MicrostockGroup

Agency Based Discussion => Canva => Topic started by: Morphart on April 26, 2019, 04:45

Title: More ''Good news'' from Canva :-/
Post by: Morphart on April 26, 2019, 04:45
This is really scary... good thing I do not offer photos yet on this site. They give me very good sales with vectors but...:
Quote
Important Update to the Canva Contributor Agreement

Dear contributor,

We’re making some changes to the Canva Contributor Agreement, to reflect the new image subscription product that we'll be launching soon.

For contributors, this new product offers the following benefits:
•   A second revenue stream, in addition to regular sales made within Canva
•   Access to a massive customer base
•   Potential for more revenue per customer thanks to the recurring subscription model
While users will be able to use all the images they like just like a Spotify or Netflix subscription (and at a similar price point), we will be actively monitoring and blocking any abuse of the service. Please note that at this stage the subscription will only include photos (not vectors).

Feel free to contact us with any further questions: [email protected]

Cheers,

The Canva Content Team

Basically they seem to become a ''Free site'' wtih a 10$ paid subscription... I wonder what the contributors will get out of that...
Title: Re: More ''Good news'' from Canva :-/
Post by: swisschocolate on April 26, 2019, 05:43
Oh my... :-\

Why do they all compare themselves to entertainment websites?
Who is that stupid there to think that watching a movie and licensing a movie are the same?
 
Netflix pays miilions to its "contributors" to buy their content to add to their collection!
They pay literally millions of dollars to comedians, filmmakers etc. to be able to stream their products on their platform!

And you can't download and use a movie from Netflix!

Either they are idiots, or they think we are :D
Title: Re: More ''Good news'' from Canva :-/
Post by: dirkr on April 26, 2019, 06:14
Got the same email, asked them for more details and for an opt-out...
Though likely the only opt-out will be to delete the account with them.
Title: Re: More ''Good news'' from Canva :-/
Post by: Sean Locke Photography on April 26, 2019, 06:22
How can they send this out and not give details on what the royalty is?
Title: Re: More ''Good news'' from Canva :-/
Post by: KimsCreativeHub on April 26, 2019, 08:05
How can they send this out and not give details on what the royalty is?
Yea, id like to know that too!


Sent from my iPhone using Tapatalk
Title: Re: More ''Good news'' from Canva :-/
Post by: KimsCreativeHub on April 26, 2019, 08:06
Oh my... :-\

Why do they all compare themselves to entertainment websites?
Who is that stupid there to think that watching a movie and licensing a movie are the same?
 
Netflix pays miilions to its "contributors" to buy their content to add to their collection!
They pay literally millions of dollars to comedians, filmmakers etc. to be able to stream their products on their platform!

And you can't download and use a movie from Netflix!

Either they are idiots, or they think we are :D
YES! I agree!!


Sent from my iPhone using Tapatalk
Title: Re: More ''Good news'' from Canva :-/
Post by: KimsCreativeHub on April 26, 2019, 08:08
Im now glad I don’t have much up there as it got difficult to figure out what they wanted   ;)


Sent from my iPhone using Tapatalk
Title: Re: More ''Good news'' from Canva :-/
Post by: Fairplay on April 26, 2019, 08:09
I'll delete my portfolio!
Title: Re: More ''Good news'' from Canva :-/
Post by: jonbull on April 26, 2019, 08:39
cava who?

luckily i uploaded just a few hundred files ...
Title: Re: More ''Good news'' from Canva :-/
Post by: Justanotherphotographer on April 26, 2019, 09:13
I really hope they remember their sales pitch when they were getting us to sign up.

They clearly said the low return per sale was acceptable because unlike a subscription package on SS their customers would only be able to use the image in the one design they were making on the site.

We have to assume they will be paying a decent amount for a subscription downloads, a lot more than the standard sales, or else they were BS-ing us, and they wouldn't do that right?...right?
Title: Re: More ''Good news'' from Canva :-/
Post by: stockman11 on April 26, 2019, 09:21
Canva is on the roll lately with "exciting news". I don't know if we can handle all that excitement.
Title: Re: More ''Good news'' from Canva :-/
Post by: Justanotherphotographer on April 26, 2019, 09:29
Yeah I'm really worried. One of the few new models and they hired some good people. The IS deal makes me think this subs thing may not go well.

The WORST news would be that they will be offering it as a partner site to IStock, and IStock contributors will be getting a cent or two per download through them.
Title: Re: More ''Good news'' from Canva :-/
Post by: davidbautista on April 26, 2019, 09:58
Sigh

Enviado desde mi ALP-L29 mediante Tapatalk

Title: Re: More ''Good news'' from Canva :-/
Post by: swisschocolate on April 26, 2019, 10:16
The WORST news would be that they will be offering it as a partner site to IStock, and IStock contributors will be getting a cent or two per download through them.

This was the first thing that came to my mind, I tried to imagine that 0,0000000001c royalty on IS :D
Title: Re: More ''Good news'' from Canva :-/
Post by: Mir on April 26, 2019, 10:27
Did they have some license change recently, because for a few months the Multi-use license sales are almost non existent for me and now I make less with more downloads.
I wonder what has changed that people no longer buy those.
Title: Re: More ''Good news'' from Canva :-/
Post by: sgoodwin4813 on April 26, 2019, 10:48
Et tu, Canva?
Title: Re: More ''Good news'' from Canva :-/
Post by: Chichikov on April 26, 2019, 11:14
Et tu, Canva?

Tu quoque, Canva?
Title: Re: More ''Good news'' from Canva :-/
Post by: EO on April 26, 2019, 11:26
The biggest draw for Canva customers was that it was free and you paid only for what you used. That was the selling point of everyone who recommended it, especially casual users like bloggers, and social media users. I feel like a subscription model will likely drive them away.
Title: Re: More ''Good news'' from Canva :-/
Post by: pancaketom on April 26, 2019, 13:06
The details are what really matters - and they haven't told us any of them. I replied that 0.35 every time someone uses my image is fine, or some percentage of the sub price every time a user looks at an image (like spotify or Netflix).

They had a new model and were actually somewhat exciting (in the real meaning of the word). Since the Getty deal and now this they are more "exciting" in the microstock meaning.

I fear I'll be deleting my port there.
Title: Re: More ''Good news'' from Canva :-/
Post by: Groucho on April 27, 2019, 11:28
Strangely, the portfolio page is down: it is not possible to remove my images.

I sent a mail to canva telling them I do no agree with the update and asking how to remove my images. I
Title: Re: More ''Good news'' from Canva :-/
Post by: DiscreetDuck on April 27, 2019, 11:39
A common "404" message, no "Sorry" here...  :-\
Title: Re: More ''Good news'' from Canva :-/
Post by: EO on April 27, 2019, 23:47
Strangely, the portfolio page is down: it is not possible to remove my images.



Posted this in another thread:
News from Canva on the problem with the portfolio page (contributor email):

Quote
Our engineers are working hard to fix the issue, however in the meantime you can use this alternative URL to see your images: [url=http://www.canva.com/h1-content/portfolio]www.canva.com/h1-content/portfolio[/url] ([url]http://www.canva.com/h1-content/portfolio[/url]). Use this for the next week and after that the usual page should be working just fine

Title: Re: More ''Good news'' from Canva :-/
Post by: Microstockphoto on April 30, 2019, 17:18
mmy sales on canva have tanked, not sure why, but the website down and the announcement might have something to do with it

used to have daily sales, now have 5 day gaps, and overall only sold on 50% of the days in april.,
Title: Re: More ''Good news'' from Canva :-/
Post by: Sean Locke Photography on May 02, 2019, 06:44
Here's what I got back:
"To answer your question about royalties, revenue will be calculated based on the subscriber share model, which means that we distribute 50% of revenue to contributors shared based on the number of sales made by each photographer.

In regards to opting out, you just have to give me the word and I'll take your name off the list. That said, opting out of the subscription unfortunately automatically means your images won't appear anywhere in Canva :(

Can I suggest that you give it a month or so and see if you're happy with it, and you may opt out at any stage thereafter?"
Title: Re: More ''Good news'' from Canva :-/
Post by: Morphart on May 02, 2019, 06:47
Same as you Sean  ???
Quote
How much will we be paid per download for this « free buffet » subscription?
The subscription will be $12.95/month, and we'll be sharing revenue 50-50 with contributors. We'll be monitoring usage to ensure no one is abusing this subscription.

Can we opt-out of that?

Of course you may. Opting-out of the subscription will also unfortunately opt you out of the regular library too, which is why I would suggest hanging in there until you see how the first month or so goes. You can opt-out at any stage Patrick.

I hope this helps!

Cheers,

Elle

P.S. We've launched a new blog to share the latest ideas and case studies from our team. Check it out here: product.canva.com.
Title: Re: More ''Good news'' from Canva :-/
Post by: dirkr on May 02, 2019, 06:54
Here's what I got:

"Thanks for taking the time to respond, I hope I can help answer all of your questions.

Could you please provide more detail of the financial side of this planned new offering?

    Revenue will be calculated based on the subscriber share model, which means that we distribute 50% of revenue to contributors shared based on the number of sales made by each photographer.


How much will customers pay, how much will contributors earn per image downloaded?

    Users will pay $12.95/month. The exact amount the contributor will earn per image will depend on the number of downloads - we'll have a better idea of this after launch.


What kind of license will be given to the customer?

    The license will be a simple single-seat, non-transferrable RF license.


And, most important, will you provide an opt out possibility? Or will deletion of my account be the only way to avoid being part of such a deal?

    You can opt-out at any point Dirk, however we're really banking on this being a success so I'd highly recommend you stay in until after launch, see how your sales revenue is performing, and if you're not happy then opt-out any time after that. I'd love to have you as a part of launch, we love your work!"


Nothing about opting out would mean effectively disabling the portfolio.
I responded asking to opt me out.
Title: Re: More ''Good news'' from Canva :-/
Post by: Groucho on May 02, 2019, 07:43
Here is the answer I got:

Thanks for getting in touch and sorry to hear you don't want to be a part of this subscription.

I can take you off the list no problems, and your images will ceae to appear anywhere in Canva. However would you rather see how your sales go in the first month and make a decision after? You can opt out at any stage.

Let me know what you think :)
Title: Re: More ''Good news'' from Canva :-/
Post by: PhotoBomb on May 02, 2019, 08:07
Here's a quote I got from them:

How much are you getting for this unlimited service?
The subscription is technically 'unlimited' however we've put measures in place to avoid subscribers abusing the subscription, and we'll investigate any account that registers over 250 downloads in a single 30 day period. Also, from various experiments we've run we've found the monthly number of downloads to be extremely low.


So if the tests they ran show DL's to be extremely low - What's the point of doing this?

And they'll investigate abusers - that makes me feel so much better :-\
Title: Re: More ''Good news'' from Canva :-/
Post by: Sean Locke Photography on May 02, 2019, 08:39
A: if it is limited to 250, why lie about that?
B: “Nothing about opting out would mean effectively disabling the portfolio.” This is not at all what the rest of us got.  Which I assume is misleading wording about how you can never remove all your work because it will still remain in buyers’ projects.  But it won’t now be searchable.
Title: Re: More ''Good news'' from Canva :-/
Post by: stockman11 on May 02, 2019, 09:31
So Canva is reducing itself to cheating on buyers or lying to us about it, and blackmailing contributors? Nice going Canva. You are ruining everything you've build and worked for in the past years. Unless somebody is pointing gun to your head and forcing you to shoot us and yourself in the foot, there are no excuses for all of your "decisions" - they are both stupid and unethical.
Title: Re: More ''Good news'' from Canva :-/
Post by: pancaketom on May 02, 2019, 09:46
At 250 sales/month (which I don't know how they will limit it to that, but that is another story) we would get 0.0259 per sale. There would have to be around 18 sub sales per month for us to get the 0.35 we get now.

Title: Re: More ''Good news'' from Canva :-/
Post by: Fairplay on May 02, 2019, 13:50
I'm out of this nonsense!
Requesting opt-out! I don't care about Canva at all anymore!
Title: Re: More ''Good news'' from Canva :-/
Post by: Sean Locke Photography on May 02, 2019, 20:02
Response to my wth inquiry.

“The only numbers I can get to you are the 50-50 revenue share, because given that we haven't launched yet I don't know the total pool of revenue that we'll be working with. Apologies.

In regards to opting out, yet this is correct, the images will no longer be available in our library.”

So, yes, “opting out” is closing your account.
Title: Re: More ''Good news'' from Canva :-/
Post by: Sean Locke Photography on September 19, 2019, 10:02
So, it's been several months since this supposedly went into effect.  I see nothing in my account that says I've had any subscription sales.  Has anyone?

I asked support and they said "No, the subscription has not been cancelled. You are paid a lump sum for that, if your images have been used.".
Title: Re: More ''Good news'' from Canva :-/
Post by: pancaketom on September 19, 2019, 10:49
I was wondering about that as well.
Title: Re: More ''Good news'' from Canva :-/
Post by: KuriousKat on September 19, 2019, 11:24
When I asked in early August, I was told that the report would come after the first quarter and it had only just launched. Thereafter it will be reported monthly.

I will close my account on 1st November unless I see a decent return for my images.
Title: Re: More ''Good news'' from Canva :-/
Post by: Sean Locke Photography on September 19, 2019, 14:29
When I asked in early August, I was told that the report would come after the first quarter and it had only just launched. Thereafter it will be reported monthly.

I will close my account on 1st November unless I see a decent return for my images.

Ah, ok.  Odd that I didn't get that answer...
Title: Re: More ''Good news'' from Canva :-/
Post by: THP Creative on September 19, 2019, 15:33
When I asked in early August, I was told that the report would come after the first quarter and it had only just launched. Thereafter it will be reported monthly.

I will close my account on 1st November unless I see a decent return for my images.

good to know thanks
Title: Re: More ''Good news'' from Canva :-/
Post by: DannyCanva on September 23, 2019, 23:40
Hey everyone,

I work for Canva on the marketplace side, and I just discovered this forum. Hope it's OK for me to post here, would love to talk directly to you all and share it for everyone's benefit!

You should see Photos Unlimited earnings on the following page: https://www.canva.com/sales (https://www.canva.com/sales)

We now report Photos Unlimited revenue shortly after the end of each month. If you switch the date selector to August or a prior month, you should see your Photos Unlimited downloads and earnings. They are paid to you as part of our normal payment processes.

In terms of earnings, I can share that Photos Unlimited revenue is growing by double digits every month, and so should your earnings as well since everything is a 50/50 split.

The royalty per usage is growing as well. For example, Sept $/usage (MTD) is 26% higher than August. As with many subscription products, usage tends to be 'front-loaded', and this is a very new subscription product.

We think Photos Unlimited is only 1% of where it will be. We'd really love it if you choose to stay with us, as we're growing Photos Unlimited and increasing your earnings every month - as the numbers in your account should show. As this is a public forum, I'm not at liberty to share much of our future product and commercial plans, but we're investing heavily in growing your and our earnings. I know some of you have been part of our program since the very inception, and we know Canva wouldn't have been the same without you.

Hope this helps, and let me know if there's anything else I can help with.

Cheers,
Danny
Title: Re: More ''Good news'' from Canva :-/
Post by: DiscreetDuck on September 24, 2019, 07:02
https://www.canva.com/account/sales (https://www.canva.com/account/sales) :

Not found(404)
Sorry, the page you are looking for does not exist.

Take me home or try this puzzle ↓
Title: Re: More ''Good news'' from Canva :-/
Post by: obj owl on September 24, 2019, 07:04
Try https://www.canva.com/sales (https://www.canva.com/sales)
Title: Re: More ''Good news'' from Canva :-/
Post by: farbled on September 24, 2019, 10:10
Hi Danny, I recently closed my Canva account when my income got slashed with your istock deal. And by slashed I mean an exponential decrease. I was never a big earner compared to some, but I made a few hundred bucks a month, every month, and it was always increasing until your deal.

Canva had made promises when you opened to draw in contributors, but as far as I can tell you haven't honored them. Even "small" things like improving the contributor back-end fell away.

I was willing to give your company a break when you messed up royalty payments, or left my bestselling works in limbo for years as "pending cutout" without an option to delete them. But now you are acting like every other agency, trying to get every last penny from the contributors instead of continuing to innovate like we all hoped you would.

And fyi, one of your founders has been familiar with this forum for years. That you are "just discovering" it speaks volumes.

Thanks but no thanks. Actions not words.
Title: Re: More ''Good news'' from Canva :-/
Post by: Jo Ann Snover on September 24, 2019, 10:14
...I work for Canva on the marketplace side, and I just discovered this forum. Hope it's OK for me to post here, ...

Danny, I suggest you contact the forum moderator (link at the bottom of each page; it'll go to Tyler Olson; leaf is his user name here) to get yourself a "Verified" logo that shows you are a representative of the company. Makes it easier for users to know who's who.
Title: Re: More ''Good news'' from Canva :-/
Post by: pancaketom on September 24, 2019, 11:51
So if there are no sales listed as "photos unlimited" or at least nothing that is not "One-time use" and the now very rare "Multi-use" does that mean there have been no sales via photos unlimited (at least none in previous months?).

I do know that Canva offered something new and sales were decent and growing or at least somewhat steady until they fell off a cliff. Reviews have always been a little cryptic and mostly rejections but what got accepted did sell from time to time. Also I noticed that sometimes my port would shrink - so there were after the fact removals. I never could figure out which images those were for though.
Title: Re: More ''Good news'' from Canva :-/
Post by: Sean Locke Photography on September 24, 2019, 12:55
You should see Photos Unlimited earnings on the following page: https://www.canva.com/account/sales (https://www.canva.com/account/sales)

Even at the correct link, I show no subscription sales.  My sample size should be big enough, although I'm down 75% in DLs from last August and even more in $$$.

Someone else here said they wouldn't have shown up yet at all.
Title: Re: More ''Good news'' from Canva :-/
Post by: KuriousKat on September 24, 2019, 13:00
Hey everyone,

We now report Photos Unlimited revenue shortly after the end of each month. If you switch the date selector to August or a prior month, you should see your Photos Unlimited downloads and earnings. They are paid to you as part of our normal payment processes.


I only see 'Royalty Sales' - there is a 'Commission Sales' option which is zero - is this it? Do I take it that I didn't earn anything from Photos Unlimited for August?
Title: Re: More ''Good news'' from Canva :-/
Post by: KuriousKat on September 24, 2019, 13:02
You should see Photos Unlimited earnings on the following page: https://www.canva.com/account/sales (https://www.canva.com/account/sales)

Even at the correct link, I show no subscription sales.  My sample size should be big enough, although I'm down 75% in DLs from last August and even more in $$$.

Someone else here said they wouldn't have shown up yet at all.

I was told that we would be paid after the first quarter, so I wasn't expecting anything yet. We are being given contradictory information, which doesn't increase my confidence in Canva.
Title: Re: More ''Good news'' from Canva :-/
Post by: DannyCanva on September 25, 2019, 00:04
Hi everyone,

My apologies, I jumped the gun a little bit and communicated a bit too early. The new payment report I linked is going through final stages of our QA/release process, and should be visible either this Thursday or next Monday. It looks like this:

(https://i.imgur.com/5aPxh3C.png)

You will be able to see your Photos Unlimited downloads and royalties there and then. Photos Unlimited usages are not reflected in the old dashboard.

Appreciate the feedback that getting contradictory information is not helpful. Originally the plan was quarterly, however we were able to increase the reporting frequency to monthly. The new dashboard that reflects this should be out very soon.
Title: Re: More ''Good news'' from Canva :-/
Post by: Deyan Georgiev Photography on September 25, 2019, 00:55
You should see Photos Unlimited earnings on the following page: https://www.canva.com/account/sales (https://www.canva.com/account/sales)

Even at the correct link, I show no subscription sales.  My sample size should be big enough, although I'm down 75% in DLs from last August and even more in $$$.

Someone else here said they wouldn't have shown up yet at all.

I have more than 10K images there and I was in around top 30 in Canva before the drop last year. I don't see any of this subscription sales.
Title: Re: More ''Good news'' from Canva :-/
Post by: Mir on September 25, 2019, 03:26
I have more than 10K images there and I was in around top 30 in Canva before the drop last year. I don't see any of this subscription sales.

Where are you seeing your position?
Title: Re: More ''Good news'' from Canva :-/
Post by: DiscreetDuck on September 25, 2019, 03:33
I don't see any of this subscription sales.
To to so, look at refunds at Istock ESP...  :-\
Title: Re: More ''Good news'' from Canva :-/
Post by: lima on September 25, 2019, 07:45
my sales are 75% down too... were are the good news? not good news at all  :(
Title: Re: More ''Good news'' from Canva :-/
Post by: DannyCanva on September 25, 2019, 20:00
I have more than 10K images there and I was in around top 30 in Canva before the drop last year. I don't see any of this subscription sales.

Hey Deyan, please see my last reply.

You will see subscription sales in the new interface, which is rolling out by next Monday. I can confirm you have subscription sales. Sorry that it's not showing up on the old dashboard.
Title: Re: More ''Good news'' from Canva :-/
Post by: Deyan Georgiev Photography on September 26, 2019, 06:06
I have more than 10K images there and I was in around top 30 in Canva before the drop last year. I don't see any of this subscription sales.

Hey Deyan, please see my last reply.

You will see subscription sales in the new interface, which is rolling out by next Monday. I can confirm you have subscription sales. Sorry that it's not showing up on the old dashboard.

Thanks Danny, I'll expect it.
Title: Re: More ''Good news'' from Canva :-/
Post by: MxR on September 26, 2019, 10:19
I have more than 10K images there and I was in around top 30 in Canva before the drop last year. I don't see any of this subscription sales.

Hey Deyan, please see my last reply.

You will see subscription sales in the new interface, which is rolling out by next Monday. I can confirm you have subscription sales. Sorry that it's not showing up on the old dashboard.

I send e-mail to close my account because this will kill my other agencies income.
Title: Re: More ''Good news'' from Canva :-/
Post by: JaenStock on September 26, 2019, 11:54

240/5000
I just found out very recently. I have also sent to close my account. We should boycott these agencies. Shutter and fotolia should give a warning not to support images from sites with unlimited subscription. Stockphoto is not Netflix or Spotify
Title: Re: More ''Good news'' from Canva :-/
Post by: PhotoBomb on September 30, 2019, 20:17

You will see subscription sales in the new interface, which is rolling out by next Monday. I can confirm you have subscription sales. Sorry that it's not showing up on the old dashboard.

Still not seeing anything new in the reporting.
Title: Re: More ''Good news'' from Canva :-/
Post by: pancaketom on October 01, 2019, 11:44

You will see subscription sales in the new interface, which is rolling out by next Monday. I can confirm you have subscription sales. Sorry that it's not showing up on the old dashboard.

Still not seeing anything new in the reporting.

I'm not either. It is probably Wednesday in Australia.
Title: Re: More ''Good news'' from Canva :-/
Post by: farbled on October 04, 2019, 19:32
Hi Danny,

Did I miss an email or notice? All the images I had that are "pending cut-out" since you opened are actually up for sale without being cut-out. Has the policy on that changed? I was told there "was no way" those files could be changed.

Title: Re: More ''Good news'' from Canva :-/
Post by: gillian vann on October 06, 2019, 17:34
"next Monday".... is actually a public holiday in Australia (or at least, in NSW where Canva is HQ'd).
Title: Re: More ''Good news'' from Canva :-/
Post by: PhotoBomb on October 06, 2019, 19:01
"next Monday".... is actually a public holiday in Australia (or at least, in NSW where Canva is HQ'd).

Look when he wrote that - his next Monday was 6 days ago.
Title: Re: More ''Good news'' from Canva :-/
Post by: JaenStock on October 07, 2019, 02:54
They are definitely liars. I remember not long ago the deactivation of fotolia files when they created the dollar Photo Club.

Anyone who sells their entire portfolio for $ 12 is an idiot auction that only deserves to be downloaded by a pirate and resold.

Title: Re: More ''Good news'' from Canva :-/
Post by: PZF on October 08, 2019, 01:54
They are definitely liars. I remember not long ago the deactivation of fotolia files when they created the dollar Photo Club.

Anyone who sells their entire portfolio for $ 12 is an idiot auction that only deserves to be downloaded by a pirate and resold.

The idea has always been 'single USE' within a Canva production. That is, the full res image was not actually downloaded to the client. Has that changed? Can people actually download for future use - in anything?
Title: Re: More ''Good news'' from Canva :-/
Post by: sgoodwin4813 on October 08, 2019, 21:48
I can finally see the new interface - looks great!  Subscription sales have ranged from around $0.08 to $0.22 per DL so that part is not very impressive for contributors.  But thanks for the new improved interface - it is much improved.
Title: Re: More ''Good news'' from Canva :-/
Post by: PhotoBomb on October 08, 2019, 21:50
Well I am finally seeing the new dashboard -

April my Subs got me $1.27 (15 dl's @ 0.084 per image)
May $4.38. (27 dl's @ 0.1622 per image)
June $10.12 (52 dl's @ 0.1946 per image)
July $12.68 (67 dl's @ 0.1907 per image)

What a great deal for us - so makes up for the hundreds of dollars I'm down each month since the Getty deal and free images started, >:(
Title: Re: More ''Good news'' from Canva :-/
Post by: pancaketom on October 08, 2019, 22:38
I can see the new dashboard too. It looks good.

It might look good, BUT when I click on August - it shows the sales from Sept and April down below (that is the date of sales reported anyway).

For July is shows August, Sept, May, March, and April sales. plus the dates jump around and repeat as I scroll down.


 I am curious what images are popular for the all you can eat buffet. A quick look seems that the subs average around .19 each. It would be nice to see what images sold and what I made from each sale. I bet there are some crazy low ones and some that are pretty big, but I have no way of really knowing.

Easy changes they could make - show the number of subs sales for the current month.

not so easy changes - show the actual sub sales and amounts

easy or not - show the sales for the selected month in chronological order.
Title: Re: More ''Good news'' from Canva :-/
Post by: Eco on October 09, 2019, 00:41
When I click on "Payments" I still only see my earnings from my normal sales. The subscription sales are not reflected under "unpaid earnings", nor under "all time earnings". How are we being paid for these subscription earnings? Are they separate from the normal sales?

Also, I am really not impressed with the low RPD of the subscription sales. Very disappointing. Competition with IS to see how low an agency can go. I bet if we accept this devaluation of our images it will not be long before the other agencies follow.
Title: Re: More ''Good news'' from Canva :-/
Post by: JaenStock on October 09, 2019, 03:09
This is first month (may) 1000 files portfolio

0,08 per sale

Waiting response of close account



Title: Re: More ''Good news'' from Canva :-/
Post by: Deyan Georgiev Photography on October 09, 2019, 05:35
This is first month (may) 1000 files portfolio

0,08 per sale

Waiting response of close account

Let we be honest, this is only in May by my opinion. Each month after May have average 0.20 USD on subscriptions which is not much but not 0.08
Title: Re: More ''Good news'' from Canva :-/
Post by: JaenStock on October 09, 2019, 06:56
This is first month (may) 1000 files portfolio

0,08 per sale

Waiting response of close account

Let we be honest, this is only in May by my opinion. Each month after May have average 0.20 USD on subscriptions which is not much but not 0.08

June: 0.15
July  0.21
August: 0.21

But in long term is not imposible be worst

But...Who will want to buy my photos in creative market, shutter or adobe if they have part of my portfolio for 12 dollars?( i have here 20% of my microstock images)

For me this income is garbage. I have a niche and I'm going to take it out of canva. (I've already taken it out manually)





Title: Re: More ''Good news'' from Canva :-/
Post by: fotorob on October 09, 2019, 08:11
I did an in-depth analysis of my first Canva Photos Unlimited earnings and sales in my blog:
https://www.alltageinesfotoproduzenten.de/2019/10/09/canva-unlimited-ernuechternde-analyse-der-ersten-umsaetze/ (https://www.alltageinesfotoproduzenten.de/2019/10/09/canva-unlimited-ernuechternde-analyse-der-ersten-umsaetze/)
(it's German, but should translate well with Google Translate)
Title: Re: More ''Good news'' from Canva :-/
Post by: Fairplay on October 09, 2019, 08:41
This Unlimited Subs Plan is much worse than Dollar Photo Club and I'm surprised I don't see an avalanche of angry comment from contributors.
I'm glad they have only a small fraction of my portfolio and it will be relatively easy for me to delete it.
Title: Re: More ''Good news'' from Canva :-/
Post by: steheap on October 09, 2019, 08:46
Great analysis Robert. How confident are you in the results you see in the Sales page though - whenever I click to a new month (and September 2019 isn't there in the drop down) I see different figures and image sales for multiple different months in the details.

The interface seems to be really screwed up in terms of what it is showing and the figures don't match what I have been putting into my spreadsheets each month using the older interface.

Steve
Title: Re: More ''Good news'' from Canva :-/
Post by: fotorob on October 09, 2019, 09:05
Great analysis Robert. How confident are you in the results you see in the Sales page though - whenever I click to a new month (and September 2019 isn't there in the drop down) I see different figures and image sales for multiple different months in the details.

The interface seems to be really screwed up in terms of what it is showing and the figures don't match what I have been putting into my spreadsheets each month using the older interface.

Steve

In my Canva account "September 2019" is shown in the dropdown, see screenshot attached.
The numbers from Canva are off compared to my excel sheet as well, but only to a maximum of about 2-3 USD, so that might be "refused credit cards" or so.
Title: Re: More ''Good news'' from Canva :-/
Post by: steheap on October 09, 2019, 09:13
Strange! Here is my snapshot:

Steve
Title: Re: More ''Good news'' from Canva :-/
Post by: PhotoBomb on October 09, 2019, 09:25
I don't see Sept either.
Title: Re: More ''Good news'' from Canva :-/
Post by: Sean Locke Photography on October 09, 2019, 10:08
April $.08
May $.16
June $.19
July $.19
August $.22

Since this subscription program is subject to their "multi-use" license https://about.canva.com/license-agreements/multi-use/ , I guess I will have to close my account until they implement an opt-out or minimum.  If they were still making what they did a year ago, that might be rough, but since it dropped 90%, it won't be too hard.  Sad, really.

Title: Re: More ''Good news'' from Canva :-/
Post by: fotorob on October 09, 2019, 10:29
April $.08
May $.16
June $.19
July $.19
August $.22

Strange, I get exactly the same RPD numbers you quote, but for one month later, so from May to September.
There seems to be an error with assigning the correct month at Canva?
Title: Re: More ''Good news'' from Canva :-/
Post by: steheap on October 09, 2019, 10:37
Those are the numbers I see in the same months as Sean - it appears that some of us see this incorrect menu drop down for months. What a fine development team they must have over there!
Title: Re: More ''Good news'' from Canva :-/
Post by: Sean Locke Photography on October 09, 2019, 10:41
Now that I think about it, we'll all get the exact same numbers, since they just take all the money taken in and divide it by the number of downloads.

I don't have a September option.
Title: Re: More ''Good news'' from Canva :-/
Post by: georgep7 on October 09, 2019, 10:42
I did an in-depth analysis of my first Canva Photos Unlimited earnings and sales in my blog:
https://www.alltageinesfotoproduzenten.de/2019/10/09/canva-unlimited-ernuechternde-analyse-der-ersten-umsaetze/ (https://www.alltageinesfotoproduzenten.de/2019/10/09/canva-unlimited-ernuechternde-analyse-der-ersten-umsaetze/)
(it's German, but should translate well with Google Translate)

Reading indicates that we might "all" be replaced by agencies by free contributors in time leaving a small space for niche content creators? If one agency figured it out how to profit from free contributors, guess anyone will follow?

???
Title: Re: More ''Good news'' from Canva :-/
Post by: Lizard on October 09, 2019, 11:25
I didn't really follow what's happening at Canva. First look at the stats shows that my income dropped like 500% between March and June and stayed at that level.

Is that only my case or have others experienced the same?   
Title: Re: More ''Good news'' from Canva :-/
Post by: fotorob on October 09, 2019, 11:39
I didn't really follow what's happening at Canva. First look at the stats shows that my income dropped like 500% between March and June and stayed at that level.

Is that only my case or have others experienced the same?

It is no wonder that revenue drops when they invite customers to use over 1 million new free images.
Title: Re: More ''Good news'' from Canva :-/
Post by: Mir on October 09, 2019, 11:49
My download numbers haven't dropped drastically but the earnings did due to the lack of multiple licenses (just a few a month).
I suppose more and more sales will be from the new subscription model once they start to market it heavily and maybe it will replace the current model completely which is sad.
Title: Re: More ''Good news'' from Canva :-/
Post by: Deyan Georgiev Photography on October 09, 2019, 13:09
It's amazing how all agencies thinks about digits, numbers, units, percentages and so on, like all photos are the same and worth nothing each individually. So sad...
Title: Re: More ''Good news'' from Canva :-/
Post by: Lizard on October 09, 2019, 14:02
I didn't really follow what's happening at Canva. First look at the stats shows that my income dropped like 500% between March and June and stayed at that level.

Is that only my case or have others experienced the same?

It is no wonder that revenue drops when they invite customers to use over 1 million new free images.

Ok, so I guess that started around that time ?
Title: Re: More ''Good news'' from Canva :-/
Post by: farbled on October 09, 2019, 16:56
If it helps for those considering closing their account, I disabled all of my photos before closing my account, but they still do residual sales for those pictures being used in templates.

So I re-opened my account (with my images still disabled) and found that all of my "pending cut out" images are able to be licensed now. Somehow when they flipped the switch that happened.

I suggest instead of closing your accounts, simply disable your images if you can and wait until they get a handle (if ever) on their contributor interface. Might save some hassle later.
Title: Re: More ''Good news'' from Canva :-/
Post by: fotorob on October 10, 2019, 02:41
I didn't really follow what's happening at Canva. First look at the stats shows that my income dropped like 500% between March and June and stayed at that level.

Is that only my case or have others experienced the same?

It is no wonder that revenue drops when they invite customers to use over 1 million new free images.

The "free images" offer started in May 2019.

Ok, so I guess that started around that time ?
Title: Re: More ''Good news'' from Canva :-/
Post by: PhotoBomb on October 10, 2019, 08:55
Has anybody else noticed their DL numbers randomly decrease in the new interface?

Last night when I made a final check of sales before calling it a day I had 100 dl's this morning I only have 98.

It happened once during the day yesterday when I seem to have lost a sale...

And I'm still having trouble reconciling my records with this month payment.

I may have just hit my frustration threshold with these clowns.
Title: Re: More ''Good news'' from Canva :-/
Post by: Stefan Dahl on October 10, 2019, 11:12
We made 323$ there in September! Thats way to little to ever ever ever be sustainable. I think we are gonna close the account this month.

I suggest all the people who have the guts follow along. Lets do the same thing we all did to Depositphotos - They ended up having an outdated library within 48hours when a lot of us with expensive portfolios deleted our pictures.

Every contributor counts here, and im sure most make so little that it doesn't matter anyway.


Best
Stefan
Title: Re: More ''Good news'' from Canva :-/
Post by: Groucho on October 10, 2019, 11:33
I already closed my Canva account in May. Unfortunately my portfolio on iStock is published on Canva. I will end up by making pennies on Canva through iStock  >:(

Anyone know if it is possible to opt out for Canva on iStock ?
Title: Re: More ''Good news'' from Canva :-/
Post by: StockPhotoContributor on October 11, 2019, 05:09
We had a large portfolio on Canva but our earnings on Canva have fallen significantly since the end of last year. We don’t like being forced into the unlimited subscription and having our images from Istock on Canva. We’ve deleted our images on Canva and are trying to find out more from Istock, although the current response from Istock is that we are not able to opt out of them sending the images to Canva.
Title: Re: More ''Good news'' from Canva :-/
Post by: Deyan Georgiev Photography on October 11, 2019, 08:53
Has anybody else noticed their DL numbers randomly decrease in the new interface?

Last night when I made a final check of sales before calling it a day I had 100 dl's this morning I only have 98.

It happened once during the day yesterday when I seem to have lost a sale...

And I'm still having trouble reconciling my records with this month payment.

I may have just hit my frustration threshold with these clowns.

I noticed today. I have decrease with about 10 sales compared to 8 hours earlier (as numbers and as amount too). I'm traditionally positive about Canva, but now I'm already hesitant if all there is OK.
Title: Re: More ''Good news'' from Canva :-/
Post by: hatman12 on October 13, 2019, 03:15
Nice new sales page with thumbnails etc.  Now I can see more clearly how they have totally scr*wed me on sales.....
Title: Re: More ''Good news'' from Canva :-/
Post by: WendyT on October 19, 2019, 19:10
I already closed my Canva account in May. Unfortunately my portfolio on iStock is published on Canva. I will end up by making pennies on Canva through iStock  >:(

Anyone know if it is possible to opt out for Canva on iStock ?

No it is not possible to opt out.

As for balancing the income ... they added the subs to the monthly tally but that has not been added to the final tally. If you go back several months you will see all the subs that have not been added into your payment total.

I have had tickets in since the 9th and the only response has been an autoresponder. I then asked on FB whether they actually looked at tickets and they assure me they do. They said they would escalate it, so far still no response and the figures are still inaccurate.

Communication with contributors does not seem to be high on their agenda, they used us to get going, and now I suspect they dont really need us. Why would they, when they have access to the whole of Getty/iStock and the free sites they now own (and who knows what other deals they have)?

Title: Re: More ''Good news'' from Canva :-/
Post by: hatman12 on October 24, 2019, 19:52
My peak month at Canva was about $900 and I was delighted with the effort I had made.  That was a year ago.  This month will be less than $200.

They said when they announced the istock deal that our work would 'continue to have priority in searches'.  That was clearly not their intention or they changed their minds.

Now they are trying to convert customers to the subscription model, further eroding credit sales.  My subs sales paid me $9 last month.  Perhaps good for them, rubbish for me.

As others have said, they used us to help get the business going and now they are successful it appears they don't care about us any more.
Title: Re: More ''Good news'' from Canva :-/
Post by: Eco on October 24, 2019, 20:38
As for balancing the income ... they added the subs to the monthly tally but that has not been added to the final tally. If you go back several months you will see all the subs that have not been added into your payment total.

I have had tickets in since the 9th and the only response has been an autoresponder. I then asked on FB whether they actually looked at tickets and they assure me they do. They said they would escalate it, so far still no response and the figures are still inaccurate.


Same problem here. Sub earnings not added to my payment total. No response to my ticket to them.
Title: Re: More ''Good news'' from Canva :-/
Post by: Deyan Georgiev Photography on October 24, 2019, 21:49
As for balancing the income ... they added the subs to the monthly tally but that has not been added to the final tally. If you go back several months you will see all the subs that have not been added into your payment total.

I have had tickets in since the 9th and the only response has been an autoresponder. I then asked on FB whether they actually looked at tickets and they assure me they do. They said they would escalate it, so far still no response and the figures are still inaccurate.


Same problem here. Sub earnings not added to my payment total. No response to my ticket to them.

If you mind the October subs earnings, they will appear after the month finish.
Title: Re: More ''Good news'' from Canva :-/
Post by: Eco on October 25, 2019, 00:11
As for balancing the income ... they added the subs to the monthly tally but that has not been added to the final tally. If you go back several months you will see all the subs that have not been added into your payment total.

I have had tickets in since the 9th and the only response has been an autoresponder. I then asked on FB whether they actually looked at tickets and they assure me they do. They said they would escalate it, so far still no response and the figures are still inaccurate.


Same problem here. Sub earnings not added to my payment total. No response to my ticket to them.

If you mind the October subs earnings, they will appear after the month finish.

The problem is not October. My sub sales of previous months since May when they were first reported were never added to my total. That is 5 months (May-Sept) that were never added to my "Unpaid revenue", nor my "All time revenue". You better check yours.
Title: Re: More ''Good news'' from Canva :-/
Post by: Sean Locke Photography on October 26, 2019, 05:00
http://www.seanlockephotography.com/2019/10/25/my-content-no-longer-available-at-canva/ (http://www.seanlockephotography.com/2019/10/25/my-content-no-longer-available-at-canva/)

Note - be sure to take down all your payment data first.  I no longer have access to that, and will need it for taxes.
Title: Re: More ''Good news'' from Canva :-/
Post by: Sean Locke Photography on October 30, 2019, 08:42
To be fair, I contacted them about the lack of access to the sales page, which I need for tax purposes, and they re-enabled that.
Title: Re: More ''Good news'' from Canva :-/
Post by: Opalescence on October 31, 2019, 02:49
..... Lets do the same thing we all did to Depositphotos - They ended up having an outdated library within 48hours when a lot of us with expensive portfolios deleted our pictures.
......
Best
Stefan
What happened with Depositphotos? Was it discussed here or somewhere I could read about it? Could somebody drop a link or explain briefly?
Thanks
Title: Re: More ''Good news'' from Canva :-/
Post by: MxR on October 31, 2019, 05:12
..... Lets do the same thing we all did to Depositphotos - They ended up having an outdated library within 48hours when a lot of us with expensive portfolios deleted our pictures.
......
Best
Stefan
What happened with Depositphotos? Was it discussed here or somewhere I could read about it? Could somebody drop a link or explain briefly?
Thanks



yes, I also requested that he be restored because i could not consult anything
Title: Re: More ''Good news'' from Canva :-/
Post by: leremy on November 01, 2019, 08:49
Has anybody else noticed their DL numbers randomly decrease in the new interface?

Last night when I made a final check of sales before calling it a day I had 100 dl's this morning I only have 98.

It happened once during the day yesterday when I seem to have lost a sale...

And I'm still having trouble reconciling my records with this month payment.

I may have just hit my frustration threshold with these clowns.

Yep, I got some 70 downloads, then suddenly it reset to 3 downloads. This happened at 1 Nov 2019.
Title: Re: More ''Good news'' from Canva :-/
Post by: noodle on November 01, 2019, 12:59
Run for the hills from this agency!!
Title: Re: More ''Good news'' from Canva :-/
Post by: sgoodwin4813 on November 01, 2019, 22:27
Has anybody else noticed their DL numbers randomly decrease in the new interface?

Last night when I made a final check of sales before calling it a day I had 100 dl's this morning I only have 98.

It happened once during the day yesterday when I seem to have lost a sale...

And I'm still having trouble reconciling my records with this month payment.

I may have just hit my frustration threshold with these clowns.

Yep, I got some 70 downloads, then suddenly it reset to 3 downloads. This happened at 1 Nov 2019.

It happens at the beginning of every month - just go back and look at October earnings.

It is weird that small numbers of downloads often disappear from one day to the next.  Only started happening with their new interface.  Very disconcerting.
Title: Re: More ''Good news'' from Canva :-/
Post by: pancaketom on November 02, 2019, 00:43
I think part of the problem is that they record the sales in one time zone and report them in another so if they are on either side of midnight they end up on different days - or even months - or something like that. Or maybe they just don't keep particularly good records.
Title: Re: More ''Good news'' from Canva :-/
Post by: KimsCreativeHub on November 23, 2019, 09:06
Here's what I got back:
"To answer your question about royalties, revenue will be calculated based on the subscriber share model, which means that we distribute 50% of revenue to contributors shared based on the number of sales made by each photographer.

In regards to opting out, you just have to give me the word and I'll take your name off the list. That said, opting out of the subscription unfortunately automatically means your images won't appear anywhere in Canva :(

Can I suggest that you give it a month or so and see if you're happy with it, and you may opt out at any stage thereafter?"

Opt out and your images are noware? How sarcastic and flip-it, and with that deal they are the only ones making money

Thats not an opt out.. thats it ..I’m looking to leave too!


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