MicrostockGroup

Agency Based Discussion => Canva => Topic started by: PZF on June 20, 2016, 01:44

Title: OK, I give up....
Post by: PZF on June 20, 2016, 01:44

what do I have to do now to find out what my sales are???
I so hate this rigmarole of brands etc - but actual sales data seems not to be found anywhere.....
:(

Title: Re: OK, I give up....
Post by: Smilla on June 20, 2016, 03:16

https://www.canva.com/sales (https://www.canva.com/sales)

i keep losing this page myself.
If you see nothing then on the left side of the page there should be a smily icon. To the right of this is an arrow, click on this and have a look at account settings, that page should (i think) have a link to sales

https://www.canva.com/sales (https://www.canva.com/sales)

Title: Re: OK, I give up....
Post by: Dumc on June 20, 2016, 03:36

I can't find it either. It looks like payments, sales, portfolio links are missing.

Title: Re: OK, I give up....
Post by: Jogga0 on June 20, 2016, 06:05

Quote from: Dumc on June 20, 2016, 03:36

I can't find it either. It looks like payments, sales, portfolio links are missing.

I agree, those links not showing on my account. https://www.canva.com/sales (https://www.canva.com/sales) works and is updating with sales today

Title: Re: OK, I give up....
Post by: PZF on June 20, 2016, 09:03

Thanks for link! :)

Title: Re: OK, I give up....
Post by: bpepz on June 20, 2016, 14:47

Same thing for me. Sales/portfolio is not showing up in the account settings page.

Title: Re: OK, I give up....
Post by: jefftakespics2 on June 20, 2016, 14:50

Same here. I have emailed support.

Title: Re: OK, I give up....
Post by: Microstockphoto on June 20, 2016, 16:30

same here, cant see my payments any longer, or at least the link to them

Title: Re: OK, I give up....
Post by: sgoodwin4813 on June 20, 2016, 16:53

I always keep the sales page open but it looks like it isn't showing up on the profile page any more - weird.  I can still get there through https://www.canva.com/sales (https://www.canva.com/sales) as it has kept me logged in.  Maybe they are having site issues - could be why it seems to be slow there today.  I hope the buyer side is up and sales will just get reported late.

Title: Re: OK, I give up....
Post by: THP Creative on June 20, 2016, 17:38

Yep, same problem. And portfolio link is gone too, too see the status of uploaded images.

Title: Re: OK, I give up....
Post by: Tawng on June 20, 2016, 20:11

Quote from: sgoodwin4813 on June 20, 2016, 16:53

I always keep the sales page open but it looks like it isn't showing up on the profile page any more - weird.  I can still get there through https://www.canva.com/sales (https://www.canva.com/sales) as it has kept me logged in.  Maybe they are having site issues - could be why it seems to be slow there today.  I hope the buyer side is up and sales will just get reported late.

Thanks, that helped. Logging in and then manually adding "/sales" to the address worked for me.

Title: Re: OK, I give up....
Post by: sgoodwin4813 on June 20, 2016, 21:28

Glad that helped.  I always get to my portfolio by clicking on one of the images listed under sales, then clicking on my user name at the upper right when the image page comes up.  Just checked and that is working fine.

Title: Re: OK, I give up....
Post by: Stock Wife on June 21, 2016, 10:30

Checked today and there is finally a third tab under account setting called 'admin' where you can get to sales and portfolio

Title: Re: OK, I give up....
Post by: jefftakespics2 on June 21, 2016, 11:02

Seeing that tab and it works. thnx.

Title: Re: OK, I give up....
Post by: PZF on June 23, 2016, 01:54

Yes - thanks!