. 

Canva is an awesome company.  We may have the worst contributor interface in the industry for the moment, our FTP server may go down every second day, and we're still not ingesting the vectors our illustrators uploaded three years ago, but we are considering very carefully where we allocate our resources.  We've recently passed 2 million users and revenue continues growing very rapidly.  Thanks to those choices, we're now in a position to further expand our engineering team and build something truly inspiring. 

So while it might look like things are a mess from the contributor perspective sometimes, we are actually very committed to the contributors who've chosen to come along with us on this adventure.  I'm pleased our effort in responding here reflects that promise, even if our contributor functionality doesn't.  Yet.

« Reply #521 on: April 12, 2015, 03:15 »
+1
Are you still going to get rid of images with text on them?  Mine sell a lot on Canva, I still can't see any point in removing something a buyer obviously wants.

« Reply #522 on: April 13, 2015, 18:33 »
-1
Are you still going to get rid of images with text on them?  Mine sell a lot on Canva, I still can't see any point in removing something a buyer obviously wants.

Yes, we're removing all images with text.  We know some of them sell.  "a lot" is a relative term.  ;)

« Reply #523 on: April 14, 2015, 00:11 »
+1
Here's the script:
http://www.seanlockephotography.com/scripts/CV_showThumbnail.user.js

Quick and dirty.  Enjoy!

Quote from: Semmick Photo
Cheers, how do I run that on Chrome? Seems that doesnt work. Let me get Greasemonkey for Chrome.

Quote from: Semmick Photo
Got it working with Tampermonkey, thanks Sean.

Got my 1st sale in Canva and the script from Sean and the Tampermonkey tip from Ron worked beautifully ! Thanks Sean and Ron  :)

« Reply #524 on: April 14, 2015, 13:14 »
+3
+1 on all the above Lee. You guys are doing a great job. I can't remember seeing a micro startup this successful this fast.


 

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