I have like 700+ files sitting on their FTP unused, unprocessed. Many of them back since March. It is a half year now!!!! I am completely unmotivated to upload anything new and they do not respond to my messages. Does anyone else experiencing the same? Are they off or what?

I am not very fond of their contributor relations.

I tried to find out how many images I have selling there (does anyone know how to do that other than just counting them in the portfolio or going through all the pages of accepted and not accepted images?) I asked a number of times and never got an answer, a few times they sent me something (probably automatic) saying they consider the request closed even though they didn't answer the question. Since they have a completely opaque and seemingly random submission and review system and are known to delete previously accepted images I have no idea how many are available for sale.

Don't get me started on how they change the numbers for the subs program and don't tell us how many or what images sell there. I guess after seeing how well they doubled earnings this month (hopefully better than 123RF did) I'll have to decide what to do.

Contributor relations are non-existent!

https://www.canva.com/p/username/ will take you to your portfolio and you can see how many images they say you have

I get a 404 error page not found when I try that.

Quote from: pancaketom on October 13, 2020, 16:21

Quote from: WendyT on October 13, 2020, 04:10

Contributor relations are non-existent!

https://www.canva.com/p/username/ will take you to your portfolio and you can see how many images they say you have

I get a 404 error page not found when I try that.

you have to replace "username" with your username

other than that look at one of your images and then up in the right hand you will see your user name .. click on that and it will take you to your portfolio
The top right hand corner will tell you how many images you have

I did change the username - and used to click on my username on an image to get to the portfolio but that stopped working months ago - but it worked again this time (and the link was my username with a 2)

thanks