MicrostockGroup

Agency Based Discussion => Canva => Topic started by: weststock on September 10, 2021, 13:19

Title: FTP images are not appearing in contributor portal
Post by: weststock on September 10, 2021, 13:19
I uploaded more than 150 images through FTP as i upload on Shutterstock & other websites. Now its time to add description & title but images are not appearing in the contributor portal. i'm waiting for files from last 14 hours.

I'm new on canva, please help me.
Title: Re: FTP images are not appearing in contributor portal
Post by: cascoly on September 11, 2021, 12:43
I uploaded more than 150 images through FTP as i upload on Shutterstock & other websites. Now its time to add description & title but images are not appearing in the contributor portal. i'm waiting for files from last 14 hours.

I'm new on canva, please help me.

 gave up on their ftp & now load from their website
Title: Re: FTP images are not appearing in contributor portal
Post by: For Real on September 12, 2021, 11:11
I uploaded more than 150 images through FTP as i upload on Shutterstock & other websites. Now its time to add description & title but images are not appearing in the contributor portal. i'm waiting for files from last 14 hours.

I'm new on canva, please help me.

 gave up on their ftp & now load from their website

same here--I use the website loader
Title: Re: FTP images are not appearing in contributor portal
Post by: DannyCanva on September 13, 2021, 00:05
Yeah, sorry about that. Please use the web uploader.
Title: Re: FTP images are not appearing in contributor portal
Post by: THP Creative on September 13, 2021, 09:58
Yeah, sorry about that. Please use the web uploader.

Can we use the web uploader with vectors though Danny?

I thought the web uploader couldn't recognise meta data from jpgs along with eps' files.

Can you clarify?
Title: Re: FTP images are not appearing in contributor portal
Post by: weststock on September 13, 2021, 14:36
Thanks for reply, now i will use web uploader for this process.