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Author Topic: Canva  (Read 422538 times)

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« Reply #675 on: June 24, 2015, 03:28 »
0
On Canva I often get two sales of the same image at the same time...

Canva is micro rights managed. Each design someone uses your work in requires a separate payment. They are introducing a RF license, but for the moment, if they need the image for brochure, web site and an annual report, that's three sales, not one.
Thank you JoAnn. I know the Canva licenses are different, and you are probably right. But I just see this twin sales for certain backgrounds, not for other images.


« Reply #676 on: June 29, 2015, 09:11 »
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Is anyone having problems with upload or am I the only one? I cannot get anything up there for more than 3 weeks now.

And what happened to Lee? His last post was on April 30th.

Me


« Reply #677 on: June 29, 2015, 09:18 »
0
Same problem as you Tom, upload on ftp but doesn't show on site. I recall in another post recently that Lee has left Canva and gone to Argentina (?)

Semmick Photo

« Reply #678 on: June 29, 2015, 09:32 »
0
Is anyone having problems with upload or am I the only one? I cannot get anything up there for more than 3 weeks now.

And what happened to Lee? His last post was on April 30th.
Same here. FTP doesnt work for me.

Semmick Photo

« Reply #679 on: June 29, 2015, 09:36 »
0
Same problem as you Tom, upload on ftp but doesn't show on site. I recall in another post recently that Lee has left Canva and gone to Argentina (?)
I dont think he left Canva, I think Lee has been living in Argentina for a while now.

« Reply #680 on: June 29, 2015, 09:52 »
0
Ohh well at least ist not just me. Strange that no one has reported it here. Looks like that I have to drop Lee an email if he no longer comes here.
Are your files still being deleted? My port is shrinking at a rate of approx 1 image a day.
The positive side is that sales are on the up and June is my BME there :)

« Reply #681 on: June 29, 2015, 12:52 »
0
...Are your files still being deleted? My port is shrinking at a rate of approx 1 image a day.
The positive side is that sales are on the up and June is my BME there :)

My portfolio is holding steady since last Tuesday, and yes, June is a BME which is very promising. If I go a few weeks without more deletions, I'll start uploading again (assuming FTP starts working that is)

« Reply #682 on: June 29, 2015, 14:21 »
+5
Unfortunately they keep deleting my images! More than 40% of my previously approved files were deleted, including an image with 35 sales this month!
I still can't understand WHY Canva delete images with high commercial value and keep my old and LCV ones!???

« Reply #683 on: June 29, 2015, 14:57 »
0
How do you know which one is deleted and how often it sold? 

I have images deleted every day (still 4000 remaining), but I have no idea which ones.

« Reply #684 on: June 29, 2015, 15:20 »
+1
When I go to "Sales" and click on sold image link if it's deleted I see "404-Not found  This image is not available."
I noticed this particular image because it was selling almost every day. Then I counted how much sales it has this month by the image ID.

« Reply #685 on: June 29, 2015, 15:29 »
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It might be that the re-inspectors just do not look/consider how much sales an image has had.  They might just have instructions to delete all images with composition "unsuitable to add text" (or something like that).  In that case, I can expect A LOT MORE deletions. 

« Reply #686 on: June 30, 2015, 01:28 »
0
If you have images removed, it might not be due to active removal by Canva, it might be due to that you have uploaded images with the same image names, then the old ones with the same name is deleted, and the file data may also be switched and messed up. Make sure you upload all new images in folders with different names, if there is a risk your new images have the same name as other files. Than that will not happen, according to Lee.
« Last Edit: June 30, 2015, 01:35 by Painter »

« Reply #687 on: June 30, 2015, 01:35 »
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That could be for others, but not for me, as my last upload was a few hundred a month ago, and the deletions are (now) an average of 4 images per day.  It's a daily thing and (for me) there's no relation with uploaded batches.

« Reply #688 on: June 30, 2015, 09:49 »
0
If you have images removed, it might not be due to active removal by Canva, it might be due to that you have uploaded images with the same image names...

That's not the case for me. I don't think I have any duplicate names in my portfolio, and though it's possible I might have messed up and uploaded an image twice, the deletions have happened when there weren't any uploads happening - and I've been holding off any more uploading for a few weeks, waiting for these mystery deletions to stop.

I've been holding at the same portfolio size for about a week though (I only have 430 uploaded, only a small portion of my portfolio).

Edited Sun July 5th:
At the end of last week I lost one (429) and I just checked (Sunday afternoon) and I lost another 3.

I completely understand that they set the criteria for acceptance. What I don't understand is the lack of any contributor communication about what they don't want. They did earlier say no images with text in them, but I don't have any of those, so I know it's not that.

I don't want to waste their time (or mine) uploading work that isn't what they're looking for, but it would help a lot if they'd talk to contributors about what sorts of things they're deleting.

Mon July 6th: Just lost another 2
« Last Edit: July 06, 2015, 09:30 by Jo Ann Snover »

« Reply #689 on: June 30, 2015, 13:56 »
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I uploaded 160 photos few days ago. 1 was rejected, few are pending cut-outs, others were accepted. And for now, they haven't deleted any of them yet, I hope it will stay this way since I don't have large port. And I actually already had 2 sales.

« Reply #690 on: June 30, 2015, 14:16 »
0
There is some new on the dashboard....I only see this when I'm logged with the "brand name"...

Do any of you see some templates and button saying "add a new template"
and on top a menu that says "template    brand kit    team members   billing"
here:

https://www.canva.com/brand

« Reply #691 on: June 30, 2015, 14:44 »
0
There is some new on the dashboard....I only see this when I'm logged with the "brand name"...

Do any of you see some templates and button saying "add a new template"
and on top a menu that says "template    brand kit    team members   billing"
here:

https://www.canva.com/brand

I can see that. It says I can invite team members - free for now then a $14.95 per person per month fee. This is clearly something for users, not contributors if there are monthly fees involved

« Reply #692 on: June 30, 2015, 21:05 »
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Sounds like it's part of "Canva for Work" which I think is still "coming soon".

« Reply #693 on: July 01, 2015, 09:24 »
0
I still can't upload files. After uploading they appear in _processing directory with 0 bites size and don't appear on my portfolio.

Does it happen to anyone else?

Semmick Photo

« Reply #694 on: July 01, 2015, 09:24 »
0
I still can't upload files. After uploading they appear in _processing directory with 0 bites size and don't appear on my portfolio.

Does it happen to anyone else?
Yep

« Reply #695 on: July 01, 2015, 09:41 »
0
I still can't upload files. After uploading they appear in _processing directory with 0 bites size and don't appear on my portfolio.

Does it happen to anyone else?
Yep

Thank you for response. At least is good to know I'm not alone ;)
BTW, my files also disappear from existing portfolio- regularly, almost daily... What the @!$#??!!....
I'll contact them and will let you know if they'll answer.

« Reply #696 on: July 01, 2015, 09:43 »
0
I still can't upload files. After uploading they appear in _processing directory with 0 bites size and don't appear on my portfolio.

Does it happen to anyone else?

I think this is not a problem. I had the same experience with 0 bytes and after a while they appeared as usual in my account.

« Reply #697 on: July 01, 2015, 09:50 »
0
I just checked, and all of my files - those that I uploaded yesterday - and those that I uploaded last week and were already accepted show 0 bytes files size.

Whats happening with the sales then, if files are 0 bytes in size?

« Reply #698 on: July 01, 2015, 09:55 »
0
after a while they appeared

Could you please specify when they appeared? After few hours? Next day? After few days?

Thanks.

« Reply #699 on: July 01, 2015, 10:01 »
0
I still can't upload files. After uploading they appear in _processing directory with 0 bites size and don't appear on my portfolio.

Does it happen to anyone else?

I think this is not a problem. I had the same experience with 0 bytes and after a while they appeared as usual in my account.

What about files that were already approved. I tried to download one of those files and it's 0 bytes in size and when I try to open it, it says "empty file", whatever that means.


 

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